Cisco Unified Intelligence Center
Updated Features
Important Notes
Maximum Session Count
If you reach the maximum-configured session count in the Cisco Unified Intelligence Center, you can sign in to another session only after either of the following occurs:
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You log out from an active session.
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An active session times out due to inactivity.
The session timeout duration is configured by using the set cuic properties session-timeout command. For more information about this command, see the Command Line Interface chapter in the Cisco Unified Contact Center Express Administration and Operations Guide at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-maintenance-guides-list.html.
Value List Permissions
Upgrading from Unified CCX Release 12.5(1) sets the permissions of all the STOCK value lists for the ALLUSERS group to NONE. If you want a user to use the entire value list, you must reset the permissions manually in Release 12.5(1) SU1.
Report Execution Timeout
The set cuic properties report-query-timeout command allows you to set the report execution timeout for a query.
By default, the report query execution timeout value is three minutes (180 seconds). You can set the value up to one hour (3600 seconds) .
For more information about this command, see the Command Line Interface chapter in the Cisco Unified Contact Center Express Administration and Operations Guide at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-maintenance-guides-list.html.
Deprecated Features
None.
Removed and Unsupported Features
Log Trace
In this release, the log trace setting in OAMP is removed. The administrator must use the utils cuic logging commands to set the log traces.
The following commands are removed:
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set cuic trace
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show cuic trace
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utils cuic authorize_remote_node
Internet Explorer 11
In this release, support for Internet Explorer version 11 is removed. Edge Chromium (Microsoft Edge) is the replacement. For more information about supported browsers, see the Contact Center Enterprise Solution Compatibility Matrix at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-device-support-tables-list.html.
SNMP Object Identifiers (OIDs)
The following SNMP OIDs are removed:
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cuicGeneralInfoServerName
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cuicGeneralInfoServerDescription
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cuicGeneralInfoVersion
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cuicGeneralInfoStartTime
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cuicGeneralInfoTimeZoneName
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cuicGeneralInfoOpsConsoleURL
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cuicReportingTotalKickedOffHistoricalReports
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cuicReportingTotalKickedOffRealTimeReports
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cuicSchedulerStatus
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cuicSchedulerEmailServerStatus
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cuicSchedulerJobsCompletedCount
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cuicSchedulerJobsRunningCount
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cuicSchedulerJobsFailedCount
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cuicSecurityLoginFailedAttempts
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cuicThreadsMaxAvailable
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cuicThreadsRunning
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cuicQueuedTasks
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cuicQueuedTasksMax
Third Party Software Impact
None.
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