The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Contents
A - B - C - D - E - F - H - L - M - N - O - Q - R - S - T - U -Index
A
Agent State Masks 1
AGENT_STATE_EVENT 1
ALTERNATE_CALL_CONF 1
ALTERNATE_CALL_REQ 1
ANSWER_CALL_CONF 1
ANSWER_CALL_REQ 1
Audio Codec Type Values 1B
BAD_CALL_CONF 1
BAD_CALL_REQ 1
BAResponse ECC variable 1
BEGIN_CALL_EVENT 1C
call-event message flows 1
CallType Values 1
CALL_CLEARED_EVENT 1
CALL_CONFERENCED_EVENT 1
CALL_CONNECTION_CLEARED_EVENT 1
CALL_DATA_UPDATE_EVENT 1
CALL_DELIVERED_EVENT 1
CALL_DEQUEUED_EVENT 1
CALL_DIVERTED_EVENT 1
CALL_ESTABLISHED_EVENT 1
CALL_FAILED_EVENT 1
CALL_HELD_EVENT 1
CALL_ORIGINATED_EVENT 1
CALL_QUEUED_EVENT 1
CALL_RETRIEVED_EVENT 1
CALL_SERVICE_INITIATED_EVENT 1
CALL_TRANSFERRED_EVENT 1
CCX Status Values 1
CLEAR_CALL_CONF 1
CLEAR_CALL_REQ 1
CLEAR_CONNECTION_CONF 1
CLEAR_CONNECTION_REQ 1
CLOSE_CONF 1
CLOSE_REQ 1
CONFERENCE_CALL_CONF 1
CONFERENCE_CALL_REQ 1
CONFIG_AGENT_EVENT 1
CONFIG_APPLICATION_EVENT 1
CONFIG_BEGIN_EVENT 1
CONFIG_CSQ_EVENT 1
CONFIG_DEVICE_EVENT 1
CONFIG_END_EVENT 1
CONFIG_KEY_EVENT 1
CONFIG_REQUEST_EVENT 1
CONFIG_REQUEST_KEY_EVENT 1
ConnectionDeviceID Type Values 1
CONSULTATION_CALL_CONF 1
CONSULTATION_CALL_REQ 1
Control Failure Code Values 1
CONTROL_FAILURE_CONF 1
CRSErrorCode Values 1D
debugging a client program 1
DeviceIDType Values 1
Disposition Values 1E
END_CALL_EVENT 1
error handling 1
Error Status Codes 1
EventCause Values 1F
FAILURE_EVENT 1
FAILUTE_CONF 1
FieldDataID Values 1
Floating FieldDataID Values 1H
HEARTBEAT_CONF 1
HEARTBEAT_REQ 1
HOLD_CALL_CONF 1
HOLD_CALL_REQ 1L
LocalConnection State Values 1M
MAKE_CALL_CONF 1
MAKE_CALL_REQ 1
Message Field Data Types 1
message flow examples 1
Message Header Data Format 1N
NAMEDARRAY Data Format 1
NAMEDVARIABLE Data Format 1O
OPEN_CONF 1
OPEN_REQ 1
OPEN_REQUEST 1
Outbound Feature
about 1
and BAResponse ECC variable 1
and call classification 1
call event sequence 1
ECC variables used with 1Q
QUERY_AGENT_QUEUE_STATISTICS_REQ 1
QUERY_AGENT_STATE _CONF 1
QUERY_AGENT_STATISTICS_CONF 1
QUERY_DEVICE_INFO_CONF 1
QUERY_DEVICE_INFO_REQ 1
QUERY_QUEUE_STATISTICS_CONF 1
QUERY_QUEUE_STATISTICS_REQ 1
QUERY_SUMMARY_STATISTICS_CONF 1
QUERY_SUMMARY_STATISTICS_REQ 1R
RECONNECT_CALL_CONF 1
RECONNECT_CALL_REQ 1
RETRIEVE_CALL_CONF 1
RETRIEVE_CALL_REQ 1
RTP_STARTED_EVENT 1
RTP_STOPPED_EVENT 1S
SEND_DTMF_SIGNAL_CONF 1
SEND_DTMF_SIGNAL_REQ 1
SET_AGENT_STATE_CONF 1
SET_AGENT_STATE_REQ 1
SET_CALL_DATA_CONF 1
SET_CALL_DATA_REQ 1
SNAPSHOT_CALL_CONF 1
SNAPSHOT_CALL_REQ 1
SNAPSHOT_DEVICE_CONF 1
SNAPSHOT_DEVICE_REQ 1
Special Values 1
SUPERVISE_CALL_CONF 1
SUPERVISE_CALL_REQ 1
SUPERVISOR_ASSIST_CONF 1
SUPERVISOR_ASSIST_EVENT 1
SUPERVISOR_ASSIST_REQ 1
SystemEventID Values 1
SYSTEM_EVENT 1T
TEAM_CONFIG_CONF 1
TEAM_CONFIG_EVENT 1
TEAM_CONFIG_REQ 1
trace files 1
TRANSFER_CALL_CONF 1
TRANSFER_CALL_REQ 1U
Unified CCX Status Values 1
Unsolicited Call-Event Message Masks 1