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This document explains how to install Cisco Unified Contact Center Express (Unified CCX) on a single node deployment or two node high availability deployment in a cluster environment. Review all installation instructions carefully before you install or upgrade Unified CCX.
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Change |
See |
Date |
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Removal of Cisco Agent Desktop |
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Initial release of document for 11.0(1) |
This guide explains the deployment options, how to install, upgrade, uninstall, and patch Unified CCX, and how to change a Unified CCX deployment.
This guide is intended for Cisco Unified Communications system administrators.
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