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Note | The Unified CCX Warm Standby license and all other licenses are node-locked to the License MAC address of the first node (typically the Database Publisher node) of a Unified CCX cluster. When a second node is added, the verification of a valid add-on Warm Standby license on the first node is performed. After the cluster is set up, the licenses are valid on both the nodes in a cluster. |
The Unified CCX Installation DVD is bundled with a 25 seat premium demo license, which is valid for 60 days and includes all the features.
To obtain license MAC before you install Unified CCX, perform the following steps:
Step 1 | Open the answer file generation page: http://www.cisco.com/web/cuc_afg/index.html. | ||
Step 2 | Fill in the fields with your product information and click Generate Answer Files & License MAC button to obtain the license MAC. | ||
Step 3 | On the License Registration page at http://www.cisco.com/go/license enter the Product Authorization Key (PAK) that came with the Unified CCX product or that you received when you placed your order by phone. | ||
Step 4 | Click Submit and follow instructions on the screen. | ||
Step 5 | Enter the license MAC of the first node of the Unified CCX cluster. | ||
Step 6 | Enter a valid
email address and the number of nodes for which you need licenses.
| ||
Step 7 | Upload the
license file to the server.
For more information on how to upload a license file and view license information, see the Cisco Unified Contact Center Express Administration Guide, available here: |
Software for all of the Unified CCX feature components are loaded on the system during installation. However, no feature is available for use unless a license for that feature is added and activated.
You can upload and display licenses using the License Information page. To upload a license, complete the following steps.