To view the entire Unified CCX Administration Guide online help system and index, choose Help > Contents and Index from the Unified CCX Administration menu bar. The Unified CCX Administration Guide Online Help window opens.
click any topic in the top pane, the section of the online help that
corresponds to that topic appears in the bottom pane.
The following table describes the menu options in the Unified CCX Administration Guide Online Help window.
Returns you to the
beginning of the online help document.
Returns you to the previous page.
Opens a search window,
in which you can search for specific words in the online help files.
Leads you to the next page.
Opens a file explaining
how to use the online help files.
Opens a glossary of
definitions for terms used in Cisco Unified CCX and Cisco Unified IP IVR.
Prints the help document.
PDF version of the Cisco Unified CCX Administration Guide.
the index and contents of the Unified CCX Administrator Guide online help files
in a separate web page. The index is displayed in the left pane while the
contents are displayed in the right pane in the online help page.
For This Page Menu
To access context-sensitive help, open the web page for which
you want help and choose
Help > For This
Page from the Unified CCX Administration menu bar.
The Unified CCX Administration online help displays information that is
specific to the open web page.
Unified CCX system provides the Troubleshooting Tips tool as a way for you to
search the troubleshooting wiki page for suggestions on how to solve problems
that may arise in the performance of your Unified CCX system.
To access Unified CCX version information, choose
Help > About
from the Unified CCX Administration menu bar. The Unified CCX Administration
web page opens, displaying version information and package information.