Cisco VVB Upgrade Types
Before You Begin
To upgrade from Cisco VVB 11.5(1) to 11.6(1):
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Ensure that there are no hostname/IP address entries beyond the system entries. If you do, then back up these hostname/IP address entries by running show vvb host-to-ip command. You can delete the hostname/IP address by running utils vvb delete host-to-ip command.
Note
Add the hostname/IP address entries after upgrade and switch version are successful by running utils vvb add host-to-ip command.
-
Check the 11.5 VVB OVA HDD profile using the CLI command: show hardware
- If the VVB profile uses 1x146 GB HDD space, then apply the mandatory ES (ciscovb.1151.ES01.27.cop.sgn) before upgrading the VVB instance to 11.6.
- If the VVB profile uses 2x146 GB HDD space, then a direct upgrade to 11.6 is not possible. Re-install VVB 11.6 on the VM, update any required settings using the VVB admin interface, and push the required applications from OAMP.
-
Rename Bootable_UCSInstall_VVB_11_6_1_UCOS_11.6.1.10000-14.sgn.iso file to UCSInstall_VVB_11_6_1_UCOS_11.6.1.10000-14.sgn.iso.
Upgrade files are available as ISO images.
Important |
From Release 11.6, VVB is available in two release ISOs: the VVB export restricted software image and the VVB export unrestricted software image. The export unrestricted image does not support SRTP voice media. An upgrade from one release ISO to the other is not possible. |
You can upgrade Cisco VVB from:
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Cisco OS Administration web interface
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Command Line Interface (CLI)
You can apply the ISO images from:
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Local DVD
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FTP/SFTP server
For information about supported upgrades, see Compatibility Matrix for Cisco VVB at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-device-support-tables-list.html.
Note |
Local DVD option is not available for upgrading Cisco VVB on KVM. To apply ES, follow the same procedure as Cisco VVB upgrade. |
Upgrade Type |
Upgrade Path |
Description |
---|---|---|
Release to Release |
11.5(1) to 11.6(1) |
There is service interruption during the upgrade and subsequent server restart. |