This chapter describes the utility functions that are available
on the operating system: pinging another system and setting up
Ping Utility window to ping another
server in the network.
To ping another system, follow this procedure:
||From the Cisco Unified Communications Operating System
Administration window, navigate to
Ping Remote window appears.
||Enter the IP address or network name for the system that you want
||Enter the ping interval in seconds.
||Enter the packet size.
||Enter the ping count (the number of times that you want to ping
When you specify multiple pings, the ping command does not
display the ping date and time immediately. Be aware that the Ping command
displays the data after it completes the number of pings that you specified.
||Choose whether you want to validate IPSec.
The Ping Remote window displays the ping
Access Configuration window, you can set up a remote account that
Cisco support personnel can use to access the system for a specified time.
support process works like this:
- The customer sets up a remote
support account. This account includes a time limit on how long Cisco personnel
can access it. This time limit can be configured to various values.
- When the remote support
account is set up, a pass phrase gets generated.
- The customer calls Cisco
support and provides the remote support account name and pass phrase.
- Cisco support enters the pass
phrase into a decoder program that generates a password from the pass phrase.
- Cisco support logs into the
remote support account on the customer system by using the decoded password.
- When the account time limit
expires, Cisco support can no longer access the remote support account.
To set up remote
support, follow this procedure:
||From the Cisco
Unified Communications Operating System Administration window, navigate to
Access Configuration window appears.
||Enter an account
name for the remote account in the
The account name
must comprise at least six-characters that are all lowercase, alphabetic
Avoid creating remote account
names starting with
because such user names may conflict with system account names used internally
within Cisco VVB server.
account duration, in days, in the
account duration specifies 30 days.
The fields in
the following table appears in the Remote Access Account Information area:
Table 1 Remote
Access Account Information Fields and Descriptions
||Displays the name of the remote support account.
||Displays the date and time when access to the remote account
||Displays the generated pass phrase.
||Indicates the version of the decoder in use.
||To access the
system by using the generated pass phrase, contact your Cisco personnel.
||To delete the
remote access support account, click