Viewing a List of Pre-Normalization Triggers
- Choose .
- To delete a pre-normalization trigger, do the following:
The system displays the Pre-Normalization Triggers page and displays all pre-normalization triggers.
To delete a pre-normalization trigger, do the following:
About Normalization Triggers
Normalization triggers correlate trigger conditions with normalization policies. There are two types of normalization triggers:
pre-normalization, which occur before routing
post-normalization, which occur after routing
A special policy bypasses normalization on mid-dialog messages.
You can add, update, or delete normalization triggers from the Pre-Normalization Triggers and Post-Normalization Triggers pages.