Viewing a List of Pre-Normalization Triggers
SUMMARY STEPS
- Choose .
- To delete a pre-normalization trigger, do the following:
DETAILED STEPS
Step 1 |
Choose .The system displays the Pre-Normalization Triggers page and displays all pre-normalization triggers. |
Step 2 |
To delete a pre-normalization trigger, do the following:
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About Normalization Triggers
Normalization triggers correlate trigger conditions with normalization policies. There are two types of normalization triggers:
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pre-normalization, which occur before routing
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post-normalization, which occur after routing
A special policy bypasses normalization on mid-dialog messages.
You can add, update, or delete normalization triggers from the Pre-Normalization Triggers and Post-Normalization Triggers pages.