Monitoring the Cisco Unified SIP Proxy System


Note

In Cisco Unified SIP Proxy 10.2.2 and later versions, Calls Per Second and System Resources pages are removed from Cisco Unified SIP Proxy Graphical User Interface(GUI). Ensure to execute the following show Command-line Interface (CLI) to view the Calls Per Second and System Resources data:

Monitoring the Call Statistics


Restriction

The system only displays the Active Calls data if call admission control is enabled.

SUMMARY STEPS

  1. Choose Monitor > Calls Statistics.
  2. To reset the number of call to zeros, check either Total Calls or Active Calls (or both) and click Reset.

DETAILED STEPS

Step 1

Choose Monitor > Calls Statistics.

The system displays the Call Statistics page with two sections:

  • The Total Calls section lists the total number of calls into the server and the number of failed calls.

  • The Active Calls section lists the number of active calls and the number of calls that timed out.

Step 2

To reset the number of call to zeros, check either Total Calls or Active Calls (or both) and click Reset.

Monitoring the Server Group Status

Monitor the status of the server groups and elements to ensure that they do not stop working.


Tip

If a server group or element goes down, check that SIP pinging is set up so that the proxy will know when the server group or element comes back up.

SUMMARY STEPS

  1. Choose Monitor > Server Group Status. See Server Group Status Page.
  2. To expand the lists, click Expand All. To condense the lists, click Collapse All.
  3. To see statistics about a particular endpoint, click the underlined value under either Active Calls/Allowed Limit or Total Calls/Failures (% success). The system displays the Call Statistics page for that endpoint with the following information:

DETAILED STEPS

Step 1

Choose Monitor > Server Group Status. See Server Group Status Page.

Step 2

To expand the lists, click Expand All. To condense the lists, click Collapse All.

Step 3

To see statistics about a particular endpoint, click the underlined value under either Active Calls/Allowed Limit or Total Calls/Failures (% success). The system displays the Call Statistics page for that endpoint with the following information:

  • IP address

  • Port

  • Transport type

  • Network

  • Number of total calls

  • Number of failed calls

  • Success percentage

  • Number of active calls (only if call admission control is enabled)

You can reset some of these values by checking the check box and clicking Reset.

Server Group Status Page

The Server Group Status page that lists the following information:

Table 1. Status Page Information

Field

Description

Server Group/Element

Displays the name of the SIP server group.

Status

Displays the operational status of the SIP server group.

Q-Value

Displays a real number that indicates the priority of the server group element with respect to others in the server group.

The Q-value provides the priority of each member (element) which varies from 0.0 to 1.0, where 1.0 is the highest priority.

Note 

These values will be blank if there are multiple elements for the server group and the display is not expanded to show all elements.

Weight

Displays the percentage assigned to the request-URI or route-URI element in the route group if implementing weight-based routing.

Note 

These values will be blank if there are multiple elements for the server group and the display is not expanded to show all elements.

Active Calls/Allowed Limit

Displays the following:

  • number of active sessions

  • allowed limit

    Note 

    Only displays a value if the following criteria are met:

    • call admission control is enabled; otherwise, it displays “N/A”

    • row contains an actual endpoint (as opposed to a top-level or nested server group; otherwise, the area is blank

Total Calls/Failures (success %)

Displays the following:

  • total number of sessions handled

  • total number of failed sessions

  • success rate


Note

The system does not refresh the information on this page. If you want to see updated values, refresh your browser.