Cisco Unified Presence Publisher Hardware Failure
If the Cisco Unified Presence publisher hardware fails, you must reinstall Cisco Unified Presence on a new machine with the same hostname, IP address and software version. Cisco Unified Presence detects the change in the MAC address in the physical server of Cisco Unified Presence server, or the change in the License MAC value in the VMware of the Cisco Unified Presence server. It allows you a grace period of 30 days to upload valid license files to Cisco Unified Presence with the new MAC address for the physical server, or the new License MAC value for VMware. To do this, send an e-mail to email@example.com requesting a rehost of your license.
After you upload the new license file, you must issue the following CLI command and restart the license manager to stop the grace period:
file delete license <invalid-license-filename>
Note You can only use the CLI command file delete license to remove the license files that become invalid due to the publisher re-host. Do not use this command to manually remove any license files that are still considered valid.
You should include the MAC address or the License MAC value of the new server to which you want to migrate. To obtain the MAC address or the License MAC value of the server, select Show > Network in Cisco Unified Operating System Administration. If you do not obtain and upload a valid server license during the 30-day grace period, you will no longer have access to Cisco Unified Presence functionality and Cisco Unified Presence shuts down the Cisco UP Presence Engine and Cisco UP SIP Proxy services.