- Index
- Preface
- Introduction
- Managing Services
- Alarm Configuration
- Alarm Definitions
- Trace Configuration
- Troubleshooting Trace Setting Configuration
- Real-Time Monitoring Configuration
- Alert Configuration in RTMT
- Configuring and Using Performance Monitoring
- Trace Collection and Log Central in RTMT
- Using SysLog Viewer in RTMT
- Using Plug-ins
- Log Partition Monitoring Configuration
- CDR Repository Manager Configuration
- Serviceability Reports Archive Configuration
- SNMP V1/V2c Configuration
- SNMP V3 Configuration
- MIB2 System Group Configuration
Cisco Unified Presence Server Serviceability Administration Guide, Release 1.0(1)
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Chapter: Alarm Definitions
Alarm Definitions
This chapter provides procedural information to search, view, and create user information for the Serviceability Alarm Definitions.
This chapter contains the following topics:
•
Viewing Alarm Definitions and Adding User-Defined Descriptions
•Alarm Definition Catalog Descriptions
Alarm definitions describe alarm messages: what they mean and how to recover from them.
You search the alarm definitions database for alarm information. When you click on any service-specific alarm, a description of the alarm information and a recommended action displays.
Cisco Unified Presence Server stores alarm definitions and recommended actions in a standard query language (SQL) server database. The system administrator can search the database for definitions of all the alarms. The definitions include the alarm name, description, explanation, recommended action, severity, parameters, and monitors. This information aids the administrator in process of troubleshooting problems that Cisco Unified Presence Server encounters.
Viewing Alarm Definitions and Adding User-Defined Descriptions
This section describes how to search for and view an alarm definition.
Procedure
Step 1 Choose Alarm > Definitions.
The Alarm Message Definitions window displays.
Step 2 From the Equals field, choose a catalog of alarm definitions or enter the alarm name in the Enter Alarm Name field.
Step 3 Click the Find button.
The definitions list displays for the alarm catalog that you chose.
Note Multiple pages of alarm definitions may exist. To choose another page, click the appropriate navigation button at the bottom of the Alarm Message Definitions window. To change the number of alarms that display in the window, choose a different value from the Rows per Page drop-down list box.
Step 4 In the list, click the hyperlink alarm definition for which you want alarm details.
The Alarm Details window displays.
Step 5 If you want to add information to the alarm, enter text in the User Defined Text box, and click the Update button.
Step 6 To return to the Alarm Message Definitions window, choose Back to Find/List Alarms from the Related Links drop-down list box and click Go.
Additional Information
See the Related Topics.
Alarm Definition Catalog Descriptions
For a list of alarm catalog definitions, refer to the most recent version of this document at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/voice/cups/1_0/index.htm
Related Topics
•Viewing Alarm Definitions and Adding User-Defined Descriptions
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