•Audience and Use
•Other Visual Voicemail Documentation
•Obtaining Documentation and Submitting a Service Request
Audience and Use
The Installation and Configuration Guide for Visual Voicemail is intended for installers, system administrators, and technicians who handle Cisco Visual Voicemail installations and changes within a Cisco Unified Communications system.
The guide assumes that Cisco Unified Communications Manager and the voicemail server(s) are already installed and in use.
The Installation and Configuration Guide for Visual Voicemail also provides information for troubleshooting and for training users.
Table 1 Conventions in the Installation and Configuration Guide for Visual Voicemail
Boldfaced text is used for:
•Key and button names. (Example: Select OK.)
•Information that you enter. (Example: Enter Administrator in the User Name box.)
Angle brackets are used around parameters for which you supply a value. (Example: In the Command Prompt window, enter ping <IP address>.)
Hyphens separate keys that must be pressed simultaneously. (Example: Press Ctrl-Alt-Delete.)
(right angle bracket)
A right angle bracket is used to separate selections that you make on menus. (Example: On the Windows Start menu, select Settings > Control Panel > Phone and Modem Options.)
The Installation and Configuration Guide for Visual Voicemail also uses the following conventions:
Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the document.
Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Other Visual Voicemail Documentation
•Release Notes for Visual Voicemail Release 8.5 at http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/visual_voicemail/8.5/release/notes/vivoReleaseNote85.html.
•Quick Start Guide for Visual Voicemail Release 8.5 and Later at http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/visual_voicemail/8.5/quick_start/guide/b_Quick_Start_Guide_for_Visual_Voicemail_Release_8.5.html.
For installation information, see the documentation for the phone on which you want to install the firmware.
Documentation for the 9900 series phones is available at http://www.cisco.com/en/US/products/ps10453/tsd_products_support_series_home.html.
Documentation for the 8900 series phones is available at http://www.cisco.com/en/US/products/ps10451/tsd_products_support_series_home.html.
Cisco Unified Communications Manager
For information about upgrading Cisco Unified Communications Manager, see the "Software Upgrades" chapter of the applicable Cisco Unified Communications Operating System Administration Guide at http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html.
Cisco Unity Connection
For information about upgrading Cisco Unity Connection, see the applicable release notes at http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html.
For information about upgrading Cisco Unity, see the applicable release notes at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_release_notes_list.html.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.