Cisco IP DECT 6800 Series Release Notes for Firmware Release V0460 MSR1

These release notes support the Cisco IP DECT 6800 Series running Firmware Release V460 MSR1.

The Cisco IP DECT 6800 Series is compatible with the following systems:

  • BroadSoft BroadWorks 21.0 and later

  • Asterisk 13.1 and later

The firmware release versions are:

  • Base station version: V0460 B0004

  • Handset version: V0460 B0003

New and Changed Features

The following sections describe the features that are new or have changed in this release.

Base Station Web Page Enhancements

This release contains the following enhancements to the base station administration web pages.

  • The Syslog export file is formatted for better readability.

  • The Dial Plan screen is enhanced for better readability.

Where to Find More Information

Cisco IP DECT 6800 Series Administration Guide

BroadSoft All Directory

Your users can search through individual BroadSoft directories or select All to search all available XML directories.

You must have the directory configured as an XML directory (Central Directory > XML Server). You enable one or more directories to display (Enterprise, EnterpriseCommon, Group, GroupCommon, Personal). The Group directory should be a subset of the Enterprise directory.

Where to Find More Information

  • Cisco IP DECT 6800 Series Administration Guide

  • Cisco IP DECT 6800 Series User Guide

Cisco Discovery Protocol Support

You can enable Cisco Discovery Protocol (CDP) on the Cisco IP DECT 6800 Series. CDP is a device-discovery protocol that runs on all Cisco equipment. It enables devices to communicate with other Cisco devices.

You enable CDP on the base station in the Network Settings web page.

Where to Find More Information

Cisco IP DECT 6800 Series Administration Guide

Handset User Interface Enhancements

Your users will see these changes.

  • If users share lines, ...

  • They can add recent callers to their local contacts list. When they do this, the number from the caller can be associated with the Work, Home, or Mobile field.

  • When users delete existing entries in their Speed Dial list, they need to confirm or deny the deletion.

  • If the incoming call information matches a content in the Directory, the information from the contact in the Directory displays in the Recents list.

Where to Find More Information

Cisco IP DECT 6800 Series User Guide

Serviceability Enhancements

This release includes the following Serviceability Enhancements:

  • Ability to easily collect packet traces (PCAP logs) for troubleshooting.

  • New base station out-of-box setup enhancements

  • New handset out-of-box setup enhancements

  • Provisioning enhancements

  • To support failover better, the following new fields are available on the Servers administration web page:

    • Registration Retry Interval

    • Registration Retry Interval Long

    • Registration Retry RSC

  • The base station can now configure with DHCP Option 66.

Where to Find More Information

  • Cisco IP DECT 6800 Series Administration Guide

  • Cisco IP DECT 6800 Series User Guide

Upgrade the Firmware

You can upgrade the base station and handset firmware with TFTP, HTTP, or HTTPS. You upgrade the base station first. After the upgrade, the base station automatically reboots. Then you upgrade the handsets, which automatically reboot.

You access the Cisco Software Download page to get the firmware in zip files. The zip files contain these firmware files:

  • For the base station, the zip filename starts with IPDECT-DBS210.

  • For the handset, the zip filename start with IPDECT-PH6825.


  • If you upgrade the base station from Firmware Release V460B1 or earlier, the administration user ID and password reset to the default values.

  • After you install this load and then need to downgrade the release to Firmware Release V460B1 or earlier, you must perform a factory reset on the base station. This reset will set the administration user ID and password to the default values.

For detailed information about the upgrade procedure, refer to the "Maintenance" chapter in the Cisco IP DECT 6800 Series Administration Guide.

Before you begin

You need the TFTP, HTTP, or HTTPS server information.


Step 1

From your browser, go to

Step 2

If required, sign in with your user ID and password.

Step 3

Click IP DECT 210 Multi-Cell Base-Station.

Step 4

Select Release 4.6.

Step 5

Download the zip file for the required version.

Step 6

Return to

Step 7

Click IP DECT 6825 with Multiplatform Firmware.

Step 8

Select Release 4.6.

Step 9

Download the zip file for the required version.

Step 10

On your PC, unzip the files.

Step 11

Access the TFTP server file system.

Step 12

If not available, create a Cisco directory.

Step 13

Open the Cisco directory.

Step 14

Copy the new base station firmware file to the Cisco folder.

Step 15

Copy the new handset firmware file to the Cisco folder

Step 16

Complete the upgrade as described in the Cisco IP DECT 6800 Series Administration Guide.

Limitations and Restrictions

System Behavior During Times of Network Congestion

Anything that degrades network performance can affect phone system voice quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:

  • Administrative tasks, such as an internal port scan or security scan

  • Attacks that occur on your network, such as a Denial of Service attack

Caller Identification and Other Phone Functions

Caller identification or other phone functions have not been verified with third-party applications for the visually or hearing impaired.

Base Station Firmware Downgrade Limitation

After the upgrade for V460 B4, a downgrade of the base to a firmware version earlier than V460 B2 requires you to factory reset the base. This factory reset will reset the login credentials to the defaults. If you don't perform the factory reset, you can't log into the administration web pages.

Open Caveats

The following caveats are open at the time of the release.

  • 243937 Holding tone not played

  • 249149 Changes to extension not displaying, need to power cycle the handset.

  • 251319 Handset turns on when placed in charger (previously turned off)

Resolved Caveats

The following caveats were resolved for the release.

  • 209677 Save contact from recents doesn't work

  • 213936 Delete existing entry in Speed Dial list doesn't ask for confirmation.

  • 221378 CFNA is accepted with 0 Seconds

  • 223476 Recents and Directory sync

  • 223489 Syslog export format

  • 223614 Error in upgrade screen message

  • 223618 New Dial Plans screen – Scroll bars missing

  • 224625 Base Station Admin Credentials - unable to change back

  • 225085 [682x] AM/PM is not displayed on Time settings page

  • 225116 682X:The alarm clock icon is not displayed

  • 226735 No time out message “No BT devices found”

  • 232747 Handset reset when scroll through XSI directory

  • 233207 Interference noise on conference call on G722/G729

  • 233352 BroadWorks XSI Directory crashing when scrolling through the contact list

  • 233383 Query with 404 Not Found response

  • 234116 Security Query regarding the WEB GUI

  • 234544 Vibrate setting string change

  • 235071 Not possible to search, when going from filtered search to no-filter search

  • 238860 Provisioning Option 66

  • 240004 Cannot select G726 codec on web page

  • 244056 SRTP: No audio after Seq goes from 65535 to 0 and reINVITE

  • 244266 Web page - Alarm Profile, Shared Call Appearance Settings

  • 244269 Logs of download, etc are seen - But no configuration for it

  • 244346 Direct access to get RSX and PCAP traces without login

  • 246186 XSI Directory – Crash

  • 248417 Statistics Export is not working

  • 249828 OOB Issue - 0460 B2

  • 250248 End of call - Pause Icon

  • 258255 Unexpected reboot' seen in syslog after configuration loaded