If your phone is placed on a table or desk, connect the footstand to the back of the phone.
Insert the curved connectors into the lower slots.
Lift the footstand until the connectors snap into the upper slots.
Connecting and disconnecting the footstand may require a little more force than you expect.
The Cisco Unified IP Phone uses a handset that is designed especially for the phone. The handset includes a light strip to indicate incoming calls and voice messages waiting.
To connect a handset to the Cisco Unified IP Phone, plug the cable into the handset and into the Handset port on the back of the phone.
Cisco performs internal testing of third-party headsets for use with the Cisco
Unified IP Phones, Cisco does not certify or support products from headset or
recommends the use of good quality external devices; for example, headsets that
are screened against unwanted radio frequency (RF) and audio frequency (AF)
signals. Depending on the quality of headsets and their proximity to other
devices such as cell phones and two-way radios, some audio noise or echo may
still occur. An audible hum or buzz may be heard by either the remote party or
by both the remote party and the Cisco Unified IP Phone user. Humming or
buzzing sounds can be caused by a range of outside sources; for example,
electric lights, electric motors, or large PC monitors.
In some cases, hum
may be reduced or eliminated by using a local power cube or power injector.
environmental and hardware inconsistencies in the locations where Cisco Unified
IP Phones are deployed means that there is not a single headset solution that
is optimal for all environments.
recommends that customers test headsets in their intended environment to
determine performance before making a purchasing decision and deploying the
The Cisco Unified
IP Phones 8941 and 8945 support wideband headsets.
Beyond physical, mechanical, and technical performance, the audio portion of a headset must sound good to the user and to the party on the far end. Sound quality is subjective, and we cannot guarantee the performance of any headsets. However, various headsets from leading headset manufacturers are reported to perform well with Cisco IP Phones.
To connect a wired headset to the Cisco IP Phone, perform these steps:
Plug the headset into the Headset port on the back of the phone.
Headset button on the phone to place and
answer calls using the headset.
Disable a Wired Headset
You can use Cisco Unified Communications Manager Administration to disable your wired headset and speakerphone.
In Cisco Unified Communications Manager Administration, choose Device > Phone.
In the Find and List Phones window, enter the search criteria for the phone and click Find.
Click the Device Name that you want. The Phone Configuration window is displayed.
In the Product Specific Configuration Layout portion of the Phone Configuration window, select Disable Speakerphone and Headset.
Bluetooth Wireless Headsets
The Cisco Unified IP Phone 8945 supports Bluetooth Class 2 technology when the headsets support Bluetooth. Bluetooth enables low-bandwidth wireless connections within a range of 30 feet (10 meters). The best performance is in the 3- to 6-foot range (1 to 2 meters). You can pair up to 5 headsets, but only the last one connected is used as the default.
The Cisco Unified IP Phone 8941 does not support Bluetooth.
There can be a potential interference issues. Cisco recommends that you reduce the proximity of other 802.11b/g devices, Bluetooth devices, microwave ovens, and large metal objects. If possible, configure other 802.11 devices to use the 802.11a channels.
For a Bluetooth wireless headset to work, it does not need to be within direct line-of-sight of the phone, but some barriers, such as walls or doors, and interference from other electronic devices, could affect the connection.
Before a user can use a Bluetooth wireless headset, you must enable it.
In Cisco Unified Communications Manager Administration, choose
Device > Phone.
Locate the phone you want to modify, and go to the Phone
Configuration window for that phone.
In the Phone Configuration window, select
Enable for the Bluetooth setting and
Handsfree for the Bluetooth Profiles setting.
Save your changes.
Using Headset Port
The phone supports a
wireless analog headset. To use a wireless headset, users connect a base
station to the headset port. The base station communicates with the wireless
Hookswitch feature enables users to remotely control basic IP phone
functionality from the wireless headset. Basic IP phone functionality includes
off-hook and on-hook, ring indication, audio volume control, and mute.
Hookswitch feature supports the following headset devices:
CS5xx series with cable APC-82
For more information
about wireless headsets that work in conjunction with the Electronic Hookswitch
feature, go to the following URL: