The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
To access voice messages, press the Messages
button.
Your company determines the voicemail service that your phone uses. For the most accurate and detailed information about your service, contact your system administrator.
For information about the commands that your voicemail service supports, see the voicemail service user documentation.
When you have a voice message, look for:
A steady red light on your handset. (This indicator can vary. See Ring and Message Indicator Customization.)
A flashing message-waiting icon
and text message on your
phone screen.
The red light and message-waiting icon display only when you have a message on your primary line, even if you receive voice messages on other lines.
When you have a voice message, listen for:
A stutter tone from your handset, headset, or speakerphone when you place a call.
The stutter tone is line-specific. You hear it only when using the line with the waiting message.
To send a call to a voice message system, press iDivert. For more information, see Call Transfer To Voice Message System.
| Step 1 |
Press |
| Step 2 |
If a menu appears on your screen, choose an appropriate menu item. |
| Step 1 |
Press |
| Step 2 |
If a menu appears on your screen, choose an appropriate menu item. If you are connecting to a voice message service, the line that has a voice message is selected by default. If more than one line has a voice message, the first available line is selected. To connect each time to the voice message service on the primary line, contact your system administrator for the options. |
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