Your system administrator can configure your phone to use specific button and softkey templates along with special services and features, if appropriate. The following table provides an overview of some configuration options that you may want to discuss with your phone system administrator based on your calling needs or work environment.
You can locate phone guides and other documents listed in this table on the web: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
If you... |
Then... |
For more information... |
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Need to handle more calls on your phone line |
Contact your system administrator to configure your line to support more calls. |
Contact your system administrator or phone support team. |
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Need more than one phone line |
Contact your system administrator to configure one or more additional directory numbers for you. |
Contact your system administrator or phone support team. |
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Need more speed-dial buttons |
First make sure that you are using all of your currently available speed-dial buttons. If you need additional speed-dial buttons, try using Abbreviated Dialing or subscribing to the Fast Dial service. Another option is to attach a Cisco Unified IP Phone Expansion Module to your phone.
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See:
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Work with (or work as) an administrative assistant |
Consider using:
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See:
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Want to use one extension for several phones |
Request a shared line. This allows you to use one extension for your desk phone and lab phone, for example. |
See Shared Lines. |
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Share phones or office space with coworkers |
Consider using:
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Contact your system administrator about these features and see: |
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Answer calls frequently or handle calls on someone’s behalf |
Contact your system administrator to set up the Auto Answer feature for your phone. |
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Need to make video calls (SCCP phones only) |
Consider using Cisco Unified Video Advantage, which enables you to make video calls using your Cisco Unified IP Phone, your personal computer, and an external video camera. |
Contact your system administrator for additional assistance and see the Cisco Unified Video Advantage Quick Start Guide and User Guide. |
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Determine the state of a phone line associated with a speed-dial button, call log, or directory listing on your phone |
Contact your system administrator to set up the Busy Lamp Field (BLF) feature for your phone. |
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Want to temporarily apply your phone number and settings to a shared Cisco Unified IP Phone |
Contact your system administrator about the Cisco Extension Mobility Service. |