Your Cisco Unified IP Phone is a network device that can share information with other network devices in your company, including your personal computer. You can use your computer to log in to your Cisco Unified Communications Manager User Options web pages, where you can control features, settings, and services for your Cisco Unified IP Phone. For example, you can set up speed-dial buttons from your User Options web pages.
This section describes how to log in and select a phone device.
Before you can access any of your user options, such as Speed Dial or Personal Address Book, you must sign in. When you are finished using the User Options web pages, you must sign out.
In some cases, you can access your User Option web pages without having to sign in. For more information, contact your system administrator.
| Step 1 |
Obtain the User Options URL, user ID, and default password from your system administrator. |
| Step 2 |
Open a web browser on your computer and enter the URL. |
| Step 3 |
If prompted to accept security settings, select Yes or Install Certificate. |
| Step 4 |
Enter your user ID in the Username field. |
| Step 5 |
Enter your password in the Password field. |
| Step 6 |
Select Login. |
| Step 7 |
To sign out of your User Options web pages, select Logout. |
| Step 1 |
On your User Options web page, select . |
| Step 2 |
(Optional) If you have multiple devices assigned to you, select the appropriate device (phone model, Extension Mobility profile, or Remote Destination profile) from the Name drop-down menu. |
| Step 1 |
After you have logged in to your User Options web pages, choose User Options to access User Settings, Directory, Personal Address Book, Fast Dials, and Mobility Settings. |
| Step 2 |
To return to the Device Configuration page from another page, choose . |
The topics in this section describe how to configure features and services from your User Options web pages after logging in. See User Options Web Page Actions.
The Personal Directory feature set that you can access on your computer consists of:
Personal Address Book (PAB)
Fast Dial
Cisco Unified Communications Manager Address Book Synchronizer
You can also access PAB and Fast Dials from your phone. See Personal Directory.
This section describes how to use your PAB from your User Options web pages.
| Step 1 |
Sign in to your User Options web page. |
| Step 2 |
Select . |
| Step 3 |
Select Add New. |
| Step 4 |
Enter information for the entry. |
| Step 5 |
Select Save. |
| Step 1 |
Sign in to your User Options web page. |
| Step 2 |
Select . |
| Step 3 |
Select a phone from the Name drop-down menu. |
| Step 4 |
Select Service URL. Your system administrator sets up your phone to display services. For more information, contact your system administrator. |
| Step 5 |
Select the Personal Address Book service from the Button drop-down list box. |
| Step 6 |
Enter a phone label for the button. |
| Step 7 |
Select Save. |
| Step 8 |
Select Reset and then select Restart to refresh the phone configuration. You can now press the button to access PAB codes. |
| Step 1 |
Sign in to your User Options web page. |
| Step 2 |
Search for a PAB entry. |
| Step 3 |
Select a nickname. |
| Step 4 |
Edit the entry as needed and select Save. |
| Step 1 |
Sign in to your User Options web page. |
| Step 2 |
Search for a PAB entry. |
| Step 3 |
Select one or more entries. |
| Step 4 |
Select Delete Selected. |
This section describes how to assign Fast Dials from your User Options web pages.
You can create up to 500 Fast Dial and PAB entries.
You can create a new Fast Dial entry without using a PAB entry. These Fast Dial entries are labeled "raw" in the User Options web pages and do not display a configurable text label.
| Step 1 |
Sign in to Personal Directory. (Use the navigation bar and button to scroll and select.) |
| Step 2 |
Enter the name information and press the Submit softkey. |
| Step 3 |
Select the name, then press the FastDial softkey. |
| Step 4 |
Select a number and press the Select softkey. |
| Step 5 |
Press the Next softkey. |
| Step 6 |
Press the Assign softkey for a new fast-dial code that you want to assign to the number. |
| Step 1 |
Sign in to your User Options web page. |
| Step 2 |
Select . |
| Step 3 |
Select Add New. |
| Step 4 |
Change the Fast Dial code, if desired. |
| Step 5 |
Enter a phone number. |
| Step 6 |
Select Save. |
 Note |
Before you can assign a line button for Fast Dial, your system administrator must configure the phone to display services. Contact your system administrator for more information. |
| Step 1 |
Choose . |
| Step 2 |
Click Service URL. |
| Step 3 |
Choose the Fast Dial service from the Button drop-down list box. |
| Step 4 |
Enter a phone label for the button. |
| Step 5 |
Click Save. |
| Step 6 |
Click Reset and then click Restart to refresh the phone configuration. |
| Step 1 |
Sign in to your User Options web page. |
| Step 2 |
Select . |
| Step 3 |
Specify search information and select Find. |
| Step 1 |
Sign in to your User Options web page. |
| Step 2 |
Select . |
| Step 3 |
Search for the Fast Dial entry that you want to edit. |
| Step 4 |
Select a component of the entry. |
| Step 5 |
Change the phone number. |
| Step 6 |
Select Save. |
| Step 1 |
Sign in to your User Options web page. |
| Step 2 |
Search for a Fast dial entry. |
| Step 3 |
Select one or more entries. |
| Step 4 |
Select Delete Selected. |
You can use the Address Book Synchronization Tool (TABSynch) to synchronize your existing Microsoft Windows Address Book (if applicable) with your PAB. After synchronization, entries from your Microsoft Windows Address Book are accessible on your Cisco Unified IP Phone and User Options web pages. Your system administrator gives you access to TABSynch and provide detailed instructions.
Depending on configuration, your phone can support several speed-dial features:
Speed-dial buttons
Abbreviated Dialing
Fast Dials
| Step 1 |
On your User Options web page, select . |
| Step 2 |
Select a phone from the Name drop-down menu. |
| Step 3 |
Select Speed Dials. |
| Step 4 |
In the Abbreviated Dial Settings area, enter a number and label for a speed-dial code. |
| Step 5 |
Select Save. |
| Step 1 |
Choose . |
| Step 2 |
Choose a phone from the Name drop-down menu. |
| Step 3 |
Click Speed Dials. |
| Step 4 |
Enter a number and label for an Abbreviated Dialing code. |
| Step 5 |
Click Save. |
Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). You must first subscribe to a phone service before accessing it on your phones.
After you log in, you access services on your phone by using one of these buttons:
Programmable phone button:
(
) > Services
Feature buttons:
Messages
Services
Directories
The services available for your phone depend on the phone system configuration and the services you subscribed to. See your phone system administrator for more information.
If only one service is configured, the service opens by default.
If more than one service is configured, select an option from the menu on the screen.
| Step 1 |
On your User Options web page, select . |
| Step 2 |
Select a phone from the Name drop-down menu. |
| Step 3 |
Select Phone Services. |
| Step 4 |
Select Add New. |
| Step 5 |
Select a service from the drop-down list and select Next. |
| Step 6 |
(Optional) Change the service label or enter additional service information, if available. |
| Step 7 |
Select Save. |
| Step 1 |
On your User Options web page, select a device. |
| Step 2 |
Select Phone Services. |
| Step 3 |
Select Find. |
| Step 1 |
On your User Options web page, search for services. |
| Step 2 |
Select one or more entries. |
| Step 3 |
Select Delete Selected. |
| Step 1 |
On your User Options web page, search for services. |
| Step 2 |
Select a service name. |
| Step 3 |
Change the information and select Save. |
| Step 1 |
On your User Options web page, select . |
| Step 2 |
Select a phone from the Name drop-down menu. |
| Step 3 |
Select Service URL. |
| Step 4 |
Select a service from the Button Service drop-down list . |
| Step 5 |
(Optional) If you want to rename the service, edit the label fields. If your phone does not support double-byte character sets, it uses ASCII Label fields. |
| Step 6 |
Select Save. |
| Step 7 |
Select Reset to reset your phone to see the new button label on your phone. |
User settings include your password, PIN, and language (locale) settings.
Your PIN and password allow you to access different features and services. For example, use your PIN to log in to Cisco Extension Mobility or Personal Directory on your phone. Use your password to log in to your User Options web pages and Cisco WebDialer on your personal computer. For more information, see your system administrator.
| Step 1 |
Sign in to your User Options web pages. |
| Step 2 |
Select . |
| Step 3 |
Enter your Current Password. |
| Step 4 |
Enter your New Password. |
| Step 5 |
Reenter your new password in the Confirm Password field. |
| Step 6 |
Select Save. |
| Step 1 |
Sign in to your User Options web pages. |
| Step 2 |
Select . |
| Step 3 |
Enter your Current PIN. |
| Step 4 |
Enter your New PIN. |
| Step 5 |
Reenter your new PIN in the Confirm PIN field. |
| Step 6 |
Select Save. |
Note |
You must configure your browser’s Language preference to your preferred language before the User Options web page displays properly. For more information, see CallManager 5.x/6.x/7.x: Roles and Permissions on Cisco.com |
| Step 1 |
Sign in to your User Options web page. |
| Step 2 |
Select . |
| Step 3 |
In the User Locale area, select an item from the Locale drop-down list. |
| Step 4 |
Select Save. |
| Step 1 |
Sign in to your User Options web page. |
| Step 2 |
Select . |
| Step 3 |
Select an item from the User Locale drop-down list. |
| Step 4 |
Select Save. |
Line settings affect a specific phone line (directory number) on your phone. Line settings can include call-forwarding, voice message indicators, ring patterns, and line labels.
You can set up other line settings directly on your phone:
Set up call forwarding for your primary phone line—see Call Forward.
Change rings, display, and other phone-model specific settings—see Phone Customization.
| Step 1 |
On your User Options web page, select . |
| Step 2 |
Select a phone from the Name drop-down menu. |
| Step 3 |
Select Line Settings. |
| Step 4 |
If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu. |
| Step 5 |
In the Incoming Call Forwarding area, select call forwarding settings for various conditions. |
| Step 6 |
Select Save. |
| Step 1 |
On your User Options web page, select . |
| Step 2 |
Select a phone from the Name drop-down menu. |
| Step 3 |
Select Line Settings. |
| Step 4 |
(Optional) If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu. |
| Step 5 |
In the Message Waiting Lamp area, choose from various settings. |
| Step 6 |
Select Save. |
| Step 1 |
On your User Options web page, select . |
| Step 2 |
Select a phone from the Name drop-down menu. |
| Step 3 |
Select Line Settings. |
| Step 4 |
If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu. |
| Step 5 |
In the Audible Message Waiting Lamp area, choose the desired setting. |
| Step 6 |
Select Save. |
| Step 1 |
On your User Options web page, select . |
| Step 2 |
Select a phone from the Name drop-down menu. |
| Step 3 |
Select Line Settings. |
| Step 4 |
If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu. |
| Step 5 |
In the Line Text Label area, enter a text label. |
| Step 6 |
Select Save. |
When using Cisco Mobile Connect, you must add your mobile and other phones that you want to use to place and receive calls using the same directory numbers as your desk phone. These phones are called remote destinations. You can also define access lists to restrict or allow calls from certain numbers to be sent to your mobile phone.
| Step 1 |
Sign in to your User Options web page. |
| Step 2 |
Select . |
| Step 3 |
Select Add New. |
| Step 4 |
Enter a name to identify the access list and a description (optional). |
| Step 5 |
Select whether the access list will allow or block specified calls. |
| Step 6 |
Select Save. |
| Step 7 |
Select Add Member to add phone numbers or filters to the list. |
| Step 8 |
Select an option from the Filter Mask drop-down list box. You can filter a directory number, calls with restricted caller ID (Not Available), or calls with anonymous caller ID (Private). |
| Step 9 |
If you select a directory number from the Filter Mask drop-down list box, enter a phone number or filter in the DN Mask field.
|
| Step 10 |
To add this member to the access list, select Save. |
| Step 11 |
To save the access list, select Save. |
| Step 1 |
Access the Make Call page. The Make Call page appears the first time that you use WebDialer (after you click the number that you want to dial). |
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| Step 2 |
(Optional) Make changes to your settings. The Make Call page contains the following options:
|
| Step 1 |
Sign in to your User Options web page. |
| Step 2 |
Select . |
| Step 3 |
Select Add New. |
| Step 4 |
Enter the following information:
|
| Step 5 |
Select your remote destination profile from the drop-down list box. Your remote destination profile contains the settings that apply to remote destinations that you create. |
| Step 6 |
Select the Mobile Phone check box to allow your remote destination to accept a call sent from your desk phone. |
| Step 7 |
Select the Enable Mobile Connect check box to allow your remote destination to ring simultaneously with your desk phone. |
| Step 8 |
Select one of the following options in the Ring Schedule area (the ring schedule drop-down list boxes include only the access lists that you have created):
|
| Step 9 |
Select one of these ringing options:
|
| Step 10 |
Select Save. |
Cisco WebDialer allows you to place calls on your Cisco Unified IP Phone to directory contacts by clicking on items in a web browser. Your system administrator configures this feature for you.
| Step 1 |
Log in to your User Options web pages. |
| Step 2 |
Choose and search for a coworker. |
| Step 3 |
Click the number that you want to dial. |
| Step 4 |
If this is your first time using WebDialer, set up preferences on the Make Call page. |
| Step 5 |
Click Dial. The call is now placed on your phone. |
| Step 6 |
To end a call, click Hangup or hang up from your phone. |
| Step 1 |
Log in to a WebDialer-enabled corporate directory and search for coworkers. |
| Step 2 |
Click the number that you want to dial. |
| Step 3 |
When prompted, enter your user ID and password. |
| Step 4 |
If this is your first time using WebDialer, set up preferences on the Make Call page. |
| Step 5 |
Click Dial. The call is now placed on your phone. |
| Step 6 |
To end a call, click Hangup or hang up from your phone. |
|
Click the Logout icon in the Make Call or Hang Up page. |
| Step 1 |
Access the Make Call page. The Make Call page appears the first time that you use WebDialer (after you click the number that you want to dial). |
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| Step 2 |
(Optional) Make changes to your settings. The Make Call page contains the following options:
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