Translated and localized versions of the Cisco Unified IP Phones are available in several languages. If you are supporting Cisco Unified IP Phones in a non-English environment, the following sections ensure that the phones are set up properly for your users.
Language Overlays for Phone Buttons
To support the needs of international users, the button labels
on the Cisco Unified IP Phones display icons rather than text to indicate the
purposes of the buttons. You can purchase language-specific text overlays to
add to a phone. To order these language-specific overlays, go to this website:
Phone overlays are available only for languages in which the
Cisco Unified IP Phone software has been localized. All languages may not be
available immediately, so continue to check the website for updates.
By default, Cisco
IP Phones are set up for the English (United States) locale. To use the Cisco
IP Phones in other locales, you must install the locale-specific version of the
Unified Communications Manager Endpoints Locale Installer on every Cisco
Unified Communications Manager server in the cluster. The Locale Installer
installs the latest translated text for the phone user interface and
country-specific phone tones on your system so that they are available for the
Cisco IP Phones.
For more information, see the documentation for your particular Cisco Unified Communications Manager release.
Locale Installer may not be immediately available; continue to check the
website for updates.
There is no localized Keyboard
Alphanumeric Text Entry (KATE) support for the following Asian
Chinese (Hong Kong)
Korean (Korea Republic)
The default English (United States) KATE is presented to the user instead.
For example, the phone screen will show text in Korean, but the 2 key on the keypad will display a b c 2 A B C.
International Call Logging Support
If your phone system is configured for international call logging (calling party normalization), the call logs, redial, or call directory entries may display a plus (+) symbol to represent the international escape code for your location. Depending on the configuration for your phone system, the + may be replaced with the correct international dialing code, or you may need to edit the number before dialing to manually replace the + with the international escape code for your location. In addition, while the call log or directory entry may display the full international number for the received call, the phone display may show the shortened local version of the number, without international or country codes.