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Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Book Title

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide

Chapter Title

Phone Customization

Results

Updated:
October 31, 2021

Chapter: Phone Customization

Phone Customization

Custom Ringtones

You can customize your phone by choosing a ring type for each line.

Tips

  • You cannot modify the Ring Settings for the wireless IP phone from the User Options web pages.

  • To return to the Settings menu, press Back after saving the change or press to return to the main screen.

View Ringtone Settings on Lines

Procedure

Step 1

Choose > Phone Settings > Sound Settings.

Step 2

Select Ring Tone > Current Settings.

Step 3

Press View to see the current line settings.

Change Ringtone on Line

Procedure

Step 1

Choose > Phone Settings > Sound Settings.

Step 2

Select Ring Tone > Current Settings.

Step 3

Press View to see the current line settings.

Step 4

Select a line by pressing the number key for the item, the button, or the Change softkey.

Step 5

Scroll to a ringtone in the list and press Play to hear a sample of the ring.

Step 6

Press and the icon appears next to the chosen ring.

Step 7

Choose Options > Save to make the change or choose Options > Cancel.

Assign Ringtone to Line

Procedure

Step 1

Choose > Phone Settings > Sound Settings.

Step 2

Select Ring Tone > Available Ring Tones.

Step 3

Scroll to a ringtone in the list and press Play to hear a sample of the ring.

Step 4

Choose Options > Apply and select the line for the ringtone.

appears by the selected line.

Step 5

Press Save to make the change or press Cancel.

Change Phone Alert Type

Procedure

Step 1

Choose > Phone Settings > Sound Settings > Alert Pattern.

Step 2

Select one of the following items:

  • Ring Only
  • Vibrate Only
  • Silent
  • Vibrate, Then Ring
  • Vibrate And Ring

The icon appears next to your selection.

Step 3

Press Save to make the change or press Cancel.

Note 

This change applies only to the handset and not to the desktop charger.

Custom Volume Settings

You can adjust the ring and speaker volume settings for your phone.

Adjust Ring Volume Level

Procedure

Step 1

Choose > Phone Settings > Sound Settings > Volumes.

Step 2

Select Ring.

Step 3

To make a ring selection, press the number key for the item, the button, or the Change softkey.

Step 4

Press to increase the volume or to decrease the volume and hear a sample ring volume.

Step 5

Press Save to make the change or press Cancel.

Adjust Speaker Volume Level

Procedure

Step 1

Choose > Phone Settings > Sound Settings > Volumes.

Step 2

Select Speaker.

Step 3

Press to increase the volume or to decrease the volume.

Step 4

Press Save to make the change or press Cancel.

Adjust Phone Volume Level

Procedure

Step 1

Choose > Phone Settings > Sound Settings > Volumes.

Step 2

Select Handset.

Step 3

Press to increase the volume or to decrease the volume.

Step 4

Press Save to make the change or press Cancel.

Adjust Headset Volume Level

Procedure

Step 1

Choose > Phone Settings > Sound Settings > Volumes.

Step 2

Select Headset.

Step 3

Press to increase the volume or to decrease the volume.

Step 4

Press Save to make the change or press Cancel.

Select Devices that Ring

Ring output applies only to wired headsets, not Bluetooth headsets.

Procedure

Step 1

Choose > Phone Settings > Sound Settings.

Step 2

Select Ring Output.

Step 3

Select one of the following:

  • Headset
  • Speaker (default setting)
  • Speaker and Headset

The icon appears next to your selection.

Step 4

Press Save to make the change or press Cancel.

Custom Phone Screen

You can customize the left softkey (when the phone is idle), the brightness of your phone screen display, and the language on your phone screen.

Set Up Left Softkey to Open Phone Book

Procedure

Step 1

Choose > Phone Settings > Customize Home Page.

Step 2

Press Change.

Step 3

Select Phone Book.

Step 4

Press Save. The left softkey displays as Ph Book when the phone is idle.

Set Up Left Softkey to Access Messages

Procedure

Step 1

Choose > Phone Settings > Customize Home Page.

Step 2

Press Change.

Step 3

Select Message.

Step 4

Press Save. The left softkey displays as Message when the phone is idle.

Change Phone Display Brightness

Procedure

Step 1

Choose > Phone Settings > Display Settings.

Step 2

Highlight Display Brightness, and then press or Change.

Step 3

Press to increase the brightness or to decrease the brightness.

Step 4

Press Save to make the change or press Cancel.

Change Screen Display Time

Procedure

Step 1

Choose > Phone Settings > Display Settings.

Step 2

Highlight Display Timeout, and then press or Change.

Step 3

Select one of the following:

  • 10 Seconds
  • 30 Seconds (default setting)
  • 1 Minute
  • 2 Minutes
Step 4

Press Save to make the change or press Cancel.

When the display setting time expires, the screen dims for 10 seconds, and then goes dark.

Change Service Coverage LED Indication

Procedure

Step 1

Choose > Phone Settings > Display Settings.

Step 2

Highlight LED Coverage Indicator, and then press or Change.

Step 3

Select one of the following:

  • Enable (default setting)
  • Disable
Step 4

Press Save to make the change or press Cancel.

Change Phone Screen Language

Procedure

Step 1

Log in to your User Options web pages.

Step 2

Change the language setting.

Change Font Size

Procedure

Step 1

Choose > Phone Settings > Display Settings.

Step 2

Highlight Font Size, and then press or Change.

Step 3

Select one of the following choices:

  • Default (default setting)
  • Increased
Step 4

Press Save to make the change or press Cancel.

Keypad Settings

You can set the keypad to automatically lock, to make tones, and to answer a call.

Any Key Answer

You can configure the phone to answer a call when you press any key on the keypad.

Set Up Ability to Answer Calls by Pressing Any Key

Procedure
Step 1

Choose > Phone Settings > Keypad Settings.

Step 2

Select Any Key Answer.

Step 3

Select Enable.

Step 4

Press Save to make the change or press Cancel.

Under the Any Key Answer option, Enabled appears.

Disable Any Key Answer Option

Procedure
Step 1

Choose > Phone Settings > Keypad Settings.

Step 2

Select Any Key Answer.

Step 3

Select Disable.

Step 4

Press Save to make the change or press Cancel.

Under the Any Key Answer option, Disabled appears.

Keypad Automatic Lock

To keep from pressing keys and redialing calls accidentally, use the Keypad Auto Lock feature. You can set the length of time before your phone keypad automatically locks after you end a call.

Tips

  • Auto lock is enabled only when the phone is idle and at the main screen.

  • The keypad lock is temporarily disabled when you have an incoming call.

Automatically Lock Keypad After Using Phone

Procedure
Step 1

Choose > Phone Settings > Keypad Settings.

Step 2

Select Keypad Auto Lock.

Step 3

Select one of these time intervals:

  • 15 seconds
  • 30 seconds
  • 60 seconds
Step 4

Press Save to make the change or press Cancel.

After the chosen time interval expires, the icon appears and the keypad locks.

Unlock Keypad

Procedure
Step 1

Press any key and Unlock keypad? appears on the screen.

Step 2

Press Unlock and then press OK. You must press the softkeys as soon as they appear, or the keypad remains locked.

Turn Off Automatic Keypad Lock

Procedure
Step 1

Choose > Phone Settings > Keypad Settings.

Step 2

Select Keypad Auto Lock.

Step 3

Select Disable.

Step 4

Press Save to make the change or press Cancel.

Under the Keypad Auto Lock option, Disabled appears.

Keypad Tones

You can enable or disable the tones that play when you press a key on your keypad.

Change Keypad Tone Level

Procedure
Step 1

Choose > Phone Settings > Keypad Settings.

Step 2

Select Keypad Tone.

Step 3

Select one of the following:

Disable

Does not play tones when keys are pressed.

Normal

Plays tones when keys are pressed.

Loud

Plays louder tones when keys are pressed.

The icon appears next to your selection.

Step 4

Press Save to make the change or press Cancel.

Network Profile List

Network profiles provide predefined settings for access to the wireless network and for authentication and encryption in your system. Your system administrator defines network profiles. You might have more than one network profile available to you, so you can access wireless network configurations at locations that use different service set identifiers (SSID) or authentication types.

Your phone can have up to four enabled network profiles. Your phone automatically scans the profiles and selects the network profile with the matching SSID and settings for that specific wireless network.


Note

Consult with your system administrator if you need to have additional network profiles added or settings changed in a profile.

Tips

  • When the Locked icon appears next to a menu, contact your system administrator for information.

  • If you need to change your username and password, see Set Username and Password, and consult with your system administrator.

View List of Enabled Network Profiles

Procedure

Choose > Network Profiles.

The enabled profiles have a next to them.

Note 

Because network profiles are locked, your system administrator must make changes for you.

Hardware Diagnostics

You can perform various diagnostic functions on your phone.

Check Keypad Button Functions

You can verify that the keypad buttons are functional on your phone.

Procedure

Step 1

Choose > Phone Settings > Diagnostics.

Step 2

Select Keypad.

Step 3

Press any key. If the key is functional, Pressed appears.

Perform Audio Diagnostics

You can verify that the speaker and microphone on your phone are functional.

Procedure

Step 1

Choose > Phone Settings > Diagnostics.

Step 2

Select Audio. The ringer sounds and the speaker activates.

Step 3

Speak into the microphone to ensure that both the microphone and speaker are working.

Perform WLAN Diagnostics

You can run the Site Survey utility from the Diagnostics menu to verify that the access points (AP) are providing adequate coverage. For more information on using the Site Survey utility, see Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide.

Procedure

Step 1

Choose > Phone Settings > Diagnostics.

Step 2

Select WLAN.

Perform Scanner Diagnostics

You can ensure that the bar code scanner is functional.

Procedure

Step 1

Choose > Phone Settings > Diagnostics.

Step 2

Select Scanner.

Step 3

Position the scanner in front of a bar code and press Scan.

Additional Configuration Options

Your system administrator can configure your phone to use specific softkey templates along with special services and features, if appropriate. The following table provides an overview of some configuration options that you might want to discuss with your system administrator based on your calling needs or work environment.


Note

You can locate user guides and other documents listed in this table from the following URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html

If you...

Then...

For more information...

Need to handle more calls on your phone line

Ask your system administrator to configure your line to support more calls.

Talk to your system administrator or phone support team.

Need more than one phone line

Ask your system administrator to configure one or more additional directory numbers for you.

Talk to your system administrator or phone support team.

Need different softkeys, such as iDivert, to display when phone is ringing or in use

Ask your system administrator to configure a new softkey template and assign it to your phone.

Talk to your system administrator or phone support team.

Want to use Java MIDlets

Ask your system administrator to configure the Java software modules for your phone.

Talk to your system administrator or phone support team.

Need more speed-dial numbers

Verify that you are using all your currently available speed-dial numbers.

If you need additional speed-dial numbers, try using Abbreviated Dialing or subscribing to the Fast Dial service.

See User Options.

Want to use one directory number for several phones

Request a shared line. This allows you to use one number for your desk phone and your wireless IP phone, for example.

See Shared Line.

Share phones or office space with coworkers

Consider using:

  • Call Park to store and retrieve calls without using the transfer feature.
  • Call Pickup to answer calls ringing on another phone.
  • A shared line to view or join coworkers' calls.
  • Cisco Extension Mobility to apply your phone number and user profile to a shared phone

Ask your system administrator about these features and see the:

Answer calls frequently or handle calls for someone else

Ask your system administrator to set up the AutoAnswer feature for your phone.

See AutoAnswer.

Determine the state of a phone line associated with a speed-dial, call log, or directory listing on your phone

Ask your administrator to set up the Busy Lamp Field (BLF) feature for your phone.

See Line State (BLF).

Want to temporarily apply your phone number and settings to a shared Cisco Unified IP Phone

Ask your system administrator about the Cisco Extension Mobility service.

See Cisco Extension Mobility.

Allow or prevent all phones with the same shared line to view call information or join a call on the shared line

Ask your system administrator to set up the Privacy feature for those phones.

See Privacy and Shared-Line Calls.

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