Contents
- Introduction
- Related Documentation
- Cisco IP Phone 7800 Series Documentation
- New and Changed Features
- Backlight Updates
- Busy Lamp Field List URI
- Call Forward Updates
- Call History Updates
- Call Pickup
- Do Not Disturb Updates
- Enhanced Line Mode
- Feature Key Synchronization
- Hoteling
- Programmable Softkeys Updates
- Provisioning Authority Timeout
- PRT Upload Updates
- Remote Customization Updates
- Screen Saver Updates
- Single Paging (Intercom) and Server-Configured Paging
- Speed Dial Configuration
- Speed Dial Updates
- TR-069 Protocols and Standards
- User Passwords
- Voicemail
- Wallpaper Updates
- XML Applications
- Installation
- Upgrade Firmware
- Limitations and Restrictions
- Phone Behavior During Times of Network Congestion
- Caller Identification and Other Phone Functions
- No Beep Sound Heard when the Mute Key is Pressed
- Phone Has a Firmware Build Earlier than 11.0.0
- Caveats
- Access Cisco Bug Search
- Open Caveats
- Resolved Caveats
- Cisco IP Phone Firmware Support Policy
- Documentation, Service Requests, and Additional Information
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Introduction
Related Documentation
New and Changed Features
The following sections describe the features that are new or have changed in this release.
Do Not Disturb Updates
Enhanced Line Mode
The buttons on the left and right of the phone screen can be set up as line buttons, giving up to eight more line keys. You can also configure up to ten calls per line.
With Enhanced Line Mode, you now use the navigation cluster to navigate between lines. Use the line key to open the call session window, and to navigate through the call window. Open the call session window to see the active calls on a line.
Enhanced line mode is enabled by default.
Feature Key Synchronization
Hoteling
Programmable Softkeys Updates
Provisioning Authority Timeout
You can specify how long a phone can be inactive before it automatically signs out from the provisioning authority.
You set this length of time in the Inactivity Timer(m) field in the phone Configuration Utility at . You also set the amount of time that the user has to cancel the sign-out in the Countdown Timer(s) field.
PRT Upload Updates
Remote Customization Updates
The phone does not completely reboot after the remote customization download from the Enablement Data Orchestration System (EDOS) server. Only the voice process is restarted. So, a user would see flashing LED lights when the voice application restarts in the background.
You can view the customization state in the Customization field in the phone Configuration Utility at .
Alternately, you can press Applications on the phone and navigate to view the customization state on the phone screen.
Screen Saver Updates
Single Paging (Intercom) and Server-Configured Paging
TR-069 Protocols and Standards
You can use Technical Report 069 (TR-069) to manage your phones and call control system. With this release, the phones now support the TR-069 protocol.
You enable this feature in the Enable TR-069 field in the phone Configuration Utility at .
XML Applications
You can create XML applications for your users to use on their phones.
XML applications are supported on programmable line keys and programmable softkeys. Configure XML applications from the phone Configuration Utility page, in the XML Service section of the Phone tab.
For more information, see the Cisco Unified IP Phone Services Application Development Notes located here: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/all_models/xsi/9-1-1/CUIP_BK_P82B3B16_00_phones-services-application-development-notes.html.
Installation
Upgrade Firmware
ProcedureThe Cisco IP Phone 7800 Series Multiplatform Phones supports a single image upgrade by TFTP, HTTP, or HTTPS.
Step 1 Go to the following URL: http://software.cisco.com/download/navigator.html?mdfid=284883944&i=rm
Step 2 Choose Cisco IP Phones 7800 Series. Step 3 Choose your phone model. Step 4 Choose Session Initiation Protocol (SIP) Software. Step 5 In the Latest Releases folder, choose 11.0(0). Step 6 Download the file cmterm-78xx.11-0-0MPP-7.zip. Step 7 Unzip the files. Step 8 Put the files on the tftp/http/https download directory. Step 9 Configure the Upgrade Rule on the Provisioning tab in the web page with the valid URL. The format is: <schema>://<serv_ip[:port]>/filepath/sipxxx.loads
The third-party call control can also upgrade via a URL in the web browser:
<schema>://<serv_ip[:port]>/filepath/sipxxx.loads
Here is an example,
http://10.74.10.225/firmware/sip78xx.11-0-0MPP-7dev.loads
After the firmware upgrade completes, the phone reboots automatically.
Note The loads file is put in the file path of the above url. The zip file contains other file types also. Only the loads file is used in the above URL.
Limitations and Restrictions
Phone Behavior During Times of Network Congestion
Caveats
Access Cisco Bug Search
ProcedureKnown problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:
You can search for problems by using Cisco Bug Search.
Open Caveats
The following table lists defects that are open for the Cisco IP Phone 8800 Series Multiplatform Phones for Firmware Release 11.0(0).
For more information about an individual defect, you can access the online record for the defect by accessing the Bug Search tool and entering the Identifier. You must be a registered Cisco.com user to access this online information.
NoteA registered cisco.com user ID is required to access this informaion online.
Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of resolved defects, access the Bug Search tool as described in Access Cisco Bug Search.
Resolved Caveats
The following table lists defects that are resolved for the Cisco IP Phone 7800 Series Multiplatform Phones for Firmware Release 11.0(1).
For more information about an individual defect, you can access the online record for the defect by accessing the Bug Search tool and entering the Identifier. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, the table reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access the Bug Search tool as described in Access Cisco Bug Search.
Cisco IP Phone Firmware Support Policy
For information on the support policy for phones, see http://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/unified-ip-phone-7900-series/116684-technote-ipphone-00.html.
Documentation, Service Requests, and Additional Information
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
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