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Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
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Voice messages are stored on your voicemail system. Your company determines the voicemail system your phone uses.
For information about the commands that your voicemail service supports, see the voicemail service user documentation.
Voice message alerts
use the following methods:
Look at the visual
message indicator lamp on your handset.
You can configure the visual
message indicator lamp using the Self Care Portal.
Unified IP Phones 6941 and 6945 only.) A message waiting icon
Unified IP Phones 6921 and 6961 only.) A text message.
Listen for a
stutter tone from your handset, headset, or speakerphone when you place a call.
The stutter tone
is line-specific. You hear it only when using the line that has a waiting
You can configure the audible
message indicator using the Self Care Portal.
to listen to voice
messages left on any line.
Press a line button, then press Messages to hear only the voice
messages for that line.