Contacts

Corporate Directory

You can look up a coworker's number from your phone, which makes it easier to give them a call. Your administrator sets up and maintains the directory.

Your phone supports three types of corporate directories—Lightweight Directory Access Protocol (LDAP) Directory, Broadsoft Directory, and a Cisco XML Directory.

Dial a Contact in the Corporate Directory

Procedure
    Step 1   Press Contacts .
    Step 2   Select Corporate Directory.
    Step 3   Select a search criteria.
    Step 4   Enter your search criteria and press Submit.
    Step 5   Select the contact and press Dial.

    Broadsoft Directory

    You can search and view your personal, group, and enterprise contacts in your Broadsoft Directory, which makes it easier to give them a call. Your administrator configures the Broadsoft Directory in your phone. This application feature uses BroadSoft's Extended Services Interface (XSI).

    Search for a Contact in Your Broadsoft Directory (Simple Search)

    Before You Begin

    • Your administrator enables the Broadsoft Directory in your phone.

    • You or your administrator sets up your Broadsoft Directory user group type as Enterprise, Group, or Personal.

    Procedure
      Step 1   Press Contacts .
      Step 2   Select Broadsoft Directory. You may see the name as the directory name that you have configured for your Broadsoft Directory.
      Step 3   Select Simple Search.
      Step 4   Enter your search criteria, and press Submit.

      Search for a Contact in Your BroadSoft Directory (Advance Search)

      Before You Begin

      Set up your Broadsoft Directory user group type as Enterprise or Group.

      Procedure
        Step 1   Press Contacts .
        Step 2   Select BroadSoft Directory.
        Step 3   Select Advance Search.
        Step 4   Select a search criteria. You can search a contact in the BroadSoft directory by Last Name, First Name, User ID, Number, Extension, Department, and Email.
        Step 5   Enter your search criteria, and press Submit.

        LDAP Directory

        The Cisco IP Phone supports Lightweight Directory Access Protocol (LDAP) v3. You can search for a specified LDAP directory for a name, phone number, or both. LDAP-based directories, such as Microsoft Active Directory 2003 and OpenLDAP-based databases, are supported.

        Search for a Contact in Your LDAP Directory

        Procedure
          Step 1   Press Contacts .
          Step 2   Select LDAP Directory.
          Step 3   Enter your search criteria. You can search by first name and last name of a contact.
          Step 4   Press Submit.

          Personal Directory

          Add a New Contact to Your Personal Directory

          Procedure
            Step 1   Press Contacts .
            Step 2   Select Personal Directory.
            Step 3   Press Add or you can press the Select button.
            Step 4   Select New Personal Dir Entry.
            Step 5   Enter first name, last name, and number.
            Step 6   Press Save to add the entry to your personal directory.

            Add a New Contact to Your Personal Address Book with Configuration Utility

            Procedure
              Step 1   On the Config Utility page, select User Login > Personal Directory.
              Step 2   Click Add to Personal Directory.
              Step 3   Add name, work number, mobile number, and home number.
              Step 4   Click Submit All Changes.

              Search for a Contact in Your Personal Directory

              Call a Contact in Your Personal Directory

              Procedure
                Step 1   Press Contacts .
                Step 2   Select Personal Directory and search for an entry.
                Step 3   Select the personal address book entry that you want to dial.
                Step 4   Press Call.

                Edit a Contact in Your Personal Directory

                Procedure
                  Step 1   Press Contacts .
                  Step 2   Select Personal Directory and search for an entry.
                  Step 3   Select the entry you want to change.
                  Step 4   Press Edit.
                  Step 5   Modify the entry information.
                  Step 6   Press Save to modify a phone number.

                  Remove a Contact from Your Personal Directory

                  Procedure
                    Step 1   Press Contacts .
                    Step 2   Select Personal Directory.
                    Step 3   Select Search Personal Directory.
                    Step 4   Select the address entry and press Option > Delete to delete the entry.