Power outages and other devices can affect your Cisco IP Phone.
Your access to emergency service through the phone requires that the phone receive power. If a power interruption occurs, Service and Emergency Calling Service dialing will not function until power is restored. In case of a power failure or disruption, you may need to reset or reconfigure the equipment before you can use the Service or Emergency Calling Service dialing.
We recommend using
good-quality external devices, such as headsets, cables, and connectors, that
are shielded against unwanted radio frequency (RF) and audio frequency (AF)
Not all Cisco IP
Telephony products support external devices, cords or cables. For more
information, consult the documentation for your endpoint.
Depending on the
quality of these devices and their proximity to other devices, such as mobile
phones or two-way radios, some audio noise may still occur. In these cases,
Cisco recommends that you take one or more of these actions:
external device away from the source of the RF or AF signals.
external device cables away from the source of the RF or AF signals.
cables for the external device, or use cables with a better shield and
length of the external device cable.
or other such devices on the cables for the external device.
guarantee the performance of external devices, cables, and connectors.
Union countries, use only external speakers, microphones, and headsets that are
fully compliant with the EMC Directive [89/336/EC].
Bluetooth Wireless Headset Performance
The Cisco IP Phones support Bluetooth Class 2 technology when the headsets support Bluetooth. Bluetooth enables low-bandwidth wireless connections within a range of 30 feet (10 meters). The best performance is in the 3- to 6-foot (1- to 2-meter) range. You can connect up to five headsets, but only the last one connected is used as the default.
Because there can be potential interference issues, Cisco recommends that you move 802.11b/g devices, Bluetooth devices, microwave ovens, and large metal objects away from the wireless headset.
For a Bluetooth wireless headset to work, it does not need to be within direct line-of-sight of the phone, but some barriers, such as walls or doors, and interference from other electronic devices, can affect the connection.
Connect your Cisco
IP phone to your LAN using a CAT 5e Ethernet cable to enable full functionality
of your Cisco IP phone. If your Ethernet port is equipped with Power over
Ethernet (PoE), your Cisco IP phone can be powered through the LAN port. Do not
extend the LAN Ethernet cable outside the building.
Phone Behavior During Times of Network Congestion
Anything that degrades network performance can
affect Cisco IP Phone voice
and video quality, and in some cases, can
cause a call to drop. Sources of
network degradation can include, but are not limited to, the
tasks, such as an internal port scan or security scan
occur on your network, such as a Denial of Service
To reduce or eliminate any adverse effects
to the phones, schedule administrative network tasks during a
time when the phones are not being used or exclude the phones
FCC Compliance Statements
The Federal Communications Commission requires compliance statements for the following:
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must be at least 20 cm from the user and must not be collocated or operating in conjunction with any other antenna or transmitter.
FCC Receivers and Class B Digital Statement
This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment or devices
Connect the equipment to an outlet other than the receiver's
Consult a dealer or an experienced radio/TV technician for assistance
Cisco Product Security Overview
This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.