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Basic call-handling tasks such as placing, answering, transferring, and conferencing calls are available to most phone users.
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Enter the phone number using the numerical keys. |
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Press Clear to delete the last dialed digit. To delete the entire dialed number, press and hold Clear. |
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After dialing, press (green key) to place your call. |
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Before or after dialing the number, press to change to another line and press to make the call. |
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Press to switch to Redial, then press Redial to make the call. |
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Press to display the list. Scroll to the desired phone number and press to make the call. The previously placed calls list contains 10 records. |
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Press PhBook and scroll to the desired entry. Press to dial the number. See the Using the Phone Book, page 30 for more information. |
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Press and hold (2-9) for the Speed Dial number that you want to use. The phone displays and dials the number stored for that hot key. |
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Choose Menu > Directory > Corporate Directory (exact name can vary). Search for a listing by using your keypad to enter letters and press Search. Scroll to the desired entry and choose Dial or . |
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Press Hold to hold the active call, then press or to switch to New Call and press it. Dial, redial, or speed dial a number. |
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Choose Menu > Services > PAB service or Fast Dial service (exact names might vary). Search for a listing by using your keypad to enter letters and press Submit. To dial from a listing, scroll to it and press . For help with subscribing to the PAB or Fast Dial service, see the Subscribing to IP Phone Services, page 41. |
Tip•If you make a mistake while entering a phone number, press Clear to erase one or more digits.
•To redial the last number, you can also press two times.
To turn off the microphone on your phone, you can use the Mute feature.
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During a call, press MuteOn. The label changes to MuteOff. |
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Press MuteOff. The label changes to MuteOn. |
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Press to adjust the speaker volume for a call on line 1. Press twice for a call on line 2. |
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Press or until you see Volume and press it to start adjusting the speaker volume. |
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Increase the volume by pressing or decrease the volume by pressing as shown in Figure 0-1. Volume setting remains until you power off the phone. |
Tip To maintain the speaker volume adjustment after powering off the phone, see the "Adjusting the Speaker Volume" section.
Figure 0-1 Adjusting the Speaker Volume
You can have only one active call at a time, so you must place calls on hold while you answer another call.
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During a connected call, press Hold. The label changes to Resume. |
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Press Resume to reconnect to a holding call. |
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Scroll between different calls that are displayed on the screen. See Figure 0-1. |
Tip Avoid putting a conference call on Hold because activating Hold usually generates music.
You can transfer a connected caller to another party by using the Transfer feature. The target is the number that receives the transferred call.
Conference calling allows from three to sixteen parties to participate simultaneously in a call. Your Cisco Unified IP Phone supports several types of conference calls depending on your configuration. The softkeys identify which methods are available on your phone:
•Confrn—To establish standard conferences by calling each participant. Standard conference calling is available on most phones.
Tip The number of parties that you can add to a conference call is set by your system administrator.
You can use the Call Forward All feature to redirect your calls to any phone number, although your system administrator might restrict call forwarding to phone numbers within your company.
Tip•Enter the Call Forward All target number exactly as you would dial it, including any access codes or area codes.
•You must configure call forwarding for each line on your phone.