A -
B -
C -
D -
E -
F -
H -
I -
K -
L -
M -
O -
P -
R -
S -
T -
U -
V -
W -
Index
A
Answer button 3-3
answering a call 3-3
Assistant Console
accessing without assisting managers 2-5
call control buttons 2-7
customizing layout 2-17
definition of 2-1
handling calls from 3-1
identifying parts of 2-6
keyboard shortcuts for 2-20
launching 2-3
logging in to 2-3
logging out of 2-4
menu for 2-6
operating with mouse and keyboard 2-18
using intercom from 2-19
assistants
choosing (managers) 6-3
customizing phone ringer for 4-17
default 7-3
identifying (managers) 6-3
phone lines for 2-10
assistant selection
understanding 6-3
Assistant Watch
managers 6-4
using Intrcpt softkey with 6-9
B
blind transfer 3-5
performing 3-5
buttons
identifying 2-7
C
call control buttons 2-7, 4-6
definition of 2-7
call control status
monitoring 2-16
call filtering
description of 6-12
lists for 7-5
modes 7-5
with Divert All 7-7
call handling
from the Assistant Console 3-1
from the assistant phone 4-1
from the manager phone 5-3, 6-8
with call control buttons 2-7, 4-6
call hold
putting a call on hold 3-4
removing a call from hold 3-4
calls
how displayed 2-10
Cisco Unified CallManager Assistant, definition of 2-1
Cisco Unified IP Phone
assistants 4-1
proxy-line (managers) 6-1
shared-line (managers) 5-1
softkeys on (assistants) 4-1
softkeys on (managers) 5-3, 6-8
status window on (managers) 6-4
conference calls, placing 3-6
connected status
changing 2-5
monitoring 2-16
Console
dialing from 3-2
Consult Transfer button 3-5
D
default assistant
assigning 7-3
dialing a number 3-2
directory
using 2-15
Directory panel 2-15
distinctive ringing 4-17
DivAll softkey
manager target for 7-4
using 6-10
Divert All
with call filtering 7-7
diverting a call
assistants 3-7
managers 5-3, 6-9
Divert target, configuring
assistants 3-7
managers 7-4
DND soft key 5-5, 6-15
documentation
for the Cisco Unified IP Phone xii
organization of xi
Do Not Disturb feature 5-5, 6-15
E
ending a call 3-3
Exclusive filter
definition of 6-12
Exclusive filter lists
creating 7-5
F
filtering
description of 6-12
lists for 7-5
forwarding all calls 6-10
H
hanging up a call 3-3
Hang Up button 3-3
Hold button 3-4
holding a call 3-4
I
icons on phone
Divert All (managers) 6-10
Do Not Disturb (managers) 5-5, 6-15
filtering (managers) 6-14
of feature settings (managers) 6-5
IMM DIV button
using 3-7
ImmDiv softkey
managers 5-3, 6-9
manager target for 7-4
Immediate Divert button
configuring 3-7
Immediate Divert button (assistants)
using 3-7
Inclusive filter
definition of 6-12
Inclusive filter lists
creating 7-5
intercepting a call 6-9
intercom
using from the Assistant Console 2-19
using on the phone (managers) 5-4, 6-14
Intrcpt soft key, managers 6-9
K
keyboard, operating Console with 2-18
keyboard shortcuts 2-20
L
log in, assistants 2-3
log out, assistants 2-4
M
Manager Configuration window
using 7-1
Manager lines
in My Calls panel 2-10
in My Managers panel 2-11
manager proxy lines 2-10
managers
configuring features for 7-1
feature status for 2-11
monitoring 2-11
online status of 2-11
menu bar
on Assistant Console 2-6
mouse
operating Assistant Console with 2-18
muting phone 5-5, 6-15
My Calls panel 2-10
My Managers panel 2-11
O
Offline button 2-5
offline status
monitoring 2-16
online help, using xii
P
placing a call 3-2
pop-to-top feature 2-16
proxy-line
status window on a manager phone 1-4
using a manager phone 6-1
using Cisco Unified CallManager Assistant in proxy-line mode 1-3
R
Resume button 3-4
S
server
connection to 2-16
settings 2-17
settings
administrative 2-17
shared-line
status window on a manager phone 1-4
using a manager phone 5-1
using Cisco Unified CallManager Assistant in shared-line mode 1-2
softkeys
managers 5-3, 6-8
speed dials 2-14
status bar
using 2-16
status window
managers 6-4
T
Transfer button 3-5
transferring a call 3-5
Transfer VM button 3-9
TRA VM button 3-9
TrnsfVM softkey
managers 5-3, 6-11
U
unhold 3-4
V
voice mail
sending a call to (assistants) 3-9
sending a call to (managers) 5-3, 6-11
W
wildcards
in filter lists 7-5