Malicious Call Details System Reports
CAR provides reporting capabilities for three levels of users:
Administrators - Generate system reports to help with load
balancing, system performance, and troubleshooting.
Managers - Generate reports for users, departments, and QoS to help
with call monitoring for budgeting or security purposes and for determining the
voice quality of the calls.
Individual users - Generate a billing report for calls by each user.
Depending on your job function, you may not have access to every
report that is described in this chapter.
Generate Malicious Call Details Reports
Only CAR administrators generate the Malicious Call Details
report. The report displays the following details about malicious calls for a
particular date range: origination time, termination time, duration (in
seconds), origination (calling number), destination (called number),
origination device, destination device, and call classification.
This section describes how to generate, view, or mail a
Malicious Call Detail report.
The Malicious Call Details window displays.
||In the From Date drop-down list boxes, choose the month, day, and
year from which you want malicious call details.
||In the To Date drop-down list boxes, choose the month, day, and
year to which you want malicious call details.
||If you want the report in CSV format, choose CSV (comma separated
value) in the Report Format area. Be aware that the CSV-format report is
limited to 20,000 records. If you want the report in PDF format, choose PDF
(portable document format) in the Report Format area. Be aware that the
PDF-format report is limited to 5000 records.
||To view the report, click
The report displays.
||To mail the report to an e-mail recipient, see the
Administration Guide for
Cisco Unified Communications Manager
Cisco Unified Serviceability Administration Guide
Cisco Unified Communications Manager Call Detail Records
Feature Configuration Guide
for Cisco Unified Communications Manager