Cisco Unified CDR Analysis and Reporting Administration Guide, Release 11.0(1)
- Updated:
- June 10, 2015
Chapter: Malicious Call Details System Reports
Malicious Call Details System Reports
CAR provides reporting capabilities for three levels of users:
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Administrators - Generate system reports to help with load balancing, system performance, and troubleshooting.
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Managers - Generate reports for users, departments, and QoS to help with call monitoring for budgeting or security purposes and for determining the voice quality of the calls.
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Individual users - Generate a billing report for calls by each user.
 Note | Depending on your job function, you may not have access to every report that is described in this chapter. |
Generate Malicious Call Details Reports
Only CAR administrators generate the Malicious Call Details report. The report displays the following details about malicious calls for a particular date range: origination time, termination time, duration (in seconds), origination (calling number), destination (called number), origination device, destination device, and call classification.
This section describes how to generate, view, or mail a Malicious Call Detail report.
| Step 1 | Choose
.
The Malicious Call Details window displays. |
| Step 2 | In the From Date drop-down list boxes, choose the month, day, and year from which you want malicious call details. |
| Step 3 | In the To Date drop-down list boxes, choose the month, day, and year to which you want malicious call details. |
| Step 4 | If you want the report in CSV format, choose CSV (comma separated value) in the Report Format area. Be aware that the CSV-format report is limited to 20,000 records. If you want the report in PDF format, choose PDF (portable document format) in the Report Format area. Be aware that the PDF-format report is limited to 5000 records. |
| Step 5 | To view the report, click
View Report.
The report displays. |
| Step 6 | To mail the report to an e-mail recipient, see the Mail Reports. |
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