Cisco Unified CDR Analysis and Reporting Administration Guide, Release 11.0(1)
- Updated:
- June 10, 2015
Chapter: CDR Error System Reports
CDR Error System Reports
CAR provides reporting capabilities for three levels of users:
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Administrators - Generate system reports to help with load balancing, system performance, and troubleshooting.
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Managers - Generate reports for users, departments, and QoS to help with call monitoring for budgeting or security purposes and for determining the voice quality of the calls.
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Individual users - Generate a billing report for calls by each user.
 Note | Depending on your job function, you may not have access to every report that is described in this chapter. |
Generate CDR Error Reports
Only CAR administrators generate the CDR Error report. The report provides statistics for the number of error records in the CAR Billing Error (tbl_billing_error) table for a particular time period.
In order to determine why the error records failed the CDR Load, you must review the information in the tbl_error_id_map table.
The following table lists the CDR error codes and the definition of the error.
This section describes how to generate, view, or mail information about the CDR Error report.
| Step 1 | Choose
.
The CDR Error window displays. |
| Step 2 | Choose the date range of the period for which you want to generate the report. |
| Step 3 | If you want the report in CSV format, choose CSV (comma separated value) in the Report Format area. If you want the report in PDF format, choose PDF (portable document format) in the Report Format area. |
| Step 4 | Click the
View Report button.
The report displays. |
| Step 5 | If you want to mail the report, click the Send Report button. To send the report, perform the procedure that is described in the Mail Reports. |
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