CDR and CMR Records
This chapter describes how to export CDR/CMR records and how to
view the exported records.
Use Export CDR/CMR in the CDR menu in
Cisco Unified Communications Manager CDR Analysis and Reporting to export CDR/CMR
dump information to the location of your choice on your computer. The CDR/CMR
dump exists in the CSV format. You can also view the dump of the exported
Export CDR and CMR Records
Follow this procedure to export CDR and CMR
||From CDR Analysis and Reporting, choose
The Export CDR/CMR records window appears.
||In the From Date and To Date drop-down list boxes, choose a date
range for the CDR/CMR dump.
||In Select records, check the CDR records and/or CMR records check
Export to File.
The Export CDR/CMR records Result window appears. See the
View CDR and CMR Records Results.
View CDR and CMR Records Results
The following procedure describes how to view Export CDR/CMR
||From the Export CDR/CMR Record Results window, right-click either
CDR Dump or
CMR Dump link.
A popup window that comprises the following options displays:
- Open - This option allows you to open the window that contains
the CDR/CMR dump in the same window.
- Open in a New Window - This option allows you to open the
window that contains the CDR/CMR dump in a new window.
- Save Target As... - This option allows you to save the CDR/CMR
dump to a location on your computer.
- Print Target - This option allows you to print the CDR/CMR
- Copy Shortcut - This option allows you to copy the window
shortcut to paste in another file.
- Add to Favorites - This option allows you to add the CDR/CMR
dump to your Favorites folder.
- Properties - This option provides the properties of the
CDR/CMR dump file.
||From the popup window, choose one of the options.
||If you chose to save the CDR/CMR dump to your computer, choose a
location in which to save the dump and click
Save. After the download is complete, you can
locate the file wherever you download it to open it.
||To delete the CDR and/or CMR dump, check the
Delete File check box and click either
The files get deleted.
If you do not check the Delete File check box(es) (for example,
if the CDR or CMR dump files get left undeleted), the background process
deletes the files on a daily basis. Because the CDR and CMR dump files are
large in size, Cisco recommends that you download the file to a local disk and
delete them from the server to avoid disk usage on the server side.
Administration Guide for
Cisco Unified Communications Manager
Cisco Unified Serviceability Administration Guide
Cisco Unified Communications Manager Call Detail Records