The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
The Cisco Unified Communications Manager Call Detail Records Administration Guide describes how to configure call detail records (CDRs) and call management records (CMRs) and provides examples of these records. Use this guide in conjunction with the following documents:
CDR Analysis and Reporting Administration Guide—This document describes how to configure and use Cisco Unified Communications Manager CDR Analysis and Reporting (CAR), a tool that is used to create user, system, device, and billing reports.
Cisco Unified Serviceability Administration Guide—This document provides descriptions and procedures for configuring alarms, traces, SNMP, and so on, through Cisco Unified Serviceability.
Real-Time Monitoring Tool Administration Guide —This document describes how to use Real-Time Monitoring Tool (RTMT), a tool that allows you to monitor many aspects of the system (critical services, alerts, performance counters, and so on).
Cisco Unity Connection Serviceability Administration Guide—This document provides descriptions and procedures for using alarms, traces, reports, and so on, through Cisco Unity Connection Serviceability.
The Cisco Unified Communications Manager Call Detail Records Administration Guide provides information for administrators who are responsible for managing and supporting CDRs. Network engineers, system administrators, or telecom engineers use this guide to learn the content and structure of CDR and CMR records to import them into billing programs and other third-party programs. CAR administrators, managers, and end users use this guide to analyze the information that is generated in certain CAR reports.
See the Cisco Unified Communications Manager Documentation Guide for additional Cisco Unified Communications Manager documentation. The following URL shows an example of the path to the documentation guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/docguide/8_0_1/dg801.html
For additional Cisco Unity Connection documentation, see the Cisco Unity Connection Documentation Guide at http://www.cisco.com/en/US/products/ps6509/products_documentation_roadmaps_list.html.
The following table shows how this guide is organized:
This document uses the following conventions:
Notes use the following conventions:
Note | Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication. |
Timesavers use the following conventions:
Timesaver | Means the described action saves time. You can save time by performing the action described in the paragraph. |
Tips use the following conventions:
Tip | Means the information contains useful tips. |
Cautions use the following conventions:
Caution | Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. |
Warnings use the following conventions:
Warning | This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents. |
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http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
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This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.
Further information regarding U.S. export regulations may be found at http://www.access.gpo.gov/bis/ear/ear_data.html.