The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
The Cisco Unified Serviceability Administration Guide assists administrators that configure, troubleshoot, and support Cisco Unified Communications Manager, Cisco Unified Communications Manager IM and Presence Service, or Cisco Unity Connection. This guide requires knowledge of telephony and IP networking technology.
Use this guide with the documentation for your configuration.
Product |
Documentation |
---|---|
Cisco Unified Communications Manager | Cisco Unified Real-Time Monitoring Tool Administration Guide, Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide, and Cisco Unified Communications Manager Call Detail Records Administration Guide |
Cisco Unified Communications Manager IM and Presence Service |
Cisco Unified Real-Time Monitoring Tool Administration Guide |
Cisco Unity Connection |
Cisco Unity Connection Serviceability Administration Guide, and Cisco Unified Real-Time Monitoring Tool Administration Guide |
These documents provide the following information:
This document uses the following conventions:
Notes use the following conventions:
Note |
Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication. |
Timesavers use the following conventions:
Timesaver |
Means the described action saves time. You can save time by performing the action described in the paragraph. |
Tips use the following conventions:
Tip |
Means the information contains useful tips. |
Cautions use the following conventions:
Caution |
Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. |
Warnings use the following conventions:
Warning |
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents. |
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.
Further information regarding U.S. export regulations may be found at http://www.access.gpo.gov/bis/ear/ear_data.html.