TCP and UDP Port Usage Guide for Cisco Unified Communications Manager, Release 10.5(x)

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Book Title

TCP and UDP Port Usage Guide for Cisco Unified Communications Manager, Release 10.5(x)

Chapter Title

Cisco Unified Communications Manager TCP and UDP Port Usage

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Updated:
December 5, 2018

Chapter: Cisco Unified Communications Manager TCP and UDP Port Usage

Cisco Unified Communications Manager TCP and UDP Port Usage

This chapter provides a list of the TCP and UDP ports that Cisco Unified Communications Manager uses for intracluster connections and for communication with external applications or devices. You will also find important information for the configuration of firewalls, Access Control Lists (ACLs), and quality of service (QoS) on a network when an IP Communications solution is implemented.

Cisco Unified Communications Manager TCP and UDP Port Usage Overview

Cisco Unified Communications Manager TCP and UDP ports are organized into the following categories:

  • Intracluster Ports Between Cisco Unified Communications Manager Servers

  • Common Service Ports

  • Ports Between Cisco Unified Communications Manager and LDAP Directory

  • Web Requests From CCMAdmin or CCMUser to Cisco Unified Communications Manager

  • Web Requests From Cisco Unified Communications Manager to Phone

  • Signaling, Media, and Other Communication Between Phones and Cisco Unified Communications Manager

  • Signaling, Media, and Other Communication Between Gateways and Cisco Unified Communications Manager

  • Communication Between Applications and Cisco Unified Communications Manager

  • Communication Between CTL Client and Firewalls

  • Special Ports on HP Servers

See "Port Descriptions" for port details in each of the above categories.


Note

Cisco has not verified all possible configuration scenarios for these ports. If you are having configuration problems using this list, contact Cisco technical support for assistance.

Port references apply specifically to Cisco Unified Communications Manager. Some ports change from one release to another, and future releases may introduce new ports. Therefore, make sure that you are using the correct version of this document for the version of Cisco Unified Communications Manager that is installed.

While virtually all protocols are bidirectional, directionality from the session originator perspective is presumed. In some cases, the administrator can manually change the default port numbers, though Cisco does not recommend this as a best practice. Be aware that Cisco Unified Communications Manager opens several ports strictly for internal use.

Installing Cisco Unified Communications Manager software automatically installs the following network services for serviceability and activates them by default. Refer to "Intracluster Ports Between Cisco Unified Communications Manager Servers" for details:

  • Cisco Log Partition Monitoring (To monitor and purge the common partition. This uses no custom common port.)

  • Cisco Trace Collection Service (TCTS port usage)

  • Cisco RIS Data Collector (RIS server port usage)

  • Cisco AMC Service (AMC port usage)

Configuration of firewalls, ACLs, or QoS will vary depending on topology, placement of telephony devices and services relative to the placement of network security devices, and which applications and telephony extensions are in use. Also, bear in mind that ACLs vary in format with different devices and versions.


Note

You can also configure Multicast Music on Hold (MOH) ports in Cisco Unified Communications Manager. Port values for multicast MOH are not provided because the administrator specifies the actual port values.


Note

The ephemeral port range for the system is 32768 to 61000. For more information, see http://www.cisco.com/c/en/us/support/security/asa-5500-series-next-generation-firewalls/tsd-products-support-series-home.html.


Note

Make sure that you configure your firewall so that connections to port 22 are open, and are not throttled. During the installation of IM and Presence subscriber nodes, multiple connections to the Cisco Unified Communications Manager publisher node are opened in quick succession. Throttling these connections could lead to a failed installation.

Port Descriptions

Intracluster Ports Between Cisco Unified Communications Manager Servers

Table 1. Intracluster Ports Between Cisco Unified Communications Manager Servers

From (Sender)

To (Listener)

Destination Port

Purpose

Endpoint

Unified Communications Manager

514 / UDP

System logging service

Unified Communications Manager

RTMT

1090, 1099 / TCP

Cisco AMC Service for RTMT performance monitors, data collection, logging, and alerting

Unified Communications Manager (DB)

Unified Communications Manager (DB)

1500, 1501 / TCP

Database connection (1501 / TCP is the secondary connection)

Unified Communications Manager (DB)

Unified Communications Manager (DB)

1510 / TCP

CAR IDS DB. CAR IDS engine listens on waiting for connection requests from the clients.

Unified Communications Manager (DB)

Unified Communications Manager (DB)

1511 / TCP

CAR IDS DB. An alternate port used to bring up a second instance of CAR IDS during upgrade.

Unified Communications Manager (DB)

Unified Communications Manager (DB)

1515 / TCP

Database replication between nodes during installation

Cisco Extended Functions (QRT)

Unified Communications Manager (DB)

2552 / TCP

Allows subscribers to receive Cisco Unified Communications Manager database change notification

Unified Communications Manager

Unified Communications Manager

2551 / TCP

Intracluster communication between Cisco Extended Services for Active/Backup determination

Unified Communications Manager (RIS)

Unified Communications Manager (RIS)

2555 / TCP

Real-time Information Services (RIS) database server

Unified Communications Manager (RTMT/AMC/SOAP)

Unified Communications Manager (RIS)

2556 / TCP

Real-time Information Services (RIS) database client for Cisco RIS

Unified Communications Manager (DRS)

Unified Communications Manager (DRS)

4040 / TCP

DRS Master Agent

Unified Communications Manager (Tomcat)

Unified Communications Manager (SOAP)

5001/TCP

This port is used by SOAP monitor for Real Time Monitoring Service.

Unified Communications Manager (Tomcat)

Unified Communications Manager (SOAP)

5002/TCP

This port is used by SOAP monitor for Performance Monitor Service.

Unified Communications Manager (Tomcat)

Unified Communications Manager (SOAP)

5003/TCP

This port is used by SOAP monitor for Control Center Service.

Unified Communications Manager (Tomcat)

Unified Communications Manager (SOAP)

5004/TCP

This port is used by SOAP monitor for Log Collection Service.

Standard CCM Admin Users / Admin

Unified Communications Manager

5005 / TCP

This port is used by SOAP CDROnDemand2 services

Unified Communications Manager (Tomcat)

Unified Communications Manager (SOAP)

5007 / TCP

SOAP monitor

Unified Communications Manager (RTMT)

Unified Communications Manager (TCTS)

Ephemeral / TCP

Cisco Trace Collection Tool Service (TCTS) -- the back end service for RTMT Trace and Log Central (TLC)

Unified Communications Manager (Tomcat)

Unified Communications Manager (TCTS)

7000, 7001, 7002 / TCP

This port is used for communication between Cisco Trace Collection Tool Service and Cisco Trace Collection servlet.

Unified Communications Manager (DB)

Unified Communications Manager (CDLM)

8001 / TCP

Client database change notification

Unified Communications Manager (SDL)

Unified Communications Manager (SDL)

8002 / TCP

Intracluster communication service

Unified Communications Manager (SDL)

Unified Communications Manager (SDL)

8003 / TCP

Intracluster communication service (to CTI)

Unified Communications Manager

CMI Manager

8004 / TCP

Intracluster communication between Cisco Unified Communications Manager and CMI Manager

Unified Communications Manager (Tomcat)

Unified Communications Manager (Tomcat)

8005 / TCP

Internal listening port used by Tomcat shutdown scripts

Unified Communications Manager (Tomcat)

Unified Communications Manager (Tomcat)

8080 / TCP

Communication between servers used for diagnostic tests

Gateway

Unified Communications Manager

8090

HTTP Port for communication between CuCM and GW (Cayuga interfae) for Gateway Recording feature.

Unified Communications Manager

Gateway

Unified Communications Manager (IPSec)

Unified Communications Manager (IPSec)

8500 / TCP and UDP

Intracluster replication of system data by IPSec Cluster Manager

Unified Communications Manager (RIS)

Unified Communications Manager (RIS)

8888 - 8889 / TCP

RIS Service Manager status request and reply

Location Bandwidth Manager (LBM)

Location Bandwidth Manager (LBM)

9004 / TCP

Intracluster communication between LBMs

Common Service Ports

Table 2. Common Service Ports

From (Sender)

To (Listener)

Destination Port

Purpose

Endpoint

Unified Communications Manager

7

Internet Control Message Protocol (ICMP) This protocol number carries echo-related traffic. It does not constitute a port as indicated in the column heading.

Unified Communications Manager

Endpoint

Unified Communications Manager (DRS, CDR)

SFTP server

22 / TCP

Send the backup data to SFTP server. (DRS Local Agent)

Send the CDR data to SFTP server.

Endpoint

Unified Communications Manager (DHCP Server)

67 / UDP

Cisco Unified Communications Manager acting as a DHCP server

Note 

Cisco does not recommend running DHCP server on Cisco Unified Communications Manager.

Unified Communications Manager

DHCP Server

68 / UDP

Cisco Unified Communications Manager acting as a DHCP client

Note 

Cisco does not recommend running DHCP client on Cisco Unified Communications Manager. Configure Cisco Unified Communications Manager with static IP addresses instead.)

Endpoint or Gateway

Unified Communications Manager

69, 6969, then Ephemeral / UDP

Trivial File Transfer Protocol (TFTP) service to phones and gateways

Endpoint or Gateway

Unified Communications Manager

6970 / TCP

Trivial File Transfer Protocol (TFTP) between master and proxy servers.

HTTP service from the TFTP server to phones and gateways.

Unified Communications Manager

NTP Server

123 / UDP

Network Time Protocol (NTP)

SNMP Server

Unified Communications Manager

161 / UDP

SNMP service response (requests from management applications)

CUCM Server SNMP Master Agent application

SNMP trap destination

162 / UDP

SNMP traps

SNMP Server

Unified Communications Manager

199 / TCP

Native SNMP agent listening port for SMUX support

Unified Communications Manager

DHCP Server

546 / UDP

DHCPv6. DHCP port for IPv6.

Unified Communications Manager Serviceability

Location Bandwidth Manager (LBM)

5546 / TCP

Enhanced Location CAC Serviceability

Unified Communications Manager

Location Bandwidth Manager (LBM)

5547 / TCP

Call Admission requests and bandwidth deductions

Unified Communications Manager

Unified Communications Manager

6161 / UDP

Used for communication between Master Agent and Native Agent to process Native agent MIB requests

Unified Communications Manager

Unified Communications Manager

6162 / UDP

Used for communication between Master Agent and Native Agent to forward notifications generated from Native Agent

Centralized TFTP

Alternate TFTP

6970 / TCP

Centralized TFTP File Locator Service

Unified Communications Manager

Unified Communications Manager

7161 / TCP

Used for communication between SNMP Master Agent and subagents

SNMP Server

Unified Communications Manager

7999 / TCP

Cisco Discovery Protocol (CDP) agent communicates with CDP executable

Endpoint

Unified Communications Manager

8443 / TCP

Used for Cisco User Data Services (UDS) requests

Unified Communications Manager

Unified Communications Manager

9050 / TCP

Service CRS requests through the TAPS residing on Cisco Unified Communications Manager

Unified Communications Manager

Unified Communications Manager

61441 / UDP

Cisco Unified Communications Manager applications send out alarms to this port through UDP. Cisco Unified Communications Manager MIB agent listens on this port and generates SNMP traps per Cisco Unified Communications Manager MIB definition.

Unified Communications Manager

Unified Communications Manager

5060, 5061 / TCP

Provide trunk-based SIP services

Unified Communications Manager

Unified Communications Manager

7501

Used by Intercluster Lookup Service (ILS) for certificate based authentication.

Unified Communications Manager

Unified Communications Manager

7502

Used by ILS for password based authentication.

Ports Between Cisco Unified Communications Manager and LDAP Directory

Table 3. Ports Between Cisco Unified Communications Manager and LDAP Directory

From (Sender)

To (Listener)

Destination Port

Purpose

Unified Communications Manager

External Directory

389, 636, 3268, 3269 / TCP

Lightweight Directory Access Protocol (LDAP) query to external directory (Active Directory, Netscape Directory)

External Directory

Unified Communications Manager

Ephemeral

Web Requests From CCMAdmin or CCMUser to Cisco Unified Communications Manager

Table 4. Web Requests From CCMAdmin or CCMUser to Cisco Unified Communications Manager

From (Sender)

To (Listener)

Destination Port

Purpose

Browser

Unified Communications Manager

80, 8080 / TCP

Hypertext Transport Protocol (HTTP)

Browser

Unified Communications Manager

443, 8443 / TCP

Hypertext Transport Protocol over SSL (HTTPS)

Web Requests From Cisco Unified Communications Manager to Phone

Table 5. Web Requests From Cisco Unified Communications Manager to Phone

From (Sender)

To (Listener)

Destination Port

Purpose

Unified Communications Manager

  • QRT

  • RTMT

  • Find and List Phones page

  • Phone Configuration page

Phone

80 / TCP

Hypertext Transport Protocol (HTTP)

Signaling, Media, and Other Communication Between Phones and Cisco Unified Communications Manager

Table 6. Signaling, Media, and Other Communication Between Phones and Cisco Unified Communications Manager

From (Sender)

To (Listener)

Destination Port

Purpose

Phone

Unified Communications Manager (TFTP)

69, then Ephemeral / UDP

Trivial File Transfer Protocol (TFTP) used to download firmware and configuration files

Phone

Unified Communications Manager

2000 / TCP

Skinny Client Control Protocol (SCCP)

Phone

Unified Communications Manager

2443 / TCP

Secure Skinny Client Control Protocol (SCCPS)

Phone

Unified Communications Manager

2445 / TCP

Provide trust verification service to endpoints.

Phone

Unified Communications Manager (CAPF)

3804 / TCP

Certificate Authority Proxy Function (CAPF) listening port for issuing Locally Significant Certificates (LSCs) to IP phones

Phone

Unified Communications Manager

5060 / TCP and UDP

Session Initiation Protocol (SIP) phone

Unified Communications Manager

Phone

Phone

Unified Communications Manager

5061 TCP

Secure Session Initiation Protocol (SIPS) phone

Unified Communications Manager

Phone

Phone

Unified Communications Manager (TFTP)

6970 TCP

HTTP-based download of firmware and configuration files

Phone

Unified Communications Manager

8080 / TCP

Phone URLs for XML applications, authentication, directories, services, etc. You can configure these ports on a per-service basis.

IP VMS

Phone

16384 - 32767 / UDP

Real-Time Protocol (RTP), Secure Real-Time Protocol (SRTP)

Note 

Cisco Unified Communications Manager only uses 24576-32767 although other devices use the full range.

Phone

IP VMS

Signaling, Media, and Other Communication Between Gateways and Cisco Unified Communications Manager

Table 7. Signaling, Media, and Other Communication Between Gateways and Cisco Unified Communications Manager

From (Sender)

To (Listener)

Destination Port

Purpose

Gateway

Unified Communications Manager

47, 50, 51

Generic Routing Encapsulation (GRE), Encapsulating Security Payload (ESP), Authentication Header (AH). These protocols numbers carry encrypted IPSec traffic. They do not constitute a port as indicated in the column heading.

Unified Communications Manager

Gateway

Gateway

Unified Communications Manager

500 / UDP

Internet Key Exchange (IKE) for IP Security protocol (IPSec) establishment

Unified Communications Manager

Gateway

Gateway

Unified Communications Manager (TFTP)

69, then Ephemeral / UDP

Trivial File Transfer Protocol (TFTP)

Unified Communications Manager with Cisco Intercompany Media Engine (CIME) trunk

CIME ASA

1024-65535 / TCP

Port mapping service. Only used in the CIME off-path deployment model.

Gatekeeper

Unified Communications Manager

1719 / UDP

Gatekeeper (H.225) RAS

Gateway

Unified Communications Manager

1720 / TCP

H.225 signaling services for H.323 gateways and Intercluster Trunk (ICT)

Unified Communications Manager

Gateway

Gateway

Unified Communications Manager

Ephemeral / TCP

H.225 signaling services on gatekeeper-controlled trunk

Unified Communications Manager

Gateway

Gateway

Unified Communications Manager

Ephemeral / TCP

H.245 signaling services for establishing voice, video, and data

Note 

The H.245 port used by the remote system depends on the type of gateway.

For IOS gateways, the H.245 port range is from 11000 to 65535.

Unified Communications Manager

Gateway

Gateway

Unified Communications Manager

2000 / TCP

Skinny Client Control Protocol (SCCP)

Gateway

Unified Communications Manager

2001 / TCP

Upgrade port for 6608 gateways with Cisco Unified Communications Manager deployments

Gateway

Unified Communications Manager

2002 / TCP

Upgrade port for 6624 gateways with Cisco Unified Communications Manager deployments

Gateway

Unified Communications Manager

2427 / UDP

Media Gateway Control Protocol (MGCP) gateway control

Gateway

Unified Communications Manager

2428 / TCP

Media Gateway Control Protocol (MGCP) backhaul

--

--

4000 - 4005 / TCP

These ports are used as phantom Real-Time Transport Protocol (RTP) and Real-Time Transport Control Protocol (RTCP) ports for audio, video and data channel when Cisco Unified Communications Manager does not have ports for these media.

Gateway

Unified Communications Manager

5060 / TCP and UDP

Session Initiation Protocol (SIP) gateway and Intercluster Trunk (ICT)

Unified Communications Manager

Gateway

Gateway

Unified Communications Manager

5061 / TCP

Secure Session Initiation Protocol (SIPS) gateway and Intercluster Trunk (ICT)

Unified Communications Manager

Gateway

Gateway

Unified Communications Manager

16384 - 32767 / UDP

Real-Time Protocol (RTP), Secure Real-Time Protocol (SRTP)

Note 

Cisco Unified Communications Manager only uses 24576-32767 although other devices use the full range.

Unified Communications Manager

Gateway

Communication Between Applications and Cisco Unified Communications Manager

Table 8. Communication Between Applications and Cisco Unified Communications Manager

From (Sender)

To (Listener)

Destination Port

Purpose

CTL Client

Unified Communications Manager CTL Provider

2444 / TCP

Certificate Trust List (CTL) provider listening service in Cisco Unified Communications Manager

Cisco Unified Communications App

Unified Communications Manager

2748 / TCP

CTI application server

Cisco Unified Communications App

Unified Communications Manager

2749 / TCP

TLS connection between CTI applications (JTAPI/TSP) and CTIManager

Cisco Unified Communications App

Unified Communications Manager

2789 / TCP

JTAPI application server

Unified Communications Manager Assistant Console

Unified Communications Manager

2912 / TCP

Cisco Unified Communications Manager Assistant server (formerly IPMA)

Unified Communications Manager Attendant Console

Unified Communications Manager

1103 -1129 / TCP

Cisco Unified Communications Manager Attendant Console (AC) JAVA RMI Registry server

Unified Communications Manager Attendant Console

Unified Communications Manager

1101 / TCP

RMI server sends RMI callback messages to clients on these ports.

Unified Communications Manager Attendant Console

Unified Communications Manager

1102 / TCP

Attendant Console (AC) RMI server bind port -- RMI server sends RMI messages on these ports.

Unified Communications Manager Attendant Console

Unified Communications Manager

3223 / UDP

Cisco Unified Communications Manager Attendant Console (AC) server line state port receives ping and registration message from, and sends line states to, the attendant console server.

Unified Communications Manager Attendant Console

Unified Communications Manager

3224 / UDP

Cisco Unified Communications Manager Attendant Console (AC) clients register with the AC server for line and device state information.

Unified Communications ManagerAttendant Console

Unified Communications Manager

4321 / UDP

Cisco Unified Communications Manager Attendant Console (AC) clients register to the AC server for call control.

Unified Communications Manager with SAF/CCD

IOS Router running SAF image

5050 / TCP

Multi-Service IOS Router running EIGRP/SAF Protocol.

Unified Communications Manager

Cisco Intercompany Media Engine (IME) Server

5620 / TCP

Cisco recommends a value of 5620 for this port, but you can change the value by executing the add ime vapserver or set ime vapserver port CLI command on the Cisco IME server.

VAP protocol used to communicate to the Cisco Intercompany Media Engine server.

Cisco Unified Communications App

Unified Communications Manager

8443 / TCP

AXL / SOAP API for programmatic reads from or writes to the Cisco Unified Communications Manager database that third parties such as billing or telephony management applications use.

Communication Between CTL Client and Firewalls

Table 9. Communication Between CTL Client and Firewalls

From (Sender)

To (Listener)

Destination Port

Purpose

CTL Client

TLS Proxy Server

2444 / TCP

Certificate Trust List (CTL) provider listening service in an ASA firewall

Special Ports on HP Servers

Table 10. Special Ports on HP Servers

From (Sender)

To (Listener)

Destination Port

Purpose

Endpoint

HP SIM

2301 / TCP

HTTP port to HP agent

Endpoint

HP SIM

2381 / TCP

HTTPS port to HP agent

Endpoint

Compaq Management Agent

25375, 25376, 25393 / UDP

COMPAQ Management Agent extension (cmaX)

Endpoint

HP SIM

50000 - 50004 / TCP

HTTPS port to HP SIM

Port References

Firewall Application Inspection Guides

ASA Series reference information

http://www.cisco.com/c/en/us/support/security/asa-5500-series-next-generation-firewalls/tsd-products-support-series-home.html

PIX Application Inspection Configuration Guides

http://www.cisco.com/c/en/us/support/security/pix-firewall-software/products-installation-and-configuration-guides-list.html

FWSM 3.1 Application Inspection Configuration Guide

http://www-author.cisco.com/c/en/us/td/docs/security/fwsm/fwsm31/configuration/guide/fwsm_cfg/inspct_f.html

IP Telephony Configuration and Port Utilization Guides

Cisco CRS 4.0 (IP IVR and IPCC Express) Port Utilization Guide

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_installation_and_configuration_guides_list.html

Port Utilization Guide for Cisco ICM/IPCC Enterprise and Hosted Editions

http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_installation_and_configuration_guides_list.html

Cisco Unified Communications Manager Express Security Guide to Best Practices

http://www.cisco.com/en/US/netsol/ns340/ns394/ns165/ns391/networking_solutions_design_guidance09186a00801f8e30.html

Cisco Unity Express Security Guide to Best Practices

http://www.cisco.com/en/US/netsol/ns340/ns394/ns165/ns391/networking_solutions_design_guidance09186a00801f8e31.html#wp41149

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