Important Notes

Pre-Upgrade COP File

You can upgrade to Cisco Prime License Manager Release 10.5(1) from Cisco Prime License Manager Release 10.0(1) or Enterprise License Manager Release 9.x. While upgrading from Cisco Prime License Manager Release 10.0(1) to Cisco Prime License Manager Release 10.5(1) is a direct upgrade, upgrading from pre-10.0(1) requires one or more COP files. Depending on the upgrade path, you may need to download and install one or both of the following COP files from Cisco.com:

  • elm_Elm_v9_1_1_PlmUpgrade.cop.sgn
  • ciscocm.version3-keys.cop.sgn

Note

For information about which COP file you need to apply prior to performing an upgrade, see topics relating to license management in the Compatibility Information for Cisco Unified Communications Manager.

The elm_Elm_v9_1_1_PlmUpgrade.cop.sgn COP file provides the means for a 9.1(1) standalone Enterprise License Manager server installation to upgrade to 10.x or greater standalone Cisco Prime License Manager software.

The ciscocm.version3-keys.cop.sgn COP file has the RSA keys that are required to validate the upgrade. Missing RSA-3 keys will, for example, result in status errors in the Software Installation/Upgrade window.


Note

Validation will fail even if the md5sum value of the ISO is correct.

To find COP files on Cisco.com, navigate to Support > Downloads > Unified Communications > Unified Communications Management > Cisco Prime License Manager > Cisco Prime License Manager 10.5 > Prime License Manager Software Patches.

You can verify that you have the correct COP file installed with the following commands:

admin:show version active

Active Master Version: <8.5.1.10000-26>

Active Version Installed Software Options:

<ciscocm.version3-keys.cop>

admin:

Deployment

In Release 10.0(1) and later, Cisco only supports virtualized deployments of Cisco Prime License Manager, formally known as Enterprise License Manager, on Cisco Unified Computing System servers, or on a Cisco-approved third-party server configuration.

Set Manual MAC

Configure virtualized machines with Manual / Static MAC with the following steps.

Procedure
    Step 1   Using vSphere client, select Edit virtual machine settings.
    Step 2   Select Network adapter 1.
    Step 3   Take note of the MAC address.
    Step 4   Select the manual option for the MAC address.
    Step 5   Set the MAC address as noted earlier, or set another unique MAC address.
    Step 6   Select OK to save the settings.

    Browser Support

    The following browser versions are officially supported by Cisco Prime License Manager:

    Browser Supported Version
    Firefox 17, 18, 19, 20
    Internet Explorer 9, 10
    Chrome 23, 24, 25, 26
    Safari 6.0

    Supported Languages

    Cisco Prime License Manager supports 13 languages:

    • English (default)
    • Japanese (Japan)
    • Chinese (simplified)
    • Chinese (traditional)
    • Korean (Korea)
    • German(Germany)
    • French (France)
    • Italian (Italy)
    • Spanish (Spain)
    • Spanish (Colombia)
    • Portuguese (Brazil)
    • Dutch (Netherlands)
    • Russian (Russia)

    Manual License Fulfillment

    The initial license file fulfillment must be installed and a new license request obtained before requesting subsequent license fulfillment.