If you make any configuration changes for SIP or XMPP federation configuration, you must restart the Cisco XCP Router on the IM and Presence Service. If you restart the Cisco XCP Router, the IM and Presence Service automatically restarts all active XCP services.
Note that you must restart the Cisco XCP Router, not turn off and turn on the Cisco XCP Router. If you turn off the Cisco XCP Router, rather than restart this service, the IM and Presence Service stops all other XCP services. Subsequently when you then turn on the XCP router, the IM and Presence Service does not automatically turn on the other XCP services; you need to manually turn on the other XCP services.
Restart Cisco XCP Router
Log in to the Cisco Unified
Presence Serviceability user interface. Choose
Tools > Control Center
- Network Services.
From the Server drop-down list, choose the server.
the IM and
Presence Services area, click the radio button next to the Cisco XCP Router service.
OK when a message indicates that restarting
may take a while.