Enable Trace to View Configuration Files
You can enable the writing of trace files feature from the Service Control window in Cisco Unified Communications Manager Serviceability.
Trace files provide a means of tracking problems in the functioning of a tool. The system writes trace files for BAT and TAPS to the server on which BAT and TAPS are installed.
The BAT and TAPs trace files display as follows:
<index number> ranges from 1- 250.
In Cisco Unified Communications Manager Serviceability, choose .
Choose the Cisco Unified Communications Manager server, from the Server drop-down list box.
Choose one of the following services from the Configured Services drop-down list box.
To activate the trace feature, click the Trace On check box.
In the Trace Filter Settings, choose the trace level that you want to set from the Debug Trace Level drop-down list box.
Click the desired debug trace level as described in the following table.
Check the check boxes for CiscoBulk Provisioning Service Trace Fields and Device Name Based Trace Monitoring, as needed.
In the Trace Output Settings, enter values for the maximum number of files, maximum number of lines per file, and maximum number of minutes per file, and click Update.
What to do next
After you have configured the information that you want to include in the trace files, you can collect and view trace files using the trace and log central option in the Real-Time Monitoring Tool (RTMT). For more information, refer to CiscoUnified Communications Manager Serviceability System Guide.