Route Partition |
Choose a partition. A partition indicates the route partition to which the directory number belongs.
Note |
The directory number can appear in more than one partition. |
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Calling Search Space (Line) |
Choose the partitions that are searched for numbers that are called from this directory number.
Note |
Changes cause an update of the Pickup Group Names that are listed in the Call Pickup Group field. The setting applies to all devices that are using this directory number. |
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Calling Search Space Forward All |
Choose the calling search space to use when a call is forwarded to the specified destination.
Note |
This setting applies to all devices that are using this directory number. |
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Forward All Destination |
Enter the directory number to which all calls are forwarded.
Note |
This setting applies to any dialable phone number, including an outside destination unless restricted, and to all devices that are using this directory number. |
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Forward All to Voice Mail |
Check this check box to forward all calls to the number that you chose in the voice-messaging profile. Checking this check box makes the values in the Forward All Destination field and Calling Search Space check box not relevant. |
Calling Search Space Forward Busy External |
Choose the calling search space to use when a call from an external number is forwarded to the specified destination.
Note |
This setting applies to all devices that are using this directory number. |
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Park Monitoring Forward No Retrieve Destination External |
When the parkee is an external party, then the call will be forwarded to the specified destination in the parker'’s Park Monitoring Forward No Retrieve Destination External parameter. If the Forward No Retrieve Destination External field value is empty, the parkee will be redirected to the parker’s line. |
Park Monitoring Forward No Retrieve Destination Internal |
When the parkee is an internal party, then the call will be forwarded to the specified destination in the parker’s Park Monitoring Forward No Retrieve Destination Internal parameter. If the Forward No Retrieve Destination Internal is empty, the parkee will be redirected to the parker’s line. |
Park Monitoring Forward No Retrieve Internal Voice Mail |
Check this check box to use settings in the Voice Mail Profile Configuration window. When this check box is checked,
Cisco Unified Communications Manager ignores the settings in the Destination box and Calling Search Space. |
Park Monitoring Forward No Retrieve External Voice Mail |
Check this check box to use settings in the Voice Mail Profile Configuration window. When this check box is checked,
Cisco Unified Communications Manager ignores the settings in the Destination box and Calling Search Space. |
Park Monitoring Forward No Retrieve External CSS |
Choose the calling search space to apply to the directory number. |
Park Monitoring Forward No Retrieve Internal CSS |
Choose the calling search space to apply to the directory number. |
Park Monitoring Reversion Timer |
This parameter determines the number of seconds that
Cisco Unified Communications Manager waits before prompting the user to retrieve a call that the user parked. This timer starts when the user presses the Park softkey on the phone, and a reminder is issued when the timer expires. Default: 60 seconds If you configure a non-zero value, this value overrides the value of this parameter set in the Service Parameters window. However, if you configure a value of 0 here, then the value in the Service Parameters window will be used. |
Log Missed Calls |
This check box allows you to turn this feature on or off. If the check box displays as checked (turned on), which is the default for this setting,
Cisco Unified Communications Manager logs missed calls in the call history for that directory number on the phone. |
Party Entrance Tone |
Choose one of the following options from the drop-down list box:
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Default—Use the value that you configured in the Party Entrance Tone service parameter.
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On—A tone plays on the phone when a basic call changes to a multi-party call; that is, a barge call, cBarge call, ad hoc conference, meet-me conference, or a joined call. In addition, a different tone plays when a party leaves the multi-party call. If the controlling device, that is, the originator of the multi-party call has a built-in bridge, the tone gets played to all parties if you choose On for the controlling device. When the controlling device, for example, the conference controller, is no longer present on the call or if the controlling device cannot play the tone, Cisco Unified Communications Manager does not play the tone even if you choose On.
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Off—A tone does not play on the phone when a basic call changes to a multi-party call.
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Calling Search Space Forward Busy Internal |
Choose the calling search space to use when a call from an internal number is forwarded to the specified destination.
Note |
This setting applies to all devices that are using this directory number. |
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Forward Busy Destination External |
Enter the directory number to which a call that is coming from an external number is forwarded when the line is in use.
Note |
This setting applies to any dialable phone number, including an outside destination unless restricted, and to all devices that are using this directory number. |
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Forward Busy Destination Internal |
Enter the directory number to which a call that is coming from an internal number is forwarded when the line is in use.
Note |
This setting applies to any dialable phone number, including an outside destination unless restricted, and to all devices that are using this directory number. |
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Forward Busy to Voice Mail External |
Check this check box to forward calls from an external number to the number that you chose in the voice-messaging profile when the line is in use. Checking this check box makes the values in the Forward Busy Destination field and Calling Search Space check box not relevant. |
Forward Busy to Voice Mail Internal |
Check this check box to forward calls from an internal number to the number that you chose in the voice-messaging profile when the line is in use. Checking this check box makes the values in the Forward Busy Destination field and Calling Search Space check box not relevant. |
Calling Search Space Forward No Answer External |
Choose the calling search space to use when a call from an external number is forwarded to the specified destination. The setting displays only if it is configured in the system.
Note |
This setting applies to all devices that are using this directory number. |
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Calling Search Space Forward No Answer Internal |
Choose the calling search space to use when a call from an internal number is forwarded to the specified destination. The setting displays only if it is configured in the system.
Note |
This setting applies to all devices that are using this directory number. |
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Forward No Answer Destination External |
Enter the directory number to which a call that is coming from an external number is forwarded when the phone is not answered.
Note |
This setting applies to any dialable phone number, including an outside destination unless restricted, and to all devices that are using this directory number. |
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Forward No Answer Destination Internal |
Enter the directory number to which a call that is coming from an internal number is forwarded when the phone is not answered.
Note |
This setting applies to any dialable phone number, including an outside destination unless restricted, and to all devices that are using this directory number. |
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Forward No Answer to Voice Mail External |
Check this check box to forward unanswered calls from an external number to the number that you chose in the voice-messaging profile. Checking this check box makes the values in the Forward No Answer Destination field and Calling Search Space check box not relevant. |
Forward No Answer to Voice Mail Internal |
Check this check box to forward unanswered calls from an internal number to the number that you chose in the voice-messaging profile. Checking this check box makes the values in the Forward No Answer Destination field and Calling Search Space check box not relevant. |
Calling Search Space Forward No Coverage External |
Choose the calling search space to use when a call from an external number is forwarded to the specified destination. The setting displays only if it is configured in the system.
Note |
This setting applies to all devices that are using this directory number. |
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Calling Search Space Forward No Coverage Internal |
Choose the calling search space to use when a call from an internal number is forwarded to the specified destination. The setting displays only if it is configured in the system.
Note |
This setting applies to all devices that are using this directory number. |
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Forward No Coverage Destination External |
Enter the directory number to which a call that is coming from an external number is forwarded when the phone does not have coverage.
Note |
This setting applies to any dialable phone number, including an outside destination unless restricted, and to all devices that are using this directory number. |
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Forward No Coverage Destination Internal |
Enter the directory number to which a call that is coming from an internal number is forwarded when the phone does not have coverage.
Note |
This setting applies to any dialable phone number, including an outside destination unless restricted, and to all devices that are using this directory number. |
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Forward No Coverage to Voice Mail External |
Check this check box to forward calls from an external number to the number that you chose in the voice-messaging profile when the phone does not have coverage. Checking this check box makes the values in the Forward No Answer Destination field and Calling Search Space check box not relevant. |
Forward No Coverage to Voice Mail Internal |
Check this check box to forward calls from an external number to the number that you chose in the voice-messaging profile when the phone does not have coverage. Checking this check box makes the values in the Forward No Answer Destination field and Calling Search Space check box not relevant. |
Calling Search Space Forward on Failure External/Internal |
(CTI ports only) Choose the calling search space to use when a call from an internal or external call is forwarded to the specified destination. The setting appears only if it is configured in the system.
Note |
This setting applies to all devices that are using this directory number. |
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Forward on Failure Destination External/Internal |
(CTI ports only) Enter the directory number to which a call that is coming from an internal or an external number should be forwarded when a phone or CTI application fails. |
Forward on Failure to Voice Mail External/Internal |
(CTI ports only) Check this check box to forward failed calls from external or internal numbers to the number that you chose in the voice-messaging profile. |
Call Forward No Answer Ring Duration |
Enter the number of seconds (between 1 and 300) to allow the call to ring, before forwarding the call to the destination number that is entered in the Forward No Answer Destination field.
Note |
Leave this field blank to use the value that is set in the
Cisco Unified Communications Manager service parameter, Forward No Answer Timer. |
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User Hold Audio Source |
Choose the music on hold audio source that plays when the user presses the Hold button or softkey to put a call on hold. |
Network Hold Audio Source |
Choose the music on hold audio source that plays when the system places a call on hold such as when user transfers a call or initiates a conference or call park. |
Auto Answer |
Choose this parameter if you want all lines that are updated here to use the auto answer feature. With auto answer,
Cisco Unified Communications Manager automatically answers calls when a headset is in use. A zip tone plays to alert the user that an incoming call connected. |
Voice Mail Profile |
Choose this parameter to make the pilot number the same as the directory number for this line. This choice proves useful if you do not have a voice-messaging server that is configured for this phone. |
Ring Setting When Idle |
Choose the type of ring for an incoming call on a phone. |
Ring Setting when Active |
Choose the type of ring for an incoming call on a phone, which is used when this phone has another active call on a different line. |
Call Pickup Group Name |
Choose a Pickup Group Name to specify the call pickup group, which can answer incoming calls to this directory number by dialing the appropriate pickup group number. |
AAR Group |
Choose the automated alternate routing (AAR) group for this device. The AAR group provides the prefix digits that are used to route calls that are otherwise blocked due to insufficient bandwidth. To prevent rerouting blocked calls, set AAR Group to <None>. |
Target (Destination) |
Enter the number to which MLPP precedence calls should be directed if this directory number receives a precedence call and neither this number nor its call forward destination answers the precedence call. Values can include numeric characters, pound(#), and asterisk (*). |
MLPP Calling Search Space |
From the drop-down list box, choose the calling search space to associate with the alternate party target (destination) number. |
MLPP No Answer Ring Duration |
Enter the number of seconds (between 4 and 30) after which an MLPP precedence call will be directed to the alternate party for this directory number if this directory number and its call forwarding destination have not answered the precedence call. Leave this setting blank to use the value that is set in the
Cisco Unified Communications Manager enterprise parameter, Precedence Alternate Party Timeout. |
External Phone Number Mask |
Enter the phone number (or mask) that is sent for Caller ID information when a call is placed from this line. You can enter a maximum of 30 numbers and "X" characters. The Xs represent the directory number and must appear at the end of the pattern. For example, if you specify a mask of 972813XXXX, an external call from extension 1234 displays a caller ID number of 9728131234. |
Maximum Number of Calls |
You can configure up to 184 calls for a line on a device in a cluster, with the limiting factor being the device. As you configure the number of calls for one line, the calls available for another line decrease. The default specifies 4. If the phone does not allow multiple calls for each line, the default specifies 2. For CTI route points, you can configure up to 10,000 calls for each port. The default specifies 5000 calls. Use this field in conjunction with the Busy Trigger field. |
Busy Trigger |
This setting, which works in conjunction with Maximum Number of Calls and Call Forward Busy, determines the maximum number of calls to be presented at the line. If maximum number of calls is set for 50 and the busy trigger is set to 40, incoming call 41 gets rejected with a busy cause (and will get forwarded if Call Forward Busy is set). If this line is shared, incoming calls do not get rejected unless all the lines are busy. Use this field in conjunction with Maximum Number of Calls for CTI route points. The default specifies 4500 calls. |