Cisco Unified Communications Manager Assistant provides statistical
information in the CDR Analysis and Reporting (CAR) tool and provides a summary
of changes to configurations in a change log. The following sections describe
these reporting tools.
CDR Analysis and Reporting
Cisco Unified Communications Manager Assistant supports call-completion
statistics for managers and assistants and inventory reporting for managers and
assistants. The CDR Analysis and Reporting (CAR) tool supports call-completion
statistics.
Cisco Unified Serviceability supports inventory reporting. See the
Cisco Unified Communications Manager System Guide, the
Cisco Unified Serviceability Administration Guide, and the
Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide for more information.
Unified CM AssistantChangeLog*.txt
The administrator can view a summary of changes that are
made to the Manager or Assistant Configurations. A manager can change defaults
by accessing the Manager Configuration from a URL.
An assistant can change the manager defaults from the
Assistant Console.
 Note |
See the
Cisco Unified Communications Manager Assistant User Guide for information about the
URL and Manager Configuration.
|
When changes are made, the information gets sent to a log
file that is called ipma_changeLogxxx.log. The log file resides on the server
that runs the Cisco IP Manager Assistant service. Use the following command to
obtain the log file:
file get activelog tomcat/logs/ipma/log4j/
The administrator can download this file from the server by
using the Trace Collection Tool in the Cisco Unified
Real Time Monitoring Tool (RTMT). See the
Cisco Unified Real Time Monitoring Tool Administration Guide for more information.
The log file contains the following fields:
- LineNumber - The line in
the log file with information about changes
- TimeStamp - The time that
the configuration changed
- for Manager/Assistant -
Designation of whether the change is for the manager or the assistant
- for Userid - The userid of
the manager or assistant that is being changed
- by Manager/Assistant -
Designation of whether the change was made by the manager or the assistant
- by Userid - The userid of
the manager or assistant who made the change
- Parameter Name - What
changed; for example, divert target number
- Old Value - The value of
the information before the change
- New Value - The value of
the information after the change
Because the information in the log file is comma delimited,
the administrator can open the log file by using a spreadsheet application such
as Microsoft Excel. Use the following procedure to save the log file contents
to the Microsoft Excel application.