In Cisco Unified Communications Manager, you can add end users in two ways:
- Manually create them in the database
- Automatically import them from the corporate LDAP directory
If you use the corporate directory for authentication, LDAP synchronized end users use their LDAP directory passwords; you cannot change these passwords. You can, however, configure and change end user PINs. Additionally, you can configure and change local user passwords.
If your system uses LDAP authentication, you must configure end user
default credentials immediately after installation, or logins will fail. The
system does not support empty (null) credentials.
To check whether LDAP synchronization is enabled, choose
Cisco Unified Communications Manager Administration. If the Enable Synchronizing from LDAP Server
check box is checked, you know that synchronization is enabled.
When LDAP synchronization is enabled, the local users are still active and after performing a synchronization, users that are imported from the LDAP directory are also active.
To configure end user information, choose
Cisco Unified Communications Manager Administration.
You can use the End User, Phone, DN, and LA Configuration
window to add a new user and a new phone at the same time. You can associate a
directory number and line appearance for the new end user by using the same
window. To access the End User, Phone, DN, and LA Configuration window, choose
The End User, Phone, DN, and LA Configuration window only allows
adding a new end user and a new phone. The window does not allow entry of
existing end users or existing phones.
To configure this user for Cisco Unity or
Cisco Unity Connection, you configure the end user in
Cisco Unified Communications Manager Administration; then, configure any additional
settings for the user in Cisco Unity or
Cisco Unity Connection Administration.