The Remote Worker
Emergency Calling feature enables customers to provide reliable emergency
calling support to remote workers by using remote Virtual Private Network (VPN)
connections. Emergency calls from off-premises users are routed to the Public
Safety Answering Point (PSAP), and user-provided location information is
delivered with each call.
To use this feature,
remote workers must confirm or update their location whenever their device
registration is interrupted. A customizable disclaimer notice is first
displayed on the devices that are designated for off-premises (connected
remotely to the customer network), which advises the users to provide correct
location information. After the location information is provided, the
off-premises location that is currently associated with the designated device
is displayed. Users can confirm their current location or select another
previously stored location from their device display; if their location is new,
they are directed to the Cisco Emergency Responder Off-Premises User web page
to create a new location.
this process, the administrator may restrict the device to calling a single
configured destination. This action ensures that the device user has
acknowledged the disclaimer and provided current location information before
the device is enabled for normal use.
parameters specify the calling search space and destination number that are
used to restrict the routing of any call made from a registered off-premises
device where the user chose not to set a location. If these parameters are not
configured, calls are routed normally.
following steps to configure calling search space and destination number. These
parameters are used to restrict the routing of any call made from a registered
off-premises device where the user has not set a location. If you do not
configure these parameters, the calls are routed normally.
You must configure
the application server to enable the E911 Proxy to communicate with the Cisco
Emergency Responder. E911 proxy is used to direct the users to the application
server where they enter the location of the device.