Greetings API
The following URI can be used to view the user template object ID:
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From the above URI, get the call handler object ID:
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The following URI can be used to view the greetings:
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The following URI can be used to view the alternate greeting:
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The following URI can be used to view the busy greeting:
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The following URI can be used to view the error greeting:
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The following URI can be used to view the closed greeting:
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The following URI can be used to view the standard greeting:
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The following URI can be used to view the holiday greeting:
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Updating Fields of Greeting
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Request Body: Enable greeting
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The following is the response from the *PUT* request to enable greeting and the actual response will depend upon the information given by you:
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Request Body: enable with no end date
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The following is the response from the *PUT* request to enable with no end date and the actual response will depend upon the information given by you:
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Request Body: enable until
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The following is the response from the *PUT* request to enable until and the actual response will depend upon the information given by you:
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Request Body: edit caller hears
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The following is the response from the *PUT* request to edit caller hears and the actual response will depend upon the information given by you:
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Request Body: enable ignore caller inputs
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The following is the response from the *PUT* request to enable ignore caller inputs and the actual response will depend upon the information given by you:
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Request Body: enable allow transfers to numbers not associated with users or call handlers
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The following is the response from the *PUT* request to enable allow transfers to numbers not associated with users or call handlers and the actual response will depend upon the information given by you:
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JSON Example
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The following is the response from the above *PUT* request and the actual response will depend upon the information given by you:
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Explanation of Data Fields
Parameter | Data Type | Operations | Comments |
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ObjectId | String(36) | Read Only | Unique identifier of the directory entry. |
CallHandlerObjectId | String(36) | Read Only | The unique identifier of the call handler object to which this greeting rule belongs. |
IgnoreDigits | Boolean | Read/Write | A flag indicating whether Cisco Unity
Connection takes action in response to touchtone keys pressed by callers during
the greeting.
Values can be:
Default Value: false |
PlayWhat | Integer(2) | Read/Write | The source for the greeting when this
greeting is active.
Default Value: 0 Default Values can be:
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RepromptDelay | Integer(2) | Read/Write | The amount of time (in seconds) that Cisco
Unity Connection waits without receiving any input from a caller before Cisco
Unity Connection prompts the caller again.
Default Value:2 Values can be:
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Reprompts | Integer(2) | Read/Write | The number of times to reprompt a caller.
After the number of times indicated here, Cisco Unity Connection performs the
after-greeting action.
Default Value: 0 Values can be:
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TimeExpires | Data Time(8) | Read/Write | The date and time when the greeting rule expires. The greeting rule is considered not expired (enabled), if the value is NULL or a future date. The greeting rule is considered expired (disabled), the value is in the past. |
GreetingType | String(12) | Read Only | The type of greeting, e.g. "Standard," "Off Hours," "Busy," etc. |
AfterGreetingAction | Integer(2) | Read/Write | AfterMessageAction can only accept integer
with value 1, 2, 4, 6, 8
Values can be:
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AfterGreetingActionObjectId | String(36) | Read/Write | The unique identifier of the CallAction object that determines what action Cisco Unity Connection will take on the call after the greeting is played. |
AfterGreetingTargetConverstion | String(64) | Read/Write | The name of the conversation to which the caller is routed. |
AfterGreetingTargetHandlerObjectId | String(36) | Read/Write | The unique identifier of the specific object to send along to the target conversation. |
PlayRecordMessagePrompt | Integer(2) | Read/Write | A flag indicating whether the "Record your
message at the tone…" prompt prior to recording a message.
Values can be:
Default Value: 1 |
EnableTransfer | Boolean | Read/Write | A flag indicating when an extension is
dialed at the greeting and the extension is not available whether to transfer
to another extension.
Default value: 0 Values can be:
Greeting Type
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