Settings for TIMG Firmware Version 5.x

Introduction

This chapter provide the information for TIMG settings when firmware version 5.x is installed on the TIMG units. You must upgrade your TIMG units to the most recent version that is available at http://software.cisco.com/download/navigator.html?mdfid=280082558&i=rm. For instructions on downloading and installing the most recent TIMG firmware, see the chapter for your phone system integration in this guide.

TIMG Settings for a Serial Integration (Firmware Version 5.x)

Procedure

Step 1

On a Windows workstation, sign in to a TIMG unit.

Step 2

On the Configure menu, select IP.

Step 3

On the IP page, enter the following settings for LAN1.

Table 1. IP Page Settings for LAN1

Field

Setting

Client IP Address

Enter the new IP address that you want to use for the TIMG unit.

(This is the IP address that you enter in UTIM when you create the integration.)

Client Subnet Mask

Enter the new subnet mask, if the subnet mask is different from the default IP address.

Default Network Gateway Address

Enter the IP address of the default network gateway router that the TIMG units use.

BOOTP Enabled

If you are using DHCP, select Yes.

If you are not using DHCP, select No.

Step 4

Select Apply Changes.

Step 5

On the Configure menu, select System.

Step 6

On the System page, enter the following settings.

Table 2. System Page Settings for the System and Telephony Groups

Field

Setting

Operating Mode

Select SIP.

PCM Coding

Select uLaw.

Step 7

Determine which serial port on the TIMG unit you use to connect the data link serial cable from the phone system, then enter the following settings in the applicable group.

Table 3. System Page Settings for Serial Port Groups

Field

Setting

Serial Port Baud Rate

Select the setting that is configured on the phone system.

The default setting is 9600.

Serial Port Parity

Select the setting that is configured on the phone system.

The default setting is None.

Serial Port Data Bits

Select the setting that is configured on the phone system.

The default setting is 8.

Serial Port Stop Bits

Select the setting that is configured on the phone system.

The default setting is 1.

Step 8

Select Apply Changes.

Step 9

On the Configure menu, select Gateway.

Step 10

On the Gateway page, select the Gateway Routing tab.

Step 11

On the Gateway Routing tab, Unity Connection without a cluster, skip to Step 12. If Unity Connection has a cluster configured, do the following substeps:

  1. In the Fault Tolerance Enabled field, select Yes.

  2. In the Load Balancing Enabled field, select No.

Step 12

Under VoIP Endpoint ID, enter the following settings.

Table 4. Gateway Routing Tab Settings

Field

Setting

VoIP Endpoint ID:
1

(Unity Connection without a cluster) Enter the server name of the Unity Connection server.

(Unity Connection with a cluster configured) Enter the server name of the subscriber server.

VoIP Endpoint ID:
2

(Unity Connection without a cluster) Enter the server name of the Unity Connection server.

(Unity Connection with a cluster configured) Enter the server name of the publisher server.

Step 13

Select Apply Changes.

Step 14

On the Gateway page, select the Gateway Advanced tab.

Step 15

On the Gateway Advanced tab, enter the following settings.

Table 5. Gateway Advanced Tab Settings

Field

Settings

Advanced Call Routing

Call Connect Mode

Select OnAnswer.

Send DNIS to VoIP Endpoint

Select No.

Destination for Unroutable IP Calls

Leave this field blank.

Destination for Unroutable PBX Calls

Leave this field blank.

Monitor Call Connections

Select No.

Telephony

Minimum Call Party Delay

Enter 500.

Maximum Call Party Delay

Enter 2000.

Dial Digit on Time

Enter 100.

Dial Inter-Digit Time

Enter 100.

Dial Pause Time

Enter 2000.

Turn MWI On FAC

Leave this field blank.

Turn MWI Off FAC

Leave this field blank.

Dial Send Key

Select None.

Outbound Call Connect Timeout

Enter 10000.

Wait for Ringback/Connect on Blind Transfer

Select Yes.

Hunt Group Extension

Enter the pilot number for the Unity Connection voice messaging ports.

Audio

Audio Compression

Select the preferred codec for audio compression:

  • G.711

  • G.729AB

RTP Digit Relay Mode

Select RFC2833.

Signaling Digit Relay Mode

Select Off.

Voice Activity Detection

Select On.

Frame Size

Select the applicable setting:

  • G.711—20

  • G.729AB—10

    Caution 
    Failure to use the correct setting results in recorded messages containing nothing but silence.

Frames Per Packet

Select the applicable setting:

  • G.711—1

  • G.729AB—2

    Caution 
    Failure to use the correct setting results in recorded messages containing nothing but silence.

Quality of Service

Call Control QOS Byte

Enter 104 (equivalent to DSCP AF31).

RTP QOS Byte

Enter 184 (equivalent to DSCP EF).

Traps and Alarms

E-mail Alarms Enabled

Select No.

SNMP Traps Enabled

Select No.

HTTP Server Enabled

Select Yes.

HTTPs Server Enabled

Select No.

Step 16

Select Apply Changes.

Step 17

On the Gateway page, select the Gateway Capabilities tab.

Step 18

Enter the following settings for all ports that are used by voice messaging ports on Unity Connection.

Table 6. Gateway Capabilities Tab Settings

Field

Setting

Telephony Port Capability

Select Both.

Telephony Port Enabled

For ports that are used by voice messaging ports on Unity Connection, select Yes.

For ports that are not used, select No.

Step 19

Select Apply Changes.

Step 20

On the Configure menu, select T1E1.

Step 21

On the T1E1 page, select the T1/E1 Mode tab.

Step 22

On the T1/E1 Mode tab, enter the following settings.

Table 7. T1/E1 Mode Tab Settings

Field

Setting

Line Mode

Select T1.

Signaling Mode

Select CAS.

Interface Mode

Select Terminal.

Step 23

Select Apply Changes.

Step 24

Select the T1-CAS Protocol tab.

Step 25

On the T1-CAS Protocol tab, enter the following settings.

Table 8. T1-CAS Protocol Tab Settings

Field

Setting

T1 CAS Protocol

Enter the setting that matches the phone system programming.

Line Encoding

Enter the setting that matches the phone system programming.

Framing

Enter the setting that matches the phone system programming.

Selects Transmit Pulse Waveform

Enter the setting that matches the phone system programming.

Flash Hook

Enter the setting that matches the phone system programming.

Consult Call Dialtone Drop Code

Enter the setting that matches the phone system programming.

Consult Call Proceeding Drop Code

Enter the setting that matches the phone system programming.

Consult Call Busy Drop Code

Enter the setting that matches the phone system programming.

Consult Call Error Drop Code

Enter the setting that matches the phone system programming.

Consult Call Connected Drop Code

Enter the setting that matches the phone system programming.

Consult Call Disconnected Drop Code

Enter the setting that matches the phone system programming.

MWI confirmation Tone

Select No.

CPID Type

Select TypeII_CPID.

Initial Wait for Inband CPID

Enter 100.

Inband CPID Complete Timeout

Enter 300.

Step 26

Select Apply Changes.

Step 27

On the Configure menu, select Serial Protocol.

Step 28

On the Serial Protocol page, enter the following settings.

Table 9. Serial Protocol Page Settings

Field

Setting

Serial Mode (Master/Slave)

Select the applicable setting:

  • Master—Select this setting when this TIMG unit is connected to the data link serial cable from the phone system. There can be only one master TIMG unit in a phone system integration.

  • Slave—Select this setting when this TIMG unit is not connected to the data link serial cable from the phone system. There can be multiple slave TIMG units in a phone system integration.

Serial Interface Protocol

Select the serial protocol that your phone system uses:

  • SMDI

  • MCI

  • MD-110

MWI Response Timeout

Enter 2000.

IP Address of Serial Server

If the TIMG unit is the master, leave this field blank.

If the TIMG unit is a slave, enter the IP address of the master TIMG unit (the TIMG unit that is connected to the data link serial cable from the phone system).

Serial Cpid Expiration

Enter 5000.

Logical Extension Number

If the TIMG unit is the master, leave this field blank.

If the TIMG unit is a slave, enter the IP address of the master TIMG unit (the TIMG unit that is connected to the data link serial cable from the phone system).

Step 29

Select Apply Changes.

Step 30

On the Configure menu, select SIP.

Step 31

On the SIP page, enter the following settings.

Table 10. SIP Page Settings

Field

Setting

Host and Domain Name

Enter the domain name of the TIMG unit.

Transport Type

Select UDP.

Call as Domain Name

Select No.

SIPS URI Scheme Enabled

Select No.

Invite Expiration

Enter 120.

DNS Server Address

Enter the IP address of the DNS server.

Registration Server Address

Leave this field blank.

Registration Server Port

Enter 5060.

Registration Expiration

Enter 3600.

UDP/TCP Transports Enabled

Select Yes.

TCP/UDP Server Port

Enter 5060.

Primary Proxy Server Address

Leave this field blank.

Primary Proxy Server Port

Not applicable. Leave the default setting.

Backup Proxy Server Address

Not applicable. Leave the default setting.

Backup Proxy Server Port

Not applicable. Leave the default setting.

Proxy Query Interval

Enter 10.

T1 Time

Enter 500.

T2 Time

Enter 4000.

T4 Time

Enter 5000.

Step 32

Select Apply Changes.

Step 33

On the Configure menu, select Tones.

Step 34

On the Tones page, select the Learn tab.

Caution 
Destination addresses cannot be duplicated in the same session. Otherwise, the process for learning tones do not succeed. If you do not have enough available phones to learn all the tones at one time, you can run multiple sessions to learn tones individually by checking or unchecking the applicable Acquire Tone check boxes.
Step 35

On the Tones page, for the Dialtone event, confirm that the Acquire Tone check box is checked and leave the Destination Address field blank.

Step 36

On the Tones page, for the Busy Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.

  1. From a available phone, call a second phone.

  2. Answer the second phone when it rings, and leave both handsets off so that both phones are busy.

  3. From a third phone, dial one of the busy phones.

  4. Confirm that you hear a busy tone.

  5. Hang up the third phone but leave the handsets for the other two phones off.

Step 37

On the Tones page, in the Destination Address field for Busy Tone, enter the extension that you dialed in Step 36c. from the third phone.

Step 38

On the Tones page, for the Error/Reorder Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.

  1. From an available phone, dial an extension that does not exist.

  2. Confirm that you hear the reorder or error tone.

  3. Hang up the phone.

Step 39

On the Tones page, in the Destination Address field for Error/Reorder Tone, enter the extension that you dialed in Step 38a.

Step 40

On the Tones page, for the Ringback Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.

  1. From an available phone, dial an extension that does exist.

  2. Confirm that you hear the ringback tone.

  3. Hang up the phone.

Step 41

On the Tones page, in the Destination Address field for Ringback Tone, enter the extension that you dialed in Step 40a.

Step 42

Select Learn.

Step 43

When the process is complete, check the check box for each newly learned tone and select Apply.

Step 44

Hang up the phones that you used in Step 36.

Step 45

If the TIMG unit is connected to a Nortel SL-100 phone system, do the following substeps to learn the stutter dial tone. Otherwise, continue to Step 46.

  1. On the Tones page, on the Learn tab, for the Dialtone event, confirm that the Acquire Tone check box is checked and enter ! in the Destination Address field.

  2. Uncheck the Acquire Tone check boxes for all other tones.

  3. Select Learn.

  4. When the process is complete, check the check box for each newly learned tone and select Apply.

Step 46

On the Configure menu, select Restart.

Step 47

On the Restart page, select Restart Unit Now.

Step 48

When the TIMG unit has restarted, in the View menu, select Refresh.

Step 49

Repeat Step 1 through Step 48 on all remaining TIMG units.

TIMG Settings for an In-Band Integration (Firmware Version 5.x)

Procedure

Step 1

On a Windows workstation, sign in to a TIMG unit.

Step 2

On the Configure menu, select IP.

Step 3

On the IP page, enter the following settings for LAN1.

Table 11. IP Page Settings for LAN1

Field

Setting

Client IP Address

Enter the new IP address that you want to use for the TIMG unit.

(This is the IP address that you enter in UTIM when you create the integration.)

Client Subnet Mask

Enter the new subnet mask, if the subnet mask is different from the default IP address.

Default Network Gateway Address

Enter the IP address of the default network gateway router that the TIMG units use.

BOOTP Enabled

If you are using DHCP, select Yes.

If you are not using DHCP, select No.

Step 4

Select Apply Changes.

Step 5

On the Configure menu, select System.

Step 6

On the System page, enter the following settings.

Table 12. System Page Settings for the System and Telephony Groups

Field

Setting

Operating Mode

Select SIP.

PCM Coding

Select uLaw.

Step 7

Select Apply Changes.

Step 8

On the Configure menu, select Gateway.

Step 9

On the Gateway page, select the Gateway Routing tab.

Step 10

On the Gateway Routing tab, Unity Connection without a cluster, skip to Step 11. If Unity Connection has a cluster configured, do the following substeps:

  1. In the Fault Tolerance Enabled field, select Yes.

  2. In the Load Balancing Enabled field, select No.

Step 11

Under VoIP Endpoint ID, enter the following settings.

Table 13. Gateway Routing Tab Settings

Field

Setting

VoIP Endpoint ID:
1

(Unity Connection without a cluster) Enter the server name of the Unity Connection server.

(Unity Connection with a cluster configured) Enter the server name of the subscriber server.

VoIP Endpoint ID:
2

(Unity Connection without a cluster) Enter the server name of the Unity Connection server.

(Unity Connection with a cluster configured) Enter the server name of the publisher server.

Step 12

Select Apply Changes.

Step 13

On the Gateway page, select the Gateway Advanced tab.

Step 14

On the Gateway Advanced tab, enter the following settings.

Table 14. Gateway Advanced Tab Settings

Field

Settings

Advanced Call Routing

Call Connect Mode

Select OnAnswer.

Send DNIS to VoIP Endpoint

Select No.

Destination for Unroutable IP Calls

Leave this field blank.

Destination for Unroutable PBX Calls

Leave this field blank.

Monitor Call Connections

Select No.

Telephony

Minimum Call Party Delay

Enter 500.

Maximum Call Party Delay

Enter 2000.

Dial Digit on Time

Enter 100.

Dial Inter-Digit Time

Enter 100.

Dial Pause Time

Enter 2000.

Turn MWI On FAC

Enter the code that the phone system uses to turn MWIs on.

Turn MWI Off FAC

Enter the code that the phone system uses to turn MWIs off.

Dial Send Key

Select None.

Outbound Call Connect Timeout

Enter 10000.

Wait for Ringback/Connect on Blind Transfer

Select Yes.

Hunt Group Extension

Enter the pilot number for the Unity Connection voice messaging ports.

Audio

Audio Compression

Select the preferred codec for audio compression:

  • G.711

  • G.729AB

RTP Digit Relay Mode

Select RFC2833.

Signaling Digit Relay Mode

Select Off.

Voice Activity Detection

Select On.

Frame Size

Select the applicable setting:

  • G.711—20

  • G.729AB—10

    Caution 
    Failure to use the correct setting results in recorded messages containing nothing but silence.

Frames Per Packet

Select the applicable setting:

  • G.711—1

  • G.729AB—2

    Caution 
    Failure to use the correct setting results in recorded messages containing nothing but silence.

Quality of Service

Call Control QOS Byte

Enter 104 (equivalent to DSCP AF31).

RTP QOS Byte

Enter 184 (equivalent to DSCP EF).

Traps and Alarms

E-mail Alarms Enabled

Select No.

SNMP Traps Enabled

Select No.

HTTP Server Enabled

Select Yes.

HTTPs Server Enabled

Select No.

Step 15

Select Apply Changes.

Step 16

On the Gateway page, select the Gateway Capabilities tab.

Step 17

Enter the following settings for all ports that are used by voice messaging ports on Unity Connection.

Table 15. Gateway Capabilities Tab Settings

Field

Setting

Telephony Port Capability

Select Both.

Telephony Port Enabled

For ports that are used by voice messaging ports on Unity Connection, select Yes.

For ports that are not used, select No.

Step 18

Select Apply Changes.

Step 19

On the Configure menu, select T1E1.

Step 20

On the T1E1 page, select the T1/E1 Mode tab.

Step 21

On the T1/E1 Mode tab, enter the following settings.

Table 16. T1/E1 Mode Tab Settings

Field

Setting

Line Mode

Select T1.

Signaling Mode

Select CAS.

Interface Mode

Select Terminal.

Step 22

Select Apply Changes.

Step 23

Select the T1-CAS Protocol tab.

Step 24

On the T1-CAS Protocol tab, enter the following settings.

Table 17. T1-CAS Protocol Tab Settings

Field

Setting

T1 CAS Protocol

Select Loop_Start.

Line Encoding

Select B8ZS.

Framing

Select EFS.

Selects Transmit Pulse Waveform

Select Short_Haul_110ft.

Flash Hook

Enter 550.

Consult Call Dialtone Drop Code

Enter !!.

Consult Call Proceeding Drop Code

Enter !!.

Consult Call Busy Drop Code

Enter !.

Consult Call Error Drop Code

Enter !!.

Consult Call Connected Drop Code

Enter ,,,,.

Consult Call Disconnected Drop Code

Enter !.

MWI confirmation Tone

Select No.

CPID Type

Select TypeII_CPID.

Initial Wait for Inband CPID

Enter 5000.

Inband CPID Complete Timeout

Enter 500.

Step 25

Select Apply Changes.

Step 26

On the Configure menu, select SIP.

Step 27

On the SIP page, enter the following settings.

Table 18. SIP Page Settings

Field

Setting

Host and Domain Name

Enter the domain name of the TIMG unit.

Transport Type

Select UDP.

Call as Domain Name

Select No.

SIPS URI Scheme Enabled

Select No.

Invite Expiration

Enter 120.

DNS Server Address

Enter the IP address of the DNS server.

Registration Server Address

Leave this field blank.

Registration Server Port

Enter 5060.

Registration Expiration

Enter 3600.

UDP/TCP Transports Enabled

Select Yes.

TCP/UDP Server Port

Enter 5060.

Primary Proxy Server Address

Leave this field blank.

Primary Proxy Server Port

Not applicable. Leave the default setting.

Backup Proxy Server Address

Not applicable. Leave the default setting.

Backup Proxy Server Port

Not applicable. Leave the default setting.

Proxy Query Interval

Enter 10.

T1 Time

Enter 500.

T2 Time

Enter 4000.

T4 Time

Enter 5000.

Step 28

Select Apply Changes.

Step 29

On the Configure menu, select Tones.

Step 30

On the Tones page, select the Learn tab.

Caution 
Destination addresses cannot be duplicated in the same session. Otherwise, the process for learning tones do not succeed. If you do not have enough available phones to learn all the tones at one time, you can run multiple sessions to learn tones individually by checking or unchecking the applicable Acquire Tone check boxes.
Step 31

On the Tones page, for the Dialtone event, confirm that the Acquire Tone check box is checked and leave the Destination Address field blank.

Step 32

On the Tones page, for the Busy Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.

  1. From a available phone, call a second phone.

  2. Answer the second phone when it rings, and leave both handsets off so that both phones are busy.

  3. From a third phone, dial one of the busy phones.

  4. Confirm that you hear a busy tone.

  5. Hang up the third phone but leave the handsets for the other two phones off.

Step 33

On the Tones page, in the Destination Address field for Busy Tone, enter the extension that you dialed in Step 32c. from the third phone.

Step 34

On the Tones page, for the Error/Reorder Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.

  1. From an available phone, dial an extension that does not exist.

  2. Confirm that you hear the reorder or error tone.

  3. Hang up the phone.

Step 35

On the Tones page, in the Destination Address field for Error/Reorder Tone, enter the extension that you dialed in Step 34a.

Step 36

On the Tones page, for the Ringback Tone event, confirm that the Acquire Tone check box is checked and do the following substeps to verify that the tone is correct.

  1. From an available phone, dial an extension that does exist.

  2. Confirm that you hear the ringback tone.

  3. Hang up the phone.

Step 37

On the Tones page, in the Destination Address field for Ringback Tone, enter the extension that you dialed in Step 36a.

Step 38

Select Learn.

Step 39

When the process is complete, check the check box for each newly learned tone and select Apply.

Step 40

Hang up the phones that you used in Step 32.

Step 41

On the Configure menu, select Import/Export.

Step 42

On the Import/Export page, under Export Settings, select Export Settings.

Step 43

In the File Download dialog box, select Save.

Step 44

In the Save As dialog box, browse to the Windows workstation that has access to the TIMG units, browse to a directory where you want to save the file, and select Save.

Step 45

In the Download Complete dialog box, select Open. Notepad opens the file Config.ini that you saved.

Step 46

Locate the line with the following parameter: 


telautoanswer
Step 47

Confirm that the value of the parameter is no so that the line reads as follows: 


telautoanswer = no
Step 48

Locate the line with the following parameter: 


telFacCDropProc
Step 49

Confirm that the value of the parameter is !! so that the line reads as follows: 


telFacCDropProc = !!
Caution 
The telFacCDropProc parameter must be set to !!. If the telFacCDropProc parameter is set to 1, supervised transfers fail, and the caller hear the called party standard greeting two times.
Step 50

Save the file, and exit Notepad.

Step 51

On the Configure menu of the TIMG unit, select Import/Export.

Step 52

On the Import/Export page, under Import Settings, select Browse.

Step 53

In the Choose File dialog box, browse to the file Config.ini that you saved.

Step 54

Select Config.ini, and select Open.

Step 55

On the Import/Export page, select Import Settings.

Step 56

When prompted to restart the TIMG unit, select OK.

Step 57

When the TIMG unit has restarted, in the View menu, select Refresh.

Step 58

Repeat Step 1 through Step 57 on all remaining TIMG units.