||In Cisco Unity Connection Administration, expand
Telephony Integrations and select
The maximum number of voice messaging ports that can be added in
Unity Connection depends on the OVA template of the virtual machine.
||On the Search Ports page, under Port Search Results, select
||On the New Port page, enter the applicable settings and select
Make sure that there are an appropriate number of ports set to
answer calls and an appropriate number of ports set to dial out. Otherwise, the
integration does not function correctly. For details, see to the "Planning
the Voice Messaging Ports" chapter.
||If you are not using Cisco Unified CM authentication and
encryption, skip to
If you are using Cisco Unified CM authentication and encryption,
in Cisco Unity Connection Administration, expand
Telephony Integrations > Security, and then select
Confirm that you have set up the TFTP server on the Edit Servers
page for the port group to which voice messaging ports belong. Otherwise, the
integration does not function correctly with Cisco Unified CM authentication
||On the View Root Certificate page,
Right-select to Save the Certificate as a File link,
Save Target As.
||In the Save As dialog box, browse to the location where you want
to save the Unity Connection root certificate as a file.
||For Cisco Unified CM 5.x and later, in the File Name field,
confirm that the extension is .pem (rather than .htm), and select
||In the Download Complete dialog box, select
||Upload the Unity Connection root certificate to all Cisco
Unified CM servers in this Cisco Unified CM phone system integration by doing
the following substeps.
||The Unity Connection system clock must be
synchronized with the Cisco Unified CM system clock for Cisco Unified CM
authentication to function immediately. Otherwise, Cisco Unified CM does not
let the Cisco Unity Connection voice messaging ports register until the Cisco
Unified CM system clock has passed the time stamp in the Unity Connection
- On the Cisco Unified CM server, sign in to Cisco Unified
Operating System Administration.
- In Cisco Unified Operating System Administration, on the
Security menu, select
- On the Certificate List page, select
- On the Upload Certificate page, in the Certificate Name
drop-down box, select
- In the Root Certificate field, enter
Cisco Unity Connection Root Certificate.
- To the right of the Upload File field, select
- In the Choose File dialog box, browse to the Cisco Unity
Connection root certificate that you saved in
- Follow the on-screen instructions.
9h. on all remaining Cisco Unified CM servers in the Cisco Unified CM
- In Cisco Unity Connection Administration, in the Related Links
drop-down list, select
Check Telephony Configuration and select
Go to confirm the Unity Connection to the Cisco Unified CM
If the test is not successful, the Task Results list displays
one or more messages with troubleshooting steps. After correcting the problems,
test the Unity Connection again.
- In the Task Results window, select
||Sign out of Cisco Unity Connection Administration.