Webex App VDI deployment task flow
These steps walk you through how to deploy the Webex App in your VDI environment. The steps include what you need to do on the hosted virtual desktop (HVD) environment and what users need to do on their thin clients.
Before you begin
Prepare your environment for Webex App for VDI
![]() Important |
If you want your Webex App VDI users to have access to calling features in your organization, you must use the directions in the "Prepare your environment chapter "to deploy a call service (Unified CM, Webex Calling, or BroadWorks) before you deploy VDI. |
Procedure
Command or Action | Purpose | |
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Step 1 |
Configure one of the following types of Hosted Virtual Desktop: |
To prepare for your users wanting to access the Webex App remotely from thin client devices, set up the Webex App on the centralized hosted virtual desktop (HVD) environment. |
Step 2 |
In Control Hub, you can use an organization-level setting to either enable or disable VDI optimization and detection for your Webex App users. By default, the setting is enabled. |
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Step 3 |
Install the Webex App VDI plugin on thin client machines for the following platforms: |
After Webex App is installed on your central HVD environment, you next get your users to install a Webex App VDI plugin on their thin client devices. Thin clients are typically lightweight or repurposed computers that users use to establish a remote connection with a centralized HVD server where Webex App is hosted. The thin client plugins for supported platforms are available at https://www.webex.com/downloads/teams-vdi.html. |
Step 4 |
(Optional) Install Webex Meetings VDI plugin on thin client systems |
(Optional)
For full featured meetings with the Webex App, you or your users must install two separate VDI plugins on a thin client. In addition to the Webex App VDI plugin already installed in the previous step, you must also install the Webex Meetings VDI plugin on the same machine. (You only need to install the Webex App on the HVD.) |