INFO

Failed to get the fully qualified host name. DNS might not be enabled. Putting Ipaddress in Cluster database.

ERROR

CER Server Memory Usage is HIGH - above threshold value of 80%

ERROR

Database replication BROKEN.

ERROR

Number of <NUM> limit exceeded. Fetching only a maximum of *** <NUM> *** entries

ERROR

Failed to add this CER group to CER cluster.

WARNING

Cisco ER cluster functionality will not work till this problem is fixed.

1. Check if "CERCluster password" is same as in Cisco ER ClusterDB.

2. Check if Cisco Tomcat and Database services are running on Cisco ER ClusterDB.

3. Check if Cisco ER ClusterDB Hostname is correct and accessible.

For more details see EventViewer on ER Server.<Error reason>.

ERROR

Failed to initialize LDAP. <Error Message>

WARNING

Emergency call from<CALLING ADDRESS>has been routed to default ERL because calling party modification failed.

Please make sure that the check box "Enable Calling Party Number Modification" is checked on the Call Manager user page for the CER user. PSAP callbacks MAY NOT work correctly. The CER service will need to be restarted once the flag is checked on the Call Manager User page.

WARNING

Emergency call from<calling address>could not be routed using the following Routepatterns.

<LIST OF RP's>

Call Routed to <RP/NUMBER>

Please check the availability of the above routes.

Also, check for the following error conditions.

1. If FAC and/or CMC are configured on the route patterns used for CER, please disable them.

2. If the "Calling Party Number Modification" flag on the CER user page in the call manager is not enabled, please enable it.

ERROR

Failed to load class <CLASS NAME>.

ERROR

CCMString is empty can't load telephony classes.

WARNING

Got OutOfService event from provider: <PROVIDER_NAME>.

INFO

Got InService event from provider: <PROVIDER_NAME>.

WARNING

Logged out of the duplicate provider - <CTI_Manager> from CER. Specify the CTI Ports (if any) of this provider, in a different CCM node.

WARNING

Cannot register media terminal for port: <PORT_NUMBER>.

WARNING

CTI Port: <PORT_NUMBER> is in OUTOFSERVICE, trying after 10 seconds.

ERROR

Media channel creation failed: <ERROR>.

WARNING

Failed to create media channel for: <PORT_NUMBER>.

ERROR

Failed to initiate call to security: <NUMBER> <ERROR>.

<ERROR> corresponds to:

• PrivilegeViolationException

• InvalidPartyException

• MethodNotSupportedException

• InvalidArgumentException

• InvalidStateException

• E911CallRouterException

• <Other Exceptions (if any)>

ERROR

Failed to register route point: <ROUTE_PATTERN> with Provider: <PROVIDER_NAME>.

ERROR

RouteAddress: <ADDRESS> is in OUTOFSERVICE.

WARNING

<ADDRESS> Route Point received IN_SERVICE event from Provider <NAME>.

WARNING

<ADDRESS> Route Point received OUT_OF_SERVICE event from Provider <NAME>.

ERROR

<msg>Address = <CALLING ADDRESS> ; Terminal = <CALLING TERMINAL> because, routeEndEvent returned :<CAUSE>

<msg> corresponds to

Call failed to reach PSAP for : /PSAP Callback failed for :

<CAUSE> corresponds to

CAUSE_ INVALID_DESTINATION/CAUSE_ROUTING_TIMER_EXPIRED/CAUSE_ PARAMETER_NOT_ SUPPORTED/CAUSE_STATE_INCOMPATIBLE/CAUSE_UNSPECIFIED_ ERROR

ERROR

<msg>Address = <CALLING ADDRESS> ; Terminal = <CALLING TERMINAL> because, routeEndEvent returned : CAUSE_CTIERR_FAC_CMC_REASON_CMC_NEEDED. Please Uncheck the Requirement of FAC/CMC codes on the Route points used by the Cisco Emergency Responder.

WARNING

Call from <CALLER ID> could not be routed to the Offpremise ERL : <ERL NAME>.

Possible reasons: The phone-location association has not yet happened or has met with errors.

Device Name: <DEVICE NAME>

Caller ID: <CALLER ID>

WARNING

Failed to get the JTAPI Provider for: <NAME_STRING> trying infinitely.

WARNING

Not registering the provider: <PROVIDER_NAME> as is already registered/in the same CCM Cluster as that of:<element>.

WARNING

JTAPI logs are not enabled as the logs path is empty in E911Bootstrap properties.

ERROR

Failed to get the JTAPI Provider for: <IP Address/Host Name> after <NUMBER> attempts.

WARNING

Currently, no CTI Ports are available to place the call for <CallingAddress>. Phone notification will be retried in the next 60 seconds.

WARNING

Device <ipaddress> is SNMP unreachable. Please check SNMP settings in CER and also on this CCM. Please confirm proper access privilege ( READ_ONLY ) set on this box for SNMP service. Also, verify n/w connectivity.

WARNING

During discovery some devices are unreachable.

List of Unreachable Switches <List>.

WARNING

WARNING During discovery some devices are unreachable.

List of Unreachable CCMs <List>.

WARNING

CERServer could not communicate with CERPhoneTrackingEngine.

WARNING

CERServer could not communicate with CERPhoneTrackingEngine.

INFO

Device <IP Address> is SNMP unreachable. Please check SNMP settings in CER and also on this CCM. Please confirm proper access privilege ( READ_ONLY ) set on this box for SNMP service. Also, verify n/w connectivity.

INFO

Error in resolving HostName -> IPAddress through DNS, ignoring the seed from DE <IP Address>.

INFO

IP Address mismatch detected,OLD_IP <IP Address> NEW_IP <IP Address> SEED <IP Address> for any changed configuration, deletion and re addition of seed device is recommended.

INFO

Device <IP Address> is not a valid switch.

INFO

Device <IP Address> is SNMP Un-reachable.

INFO

Device <IP Address> is not supported.

INFO

This Device <IP Address> is identified for a different device family than earlier discovered, ignored for this discovery cycle.

INFO

Failed to retrieve SysOid of a device <IP Address> Please check if device is SNMP reachable.

INFO

This device is not supported <seed>.

INFO

This Device <IPADDRESS> is earlier discovered with different device family for changed device config (ipAddress, deviceFamily, dnsName ). Delete and re-add the device is must; also you need to re-enter SNMP community string if changed from earlier one.

INFO

The device <IP Address> is not a valid switch...please confirm.

INFO

This device not a valid CCM to discover <IP Address>.

INFO

Error in resolving HostName -> IPAddress, ignoring the seed for discovery <IP Address>.

INFO

IP Address mismatch detected,OLD_IP <IP Address> NEW_IP <IP Address> SEED <IP Address> for any changed configuration, deletion and re addition of seed device is recommended.

During discovery some devices are unreachable List of Unreachable Switches<SWITCH LIST> Cisco CallManager(s)<CCM LIST>.

Device <IPADDRESS> is SNMP unreachable. Please check SNMP settings in CER and also on device. IF this is a CCM box then please confirm proper access privilege ( READ_ONLY ) set on this box for SNMP service. Also, verify n/w connectivity.

INFO

Device <IP Address> is not a valid CCM.

INFO

Active Cisco Emergency Responder set to : <Server Details>.

INFO

Connection established with Cisco Emergency Responder: <PEER>

WARNING

Disconnected from Cisco ER: <PEER>.

ERROR

Cisco ER Couldn't open socket at port <NUMBER>, Exiting.

WARNING

Failed to open connection with Cisco Emergency Responder: <_remoteAddress>/<_remotePort>

INFO

Cisco ER Exiting: Graceful shutdown.

ERROR

Problem in initializing SERVER (Server Group). Cannot continue... <EXCEPTION>.

ERROR

Problem in initializing Database (E911ServerGroupParameters). Retried... <COUNT> times.

ERROR

Problem in initializing SERVER (Server). Cannot continue... <EXCEPTION>.

ERROR

Problem in initializing Database (Server). Cannot continue... <EXCEPTION>.

ERROR

Problem in initializing Database (CERServers). Retried... <COUNT> times.

ERROR

Problem in initializing SERVER (License). Cannot continue... <EXCEPTION>.

ERROR

Problem in initializing SERVER (Zone). Cannot continue... <EXCEPTION>.

ERROR

Problem in initializing SERVER (DiscoveryEngine). Cannot continue... <EXCEPTION>.

ERROR

Problem in initializing SERVER (CERIPSubnetManager). Cannot continue... <EXCEPTION>.

ERROR

Problem in initializing SERVER (CERVHMPhoneManager). Cannot continue... <EXCEPTION>.

ERROR

Problem in initializing SERVER (CCM Cluster - No Call Manager seeds configured). Cannot continue... <EXCEPTION>.

ERROR

Problem in initializing SERVER (Seed Switch). Cannot continue... <EXCEPTION>.

ERROR

Problem in initializing SERVER (Discrepant entry). Cannot continue... <EXCEPTION>.

ERROR

Problem in initializing SERVER (Security Contact). Cannot continue... <EXCEPTION>.

ERROR

Problem in refreshing LDAP (Server Group). Cannot continue... <EXCEPTION>.

ERROR

Problem in refreshing LDAP (Zone). Cannot continue... <EXCEPTION>.

ERROR

Problem in refreshing LDAP (Server). Cannot continue... <EXCEPTION>.

ERROR

Problem in refreshing LDAP (Seed Switch). Cannot continue...<EXCEPTION>.

ERROR

Problem in refreshing LDAP (CCM Cluster). Cannot continue... <EXCEPTION>.

ERROR

Problem in refreshing LDAP (Discrepant entry). Cannot continue... <EXCEPTION>.

ERROR

Problem in refreshing LDAP (Security Contact). Cannot continue... <EXCEPTION>.

ERROR

Problem in refreshing LDAP (Security Contact). Cannot continue...<EXCEPTION>.

ERROR

Problem in refreshing zone port tree (Switchport to zone map). Cannot continue... <EXCEPTION>.

ERROR

LicenseManager: End Of 60 Day Evaluation Period. CER Will not work. Please upload a valid License file.

WARNING

Warning!!! You have insufficient number of user licenses. Total phones tracked by the group of CER instances added to the Smart Software Manager exceed the user licenses available.

WARNING

IntraCluster Communication failed to ServerGroup with servers Master:<SERVER DETAILS> StandBy: <SERVER DETAILS>.

WARNING

Backup Cisco ER <hostname> has taken control as Active Cisco ER.

Transition time: <timestamp>.

WARNING

Master Cisco ER <hostname> has taken control as Active Cisco ER.

Transition Time: <timestamp>.

WARNING

Emergency call DetailsCaller Extension:<Extn>Call Time :<TimeStamp>

WARNING

Emergency call DetailsCaller Extension:<Extn>Zone/ERL :<zone>LOCATION :<Location>Call Time :<Timestamp>

WARNING

Unified Communication Manager : <IP address> configured for tracking in Cisco Emergency Responder doesn't have Phones registered to it or unable to send Phone details to CER. Please check on Unified Communication Manager.