Off-Premise Support for IP Phones Overview
The Cisco Emergency Responder Off-Premises User page allows you to verify the status of your phone and the directory number assigned to that phone. A phone can be:
The phone is on the corporate network. Your administrator specifies a location that you cannot change.
The phone is outside of the corporate network. You must enter your address in the location page and associate a location to the phone.
The phone is registered and assigned an Emergency Response Location (ERL), but a location is not associated to the phone. Contact your administrator for more information.
- Not Discovered
The phone is not registered or Emergency Responder cannot discover the phone location, and the phone is not assigned an ERL. Contact your administrator for more information.
Complete the following tasks if you want to associate a location to an off-premises phone:
On the Configured Locations page, enter and validate your location.
On the Location Associations page, associate your location to your directory number.
After you associate a directory number to your address, you can make emergency calls from that phone and you can receive emergency services at that location.
You may be required to confirm or update your off-premises location. If this is the case, your phone displays your current off-premises location and you can select another off-premises location that is set up on the Cisco Emergency Responder Off-Premises User page. You must keep your off-premises location up to date to place emergency calls and receive emergency services at your off-premises location.
If you dismiss the display before confirming or updating your off-premises location, you can recover the display by selecting Running Applications from the Services menu or by resetting the phone.