Cisco MXE 3500, v3.5.1 release is primarily for operating system migration. It also includes bug fixes and patches.
Note As like v3.5, Speech-to-Text feature default integration is not supported in this release.
You must use one of following web browsers to access the Cisco MXE 3500 Web UI:
Firefox 28 or later (Verified up to version 45).
Internet Explorer 9, 10 and 11.
Note For Internet Explorer 10 and 11, enable the compatibility view mode using following steps: i) Open IE. ii) Press Alt key to open the IE menu bar. iii) Click the Tools menu. iv) Click on Compatibility View settings. v) Check the check box Display all the websites in Compatibility View.
Supported Software Upgrade on Cisco MXE 3500 V3
Only Cisco MXE 3500 v3.5 users can upgrade their systems to v3.5.1. For v3.5 supported software migration path please refer 3.5 release notes:
RM Upgrade bundle MD5 file.(MD5.txt, required at mxeui)
Upgrade bundle for RN (upgrade-rn-3.5.1.zip)
Upgrading MXE3500 v3.5 system using the above upgrade bundle package is similar to upgrade the 3.3.0 to 3.3.1 and 3.3.1 to 3.3.2 (using Mxeui upgrade link). Please refer 3.3.2 release notes to understand the Upgrade procedures in details.
For RN upgrade bundle, the procedure will be same but the contents are:
Note The upgrade.sh should be executed in RN NCOS shell and upgrade.bat in RN Windows after accessing it using RDC.
Note It is recommended to reboot the appliance after upgrade to allow some security vulnerability patches (like openssl) to be successfully applied.
Cisco MXE 3500, v3.5 on the Cisco MXE 3500 V3 appliance is compatible with these Capture-Transform-Share product releases:
Cisco Show and Share
Release 5.2.1 and later
Cisco TelePresence Content Server (TCS)
Release 5.2 and later
Obtain and Install the Release v3.5.1 License
Existing users of MXE3500 v3.5 need not to reinstall any separate license after upgrading to v3.5.1.
New License can be generated as like it was for v3.3.x and v3.5. Please refer Install License section of 3.3.2 & 3.5 release notes for further information.
If you already have a Graphics license, an upgrade license is not required to use bumpers, trailers, and watermarks. If you do not have a Graphics license, obtain and install a Graphics license to use bumpers, trailers, and watermarks. Follow the steps detailed in the “Deploying License Features,” section of the Administration Guide for Cisco Media Experience Engine 3500, v3.3 on Cisco.com to obtain and install a license.
Before You Begin
You must have the following to obtain a license:
The Cisco MXE 3500 License Host ID.
Note For clustered deployments, use the same License Host ID for registering the RM and each RN in your installation.
Note Existing Customers can not use the STT feature further even if 3.5 license file is having STT PID.
To view the License Host ID,
1. Login to the Cisco MXE 3500 web UI.
2. Under the Tools tab, click Upload License.
Figure 1 License Host ID String
The following sections provides troubleshooting tips and contact information.
License Files and Registration
If you experience problems with the license registration websites or if you have additional questions, for a prompt response, please open a Service Request using the TAC Service Request Tool at:
Please have your valid Cisco ID and password, and the license host ID available. To view the license host ID, login to the Cisco MXE 3500 Web UI. Under the Tools tab, click Upload License. See Figure 1.
Alternatively, you may also call one of these numbers:
You should review this section before you begin working with the Cisco MXE 3500. These are known limitations that will not be fixed, and there is not always a workaround. Some features might not work as documented, and some features could be affected by recent changes to the hardware or software.
Jobs fail permanently during/after Cisco MXE 3500 restart. Jobs do not auto start.
The workaround is after the MXE 3500 has been restarted, navigate to the Job status page and manually restart the job using the ‘Reschedule’ option. Please note that the jobs would be available for restart only up to one hour after the system has been restarted. This caveat does not apply to Live jobs. (CSCtr50466).
In the Cisco TCS integration with Cisco MXE 3500 with sharing in Cisco Show and Share, a “500 Internal Server error” occurs when a 1+ GB file is uploaded to Cisco Show and Share.
The workaround is to change the bit rate of the profile used by TCS reduced to limit the size. Please note reducing the bit rate in the profile would reduce the quality of the transcoded file. This caveat is specific to Cisco Show and Share version 5.2.3. (CSCts64703)
Unable to send UDP multicast MPEG2TS stream from VLC to Cisco MXE 3500.
There is no workaround. (CSCtq65543).
It is recommended to use only 2 HD Live jobs for wmv encoders instead of 3, based on CPU performance. (CSCur06620).
Nuance dragon SDK is not a part of this release. STT encoding feature will not work (CDET: CSCur22987).
Webex ARF files with VOIP audio track fails to transcode. (CSCtx92616) Customers can use “Network recording Player” on their workstation to convert ARF file into WMV and then transcode in mxe. (The process is documented and attached with CDET).
Flash8 transcoding fails on RN with 3 HD jobs (under heavy load). (CSCts47094).
Patches Applicable on 3.5.1
This Section includes information. on following security venerability patches which are applicable on 3.5.1:
1. ESXi 5.5 Vulnerability Fix (CDET: CSCus77133).
Note NTP patches are available on CCO, attached with CDET.
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