Cisco MXE 3500, v3.5 release is primarily for operating system migration. It also includes bug fixes and patches.
Note Speech-to-Text feature default integration is not supported in this release.
You must use one of following web browsers to access the Cisco MXE 3500 Web UI:
Firefox 28 or later (Verified up to version 39).
Internet Explorer 9, 10 and 11.
Note For Internet Explorer 10 and 11, enable the compatibility view mode using following steps: i) Open IE. ii) Press Alt key to open the IE menu bar. iii) Click the Tools menu. iv) Click on Compatibility View settings. v) Check the check box Display all the websites in Compatibility View.
Supported Software Migration on Cisco MXE 3500 V3
In addition to new installations of Cisco MXE 3500, v3.5, Cisco MXE 3500 V3 supports the following software migration paths:
Note MXE3500 v3.5 USB media kit will be shipped along with a COA label which will be having Windows 2012 Product key information, that is required for Windows Activation.
Note Cisco MXE 3500, v3.5 installation is not supported on M1 because of its RAID configuration.
Cisco MXE 3500, v3.5 on the Cisco MXE 3500 V3 appliance is compatible with these Capture-Transform-Share product releases:
Cisco Show and Share
Release 5.2.1 and later
Cisco TelePresence Content Server (TCS)
Release 5.2 and later
Obtain and Install the Release v3.5 Migration License
Existing users of MXE3500 can use the License Re-host feature to generate a new license file for MXE3500 v3.5 using Licensing UI (Obtain the License File section.
New License can be generated without Re-host, which is similar to Old process as described in MXE3500 v3.3.2 Release notes. The PID selection for RM, RN and other features remain the same as like in 3.3.2.
Maintenance Release v3.5
New license file will be required for 3.5 based on new License Host ID.
Existing Customers, need to provide old (3.3.x) License host ID and also the 3.5 license host ID upon migration.New Customers need to provide the same licensing process as like 3.3.x.
If you already have a Graphics license, an upgrade license is not required to use bumpers, trailers, and watermarks. If you do not have a Graphics license, obtain and install a Graphics license to use bumpers, trailers, and watermarks. Follow the steps detailed in the “Deploying License Features,” section of the Administration Guide for Cisco Media Experience Engine 3500, v3.3 on Cisco.com to obtain and install a license.
Before You Begin
You must have the following to obtain a license:
The Cisco MXE 3500 License Host ID.
Note For clustered deployments, use the same License Host ID for registering the RM and each RN in your installation.
Note Existing Customers can not use the STT feature further even if 3.5 license file is having STT PID.
To view the License Host ID,
1. Login to the Cisco MXE 3500 web UI.
2. Under the Tools tab, click Upload License.
Figure 1 License Host ID String
Obtain the License File
Follow these steps to order and obtain the license file:
Please have your valid Cisco ID and password, and the license host ID available. To view the license host ID, login to the Cisco MXE 3500 Web UI. Under the Tools tab, click Upload License. See Figure 1.
Alternatively, you may also call one of these numbers:
The Cisco MXE 3500 Windows OS requires QuickTime 7.7.4 or later for best results when transcoding MP4 files within the Capture Transform Share environment.
In a clustered deployment, use either the IP address or the FQDN instead of the local host in the host settings and the system settings on the Resource Manager appliance. Do not use a combination of the IP address and the domain name.
Limitations and Restrictions
You should review this section before you begin working with the Cisco MXE 3500. These are known limitations that will not be fixed, and there is not always a workaround. Some features might not work as documented, and some features could be affected by recent changes to the hardware or software.
Jobs fail permanently during/after Cisco MXE 3500 restart. Jobs do not auto start.
The workaround is after the MXE 3500 has been restarted, navigate to the Job status page and manually restart the job using the ‘Reschedule’ option. Please note that the jobs would be available for restart only up to one hour after the system has been restarted. This caveat does not apply to Live jobs. (CSCtr50466).
In the Cisco TCS integration with Cisco MXE 3500 with sharing in Cisco Show and Share, a “500 Internal Server error” occurs when a 1+ GB file is uploaded to Cisco Show and Share.
The workaround is to change the bit rate of the profile used by TCS reduced to limit the size. Please note reducing the bit rate in the profile would reduce the quality of the transcoded file. This caveat is specific to Cisco Show and Share version 5.2.3. (CSCts64703)
Unable to send UDP multicast MPEG2TS stream from VLC to Cisco MXE 3500.
There is no workaround. (CSCtq65543).
It is recommended to use only 2 HD Live jobs for wmv encoders instead of 3, based on CPU performance. (CSCur06620).
Nuance dragon SDK is not a part of this release. STT encoding feature will not work (CDET: CSCur22987).
MXE3500, v 3.5 is not supported on M1 hardware.
Patches Applicable on 3.5
This Section includes info. on following security venerability patches which are applicable on 3.5:
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