This section describes administrative settings, such as configuring lock levels and exporting settings files.
| Step 1 |
From the Main Menu of the D9800 front panel, choose . |
| Step 2 |
Choose IP Address, Mask, and Gateway menus and use the number keys to enter the IP network information. |
| Step 3 |
Press APPLY. |
You can define up to 10 usernames/passwords for login use via the web GUI.
When a user tries to log in, the user is required to provide a username and a password. The user is granted access only if this username/password pair exists in the authentication table.
The factory preset "admin" account has Admin privileges and is allowed to add new users, delete users, change usernames, and modify its own passwords. Users with non-Admin privileges (for example, User and Guest) are only allowed to modify their own passwords.
| Step 1 |
Ensure that you are logged in to the D9800 web GUI with admin privileges. |
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| Step 2 |
Choose . |
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| Step 3 |
From the Password Complexity drop-down list, choose the complexity of the user password. Any changes take effect immediately, and do not require the use of the Apply button. The table below describes the rules for each level.
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| Step 1 |
Ensure that you are logged in to the D9800 web GUI with admin privileges. |
| Step 2 |
Choose , and click the Manage User Logins link. |
| Step 3 |
Click Add Account Login. |
| Step 4 |
In the Username field, enter a user ID. The new username should not match any of the usernames already defined in the Logins Account area. |
| Step 5 |
In the New Password field, enter a password to assign the user ID. The password must follow the rules configured in the Password Complexity parameter. For more information, see Changing the Password Complexity. |
| Step 6 |
Enter the new password again to confirm in the Confirm New Password field. The New Password and Confirm New Password should be identical. |
| Step 7 |
In the Administrator Password field, enter your Administrator password used to log in to the web GUI. |
| Step 8 |
From the Account Type drop-down list, choose a login types:
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| Step 9 |
Click OK. |
| Step 1 |
Ensure that you are logged in to the D9800 web GUI with admin privileges. |
| Step 2 |
Choose , and click the Manage User Logins link. |
| Step 3 |
In the Login Accounts area, click the radio button of the user account you want to remove and click Delete Account Login. |
| Step 4 |
In the Administrator Password field, enter the Administrator password and click OK. |
If you cannot access the unit, due to a forgotten password or corrupted data, the user authentication table can be reset from the front panel. If configured, you can also remove all setting files and reset the unit back to its factory default settings.
| Step 1 |
Ensure that the appropriate credentials reset setting is configured on the D9800 web GUI: |
| Step 2 |
From the Main Menu of the D9800 front panel, choose Setup > IP > IP. |
| Step 3 |
Scroll down to Reset Credentials and press SELECT. Depending on the Credientals Reset setting configured in Step 1, one of the two messages are displayed:
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| Step 4 |
Press right and then press SELECT to confirm the operation. |
The lock level settings allow you to protect the receiver and its settings against unauthorized use or modification. The unit is factory configured with default settings, unless a custom factory configuration was requested.
The table below lists the lock levels.
|
Lock Level |
Description |
|---|---|
|
0 |
All settings are unlocked (receiver lockout disabled). |
|
1 |
All settings are unlocked except Factory Reset, Password options and receiver parameters. |
|
2 |
All settings are unlocked except RF and ASI Input Tuning parameters. |
|
3 |
All settings are locked (access via password only), except IP address and RF power. |
|
4 |
All settings are locked. It can be changed via Cisco PowerVu Network Center (PNC) uplink signal only. |
| Step 1 |
From the D9800 web GUI, choose and click Change Lock Level. Or, from the Main Menu of the D9800 front panel, choose . |
| Step 2 |
From the Lock Level drop-down list or front panel menu, choose the lock level that restricts access and prevents unauthorized changes to the receiver settings (0, 1, 2, 3, or 4). The table above describes each level. The default setting is 0. |
| Step 3 |
In the Enter Password to change the Lock Level field, or use the right arrow key to select the Password menu, enter the password to change the lock level. For details on the default password, contact Cisco Services. |
| Step 4 |
Click OK or press MENU until it prompts you to save your changes. |
A unique lock level password (4-digit password) protects the current receiver settings against unauthorized changes. When changing the password, record and keep this number in a secure location. To change the password, the lock level of the unit must be set to 0.
 Caution |
Proceed with caution when changing the password as this operation cannot be undone. If the password is lost or is unavailable, contact Cisco Services. |
| Step 1 |
From the D9800 web GUI, choose and click Change Lock Level Password. Or, from the Main Menu of the D9800 front panel, choose . |
| Step 2 |
In the Enter Current Password field or the Old Pwd front panel menu, enter the current password. |
| Step 3 |
In the Enter New Password field or the New Pwd front panel menu, enter the new password. |
| Step 4 |
In the Re-enter New Password field or the Confirm Pwd front panel menu, enter the new password again. |
| Step 5 |
Click OK or press MENU until it prompts you to save your changes. |
You can reset the D9800 receiver settings back to its factory default values.
| Step 1 |
From the D9800 web GUI, choose , or, from the Main Menu of the D9800 front panel, choose . |
| Step 2 |
Click Factory Reset, or choose the Factory Reset front panel menu. |
| Step 3 |
Confirm the factory reset. |
| Step 1 |
From the Main Menu of the D9800 front panel, choose . |
| Step 2 |
Use the down arrow key to scroll and select Reboot. |
| Step 3 |
Select Continue to confirm the reboot. |
The settings file serves as backup, in the event that the device/user settings are required to restore the receiver. We recommend that you export the device settings to a file prior to upgrading the D9800 receiver.
| Step 1 |
From the D9800 web GUI, choose . |
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| Step 2 |
In the Device Settings File Transfer area, click the Export Device Settings & Transport Network Information radio button to download device settings and transport network information as a file to the designated file folder, or click the Export User Device Settings Only radio button to download user settings as a file to the designated file folder. |
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| Step 3 |
Click Export. |
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| Step 4 |
Save the settings file to a local folder. The Settings File Backup History area displays the name, date, and time of the last file that was successfully exported.
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| Step 1 |
From the D9800 web GUI, choose . |
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| Step 2 |
In the Settings File area, click Browse and choose the settings file you want to import. |
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| Step 3 |
Click Open. |
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| Step 4 |
Click Import. The Settings File Restore History area displays the name, date, and time of the last file that was successfully imported.
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The Usage Counters page (Support > Usage Counters) and the Power On front panel menu (Main Menu > Diagnostics) displays the usage counter information on the D9800 unit, for example, the power on date and time, and the hours since the last reset.
|
Web GUI Parameter |
Front Panel Menu |
Description |
|---|---|---|
|
Production Date & Time |
Creation Date and Time |
Displays the date and time when the receiver was manufactured. |
|
Last Power On Date and Time |
Power On Date and Time |
Displays the date and time when the receiver was powered up. |
|
Lifetime Hours Powered |
Total Hrs |
Displays the number of hours the current unit has been running since it was manufactured. |
|
Lifetime Reset Counter |
Tot Rst # |
Displays the total number of times the receiver has been restarted since it was manufactured. |
|
Clearable Reset Counter |
Clrbl Rst # |
Displays the number of restarts since the last time the restart counter was cleared. To clear or reset the Clearable Reset Count, click Clear Reset Counter, or select the Clr Rst # front panel menu to clear or reset the Clrbl Rst # to 0. |
|
Hours Since Last Powered- On/Reset |
Hrs Since Last Pwroff |
Displays the total number of hours that the receiver has been operating since the last power-on or restart. |
|
Last Reset Reason |
Reason For Last Reset |
Displays the reason for the last restart, for example, power cycle or manual reset. |
The System Temperatures page of the D9800 web GUI (Support > System Temperatures) and the Health Monitor front panel menu (Main Menu > Diagnostics > Health Monitor) displays the operating temperatures of the D9800 boards and fans.
The System Overview area displays the temperatures measured at the intake, with the lowest temperature measurement. The System Intake is the current temperature, the Ambient Peak Temp is the highest historical reading of that temperature, and the Ambient Temp Average is the historical average temperature. Click Temperature Details to display all the measured temperatures for all the temperature sensors in the system.
The Fan Status area displays the current speed of the three fans in the D9800 receiver.
The Power Status area displays whether the supply voltages for each board are between the allowed minimum and maximum. Click Power Details to display the voltage readings from all the sensors in the system.
From the D9800 web GUI, choose . Or, from the Main Menu of the D9800 front panel, choose .
The Identification page displays the parameters associated with the D9800 receiver, such as serial number, model number, and user addresses. The Hostname field or front panel menu allows you to set a name for the device.
From the D9800 web GUI, choose . Or, from the Main Menu of the D9800 front panel, choose or Licenses.
The Hardware Features area, or the Features front panel menu, displays the hardware options installed on the current D9800 Network Transport Receiver. For example, it indicates whether the receiver is equipped with an SDI output. The Multi-Stream displays whether the current unit is a multi-stream unit (Yes), or a single-stream unit (No). The Transcoder Available field indicates the number of transcoders installed on the current multi-stream unit (8 transcoders per transcoder board installed, with a maximum of 2 transcoder boards per unit). The HEVC Processing field indicates the number of transcoders that can process and transcode the HEVC input, on the current multi-stream unit (6 transcoders per HEVC processor board, with a maximum of 2 HEVC processor boards per unit).
The Feature License Summary area, or the Licenses front panel menu, displays a list of software licenses (such as ABR and Zixi input licenses) and whether the licenses are enabled or disabled on the D9800 receiver, and installed licenses with license count (if applicable).
For a multi-stream unit, the HD Transcode License Count field or front panel menu displays the number of program entries that can perform both SD and HD transcode. The SD Transcode License Count field or front panel menu displays the number of program entries that can perform SD transcode only. For example, a fully licensed multi-stream unit, with additional 6 SD and 7 HD upgrades, is displayed as 8 for the HD Transcode License Count feature and 0 for the SD Transcode License Count feature. The HEVC Transcode License Count field or front panel menu indicates the number of program entries that can transcode HEVC input. The IPI TS License field or front panel menu indicates the maximum number of inputs allowed.
The APP/License Downloads area allows you to download and install the D9800 software or license file. For more information, see Downloading and Installing the D9800 Software or Downloading a Software License.
The License Re-hosting Certificate area allows you to transfer licenses between D9800 units. For more information, see Rehosting Software Licenses.
If the unit is new from the factory, without any licenses loaded, it is recommended that you wait three minutes after you first boot up the unit before downloading a license file. If the unit has previously loaded licenses, we recommend that you wait ten minutes after you boot up the unit before downloading a new license file.
| Step 1 |
From the D9800 web GUI, choose Support > Service Actions. |
| Step 2 |
In the APP/License Downloads area, click Browse and choose the new software license file. |
| Step 3 |
Click Download to download the selected license file. You mus twait approximately 100 seconds before you can view the updated license information. For more information on viewing the licenses, see Viewing Hardware Features and Software License Information. |
If required, you can transfer licenses between D9800 units. The License Rehost feature removes unused licenses from one unit, and you can use those licenses on another unit of your choice. For example, if the licenses are fulfilled for the wrong unit, or you have a surplus of licenses, you can uninstall the licenses from one unit and rehost them on another unit.
The available licenses, including the installed license counts, are listed in the Feature License Summary area (System Settings > Features/Licenses). For more information, see Viewing Hardware Features and Software License Information.
| Step 1 |
Ensure that the current unit has the certificate and valid signature symbols displayed (System Settings > Identification). For more information, see Viewing the Hardware Information. |
| Step 2 |
From the unit you want to remove the licenses, export the license rehost certificate.
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| Step 3 |
In the Cisco Product Registration Portal (https://slexui.cloudapps.cisco.com/SWIFT/LicensingUI/Home), upload the saved certificate file. Ensure that the user address of the device selected matches the user address of the unit you want to remove the licenses. For details, refer to the licensing help provided. The Swift team will provide a rehost CDT file. |
| Step 4 |
Download and install the CDT file, provided by the Swift team, to the unit you want to remove the licenses. For details on installing the D9800 software, see Downloading and Installing the D9800 Software. Once the installation is successfully completed, the license count is updated in the Feature License Summary area (licenses you selected to rehost is decreased), and a unique verification code is displayed in the Download Verification field. The following is an example of the license count updated, and the verification code displayed:  |
| Step 5 |
In the Cisco Product License Registration Portal (https://slexui.cloudapps.cisco.com/SWIFT/LicensingUI/Home), provide the verification code to complete the secure rehost. For details, refer to the licensing help provided. For a history of the verification codes, click License Rehost History. The table displays the date and time of the rehost, as well as the unique verification codes in the Message column. |
| Step 6 |
Generate a new license file in the Product License Registration Portal, and install the new license file in the unit you want to rehost the licenses. |
| Step 1 |
From the D9800 web GUI, choose . Or, from the Main Menu of the D9800 front panel, choose . |
| Step 2 |
From the Date Format drop-down list or front panel menu, choose the date format of the receiver. The following formats are supported: YYYY_MM_DD, DD_MM_YYYY, MM_DD_YYYY. |
| Step 3 |
From the Time Format drop-down list or front panel menu, choose the time format of the receiver. Current time information is normally broadcast as part of the transmitted digital signal. It is broadcast as GMT (Greenwich Mean Time) with date information in Modified Julian Date format. The following formats are supported: 24Hr, 24 Hr SuspendZero (the leading zero is dropped from the time), 12Hr, 12Hr SuspendZero (the leading zero is dropped from the time). |
| Step 4 |
From the GMT Offset drop-down list or the GMT Off front panel menu, choose the GMT offset time. The local time is displayed using a time zone (GMT offset). If your local time is not GMT, you must set this time setting in the range from -12.0 to +12.0 hours in 0.5 hour increments. |
| Step 5 |
The Current TDT Time/Date field or front panel menu (Status > General) displays the current Time and Date Table (TDT) date and time received from the DVB stream. This is displayed as UTC (Coordinated Universal Time). |
| Step 6 |
Check the Enable NTP Time Service check box, or choose Yes in the NTP Enable front panel menu (Setup > IP > IP), to periodically request NTP (Network Time Protocol) timestamps from the NTP server (NTP server address set below) and to synchronize its system (for example, non-DVB related) time with the NTP server. This is displayed as local time. |
| Step 7 |
In the NTP Server Address field, or the NTP Server front panel menu (Setup > IP > IP), enter the IP address of the NTP server. If the NTP server address is not set (0.0.0.0), the unit will not attempt to connect to the server. |
| Step 8 |
The Current NTP Time/Date field, or Current NTP Date and Time front panel menu (Status > General) displays the current time of the unit when it receives a valid reply from the NTP server, adjusted for local time zone. |
| Step 9 |
Apply the changes. |
From the D9800 web GUI, choose (under Versions). Or, from the Main Menu of the D9800 front panel, choose Versions and scroll through to view the system versions.
The Current Versions area displays the application version number of the main controller board (NTC).
The Version Controls area allows you to choose a different application version number to load. Or, select the Application front panel menu and scroll through and select the version number to load. The Selected Version dialog box is displayed. Click Select & Reboot, or choose the Select front panel menu, to load the selected application and reboot the unit. Click Erase, or choose the Erase front panel menu, to remove the selected application version.
The System - Firmware Versions area displays the FPGA and Eeprom versions of the system boards.
The HW Board Versions area displays the revisions, option bits, and serial numbers of the system and decoder boards.
The APP/License Downloads area allows you to download and install the D9800 software or license file. For more information, see Downloading and Installing the D9800 Software or Downloading a Software License.
From the D9800 web GUI, choose , Transcoder, or HEVC Processor (under Versions). Or, from the Main Menu of the D9800 front panel, choose Versions and scroll through to view the hardware versions.
The Decoder, Transcoder, or HEVC Processor - Current Versions area displays the version number of the decoder board (NDM), the transcoder board(s) (NTM), or the HEVC processor board(s) (NTB).
The Decoder, Transcoder, or HEVC Processor - Firmware Versions area displays the FPGA, boot, BOLT, and Eeprom version numbers of the decoder board, the FPGA, and Eeprom version numbers of the transcoder board(s), or the FPGA, Eeprom, boot, and BOLT version numbers of the HEVC processor board(s).
The HW Board Versions area displays the revisions, option bits, and serial numbers of the system and decoder board, transcoder board(s), or HEVC processor board(s).
From the D9800 web GUI, choose .
The Diagnostic Logs page displays all the system log messages with their dates and times. Click the arrow next to Set Date and Time column to sort by date and time.
Click Clear to clear the log history.
 Note |
The Collect Debug Support Data Export is used by Cisco Services only. We recommend that you collect the debug support data prior to contacting Cisco Services for any D9800 issues. |
| Step 1 |
From the D9800 web GUI, choose . |
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| Step 2 |
Click Export. The progress bar displays the file export progress. If a failure occurs, the Operation Status and Detailed Status fields display the status and reason. |
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| Step 3 |
Once the diagnostics file is created, a popup window is displayed, allowing you to open or save the diagnostics file. Choose Open or Save File and click OK.
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The D9800 receiver supports remote debugging at the customer site by authorized Cisco engineers. Upon a request from the customer, a connection to the unit is made available, directly or via remote desktop (for example TeamViewer, WebEx, or VNC), to the authorized Cisco engineer by the customer. The Cisco engineer will log into the unit, with an account provided by the customer. Upon successful login, the engineer is able to request a random cryptographic challenge from the unit that can only be decrypted on an access-controlled server inside Cisco. With the decrypted challenge, the engineer can open an SSH session to the unit and log in to the debug shell. The SSH daemon will automatically shut down upon completion of the debugging session.
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