Administration Guide for Cisco Digital Media Suite 5.4.x

Recover Passwords

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Revised: September 17, 2012

This chapter explains how to use the Appliance Administrative Interface (AAI) to recover forgotten passwords. The procedures in this chapter require that you login with the pwadmin account that you set up when you initially configured the appliance.

•Change the Admin Account Password

•Change the PWADMIN Account Password

•Reset the Superuser Account Password

Change the Admin Account Password

Procedure

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Step 1 Log in to AAI as pwadmin.

Step 2 Choose CHANGE_ADMIN_PASSWORD and press Enter.

Step 3 Enter the new password and press Enter. The password must contain at least 6 characters.

Step 4 Enter the password again and press Enter.

Step 5 Press Enter to return to the Main Menu.

Step 6 Stop. You have completed this procedure.

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Change the PWADMIN Account Password

Procedure

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Step 1 Log in to AAI as pwadmin.

Step 2 Choose CHANGE_PWADMIN_PASSWORD and press Enter.

Step 3 Enter the new password and press Enter. The password must contain at least 6 characters.

Step 4 Enter the password again and press Enter.

Step 5 Press Enter to return to the Main Menu.

Step 6 Stop. You have completed this procedure.

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Reset the Superuser Account Password

You cannot change the superuser account password from AAI. However, you can reset it to Cisco123. You should immediately log into the Cisco DMM and change the superuser account password after performing a reset.

Procedure

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Step 1 Log in to AAI as pwadmin.

Step 2 Choose RESET_SUPERUSER_PASSWORD and press Enter.

Step 3 Press Enter to reset the password.

The password is changed to Cisco123.

Step 4 Press Enter to return to the Main Menu.

Step 5 Stop. You have completed this procedure.

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Get Testroot Access

Testroot access is used during troubleshooting sessions with Cisco support personnel. Do not use this option except under the guidance of Cisco support staff.