Administration Guide for Cisco Digital Media Suite 5.4.x
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
- Updated:
- March 13, 2015
Chapter: Recover Passwords
Recover Passwords
This chapter explains how to use the Appliance Administrative Interface (AAI) to recover forgotten passwords. The procedures in this chapter require that you login with the pwadmin account that you set up when you initially configured the appliance.
•
Change the Admin Account Password
•Change the PWADMIN Account Password
•Reset the Superuser Account Password
Change the Admin Account Password
Procedure
Step 1 Log in to AAI as pwadmin.
Step 2 Choose CHANGE_ADMIN_PASSWORD and press Enter.
Step 3 Enter the new password and press Enter. The password must contain at least 6 characters.
Step 4 Enter the password again and press Enter.
Step 5 Press Enter to return to the Main Menu.
Step 6 Stop. You have completed this procedure.
Change the PWADMIN Account Password
Procedure
Step 1 Log in to AAI as pwadmin.
Step 2 Choose CHANGE_PWADMIN_PASSWORD and press Enter.
Step 3 Enter the new password and press Enter. The password must contain at least 6 characters.
Step 4 Enter the password again and press Enter.
Step 5 Press Enter to return to the Main Menu.
Step 6 Stop. You have completed this procedure.
Reset the Superuser Account Password
You cannot change the superuser account password from AAI. However, you can reset it to Cisco123. You should immediately log into the Cisco DMM and change the superuser account password after performing a reset.
Procedure
Step 1 Log in to AAI as pwadmin.
Step 2 Choose RESET_SUPERUSER_PASSWORD and press Enter.
Step 3 Press Enter to reset the password.
The password is changed to Cisco123.
Step 4 Press Enter to return to the Main Menu.
Step 5 Stop. You have completed this procedure.
Get Testroot Access
Testroot access is used during troubleshooting sessions with Cisco support personnel. Do not use this option except under the guidance of Cisco support staff.
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