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This chapter explains how you can use AAI to back up a DMM appliance or restore from a previous backup. It includes these sections.
•Restore Your Appliance from a Backup
•Cancel a Current or Scheduled Backup
•Media stored externally is not backed up.
•Back up and restore your entire system — DMM and your external hosting locations—at the same time to ensure that the restored data matches across all components.
•When restoring a backup to a replacement appliance, you must install the license on the appliance before restoring the data.
•You cannot restore a backup taken on one version of the software to another version of the software. Backups must be restored on an appliance running the same version of software as when the backup was taken. For example, you cannot restore a backup taken on an appliance running Cisco DMS 5.2 software to an appliance running Cisco DMS 5.4 software.
•Scheduled backup information is not retained in the backup file. When you restore your data you must reschedule any recurring backups.
You can back up the appliance to a USB drive or to a remote rsync, SFTP, or FTP server. You have the option to back up the configuration only or back up the configuration and any locally stored media. Media stored on external servers is not backed up.
The backup creates two files on the target device, one with a time stamp in the name and one without. When you perform a restore, the most recent backup (the file without the time stamp in the name) is used. To restore an earlier backup, copy the earlier backup file and rename the copy to the same name as the backup file that does not contain the timestamp.
This section contains these topics.
•Schedule Recurring Backups to a Remote Server
•Perform a One-time Backup to a Remote Server
•Perform a One-time Backup to a USB Drive
Before You Begin
•Verify you have permissions to write to the rsync, FTP, or SFTP server.
•Verify your appliance can communicate with the rsync, FTP, or SFTP server. See Use ping to Troubleshoot Connectivity.
Procedure
Step 1 Choose BACKUP_AND_RESTORE and press Enter.
Step 2 Choose BACKUP and press Enter.
Step 3 Choose one of the following options and press Enter.
•CONFIGURATION—Only configuration files are backed up. Media files stored on the server are not backed up.
•CONTENT+CONFIG—Locally-stored media and configuration files are backed up.
Step 4 Choose REMOTE and press Enter.
Step 5 Choose one of the following remote server types and press Enter:
•RSYNC (recommended)
•SFTP
•FTP
Step 6 Enter the server IP address and press the Down arrow.
Step 7 Enter the username for an account on the remote server, press Tab to highlight the OK button, and then press Enter.
Step 8 Type the password for the account on the remote server and press Enter.
The appliance tests the connectivity to the remote server. If you entered the server IP address and credentials correctly, you can proceed to schedule the backup. If not, you will have to start this procedure over from the beginning.
Step 9 Press Enter.
Step 10 Press Space to select Recurring backup, and then press Enter.
Step 11 Use the Up/Down arrows to highlight the frequency in which you want the backup to occur. Press Space to select the highlighted frequency, and then press Enter.
Step 12 Set the time for the recurring backup to occur. Use 00:00:00 for midnight.
a. Press Tab to highlight each field.
b. Use the Up/Down arrows to change the value.
Step 13 Press Enter.
A success message appears.
Step 14 Press Enter.
The appliance Backup/Restore screen appears. The information for the scheduled backup appears at the top of the screen.
Step 15 Stop. You have completed this procedure.
You can perform a one-time backup to a remote server.
Note You cannot perform a one-time backup if you already have a recurring backup scheduled. You need to clear the recurring backup configuration before you can schedule a one-time backup. See Cancel a Current or Scheduled Backup.
Before You Begin
•Verify you have permissions to write to the rsync, FTP, or SFTP server.
•Verify your appliance can communicate with the rsync, FTP, or SFTP server. See Use ping to Troubleshoot Connectivity.
Procedure
Step 1 Choose BACKUP_AND_RESTORE and press Enter.
Step 2 Choose BACKUP and press Enter.
Step 3 Choose one of the following options and press Enter:
•CONFIGURATION—Only configuration files are backed up. Media files stored on the server are not backed up.
•CONTENT+CONFIG—Locally-stored media and configuration files are backed up.
Step 4 Choose REMOTE and press Enter.
Step 5 Choose one of the following remote server types and press Enter:
•RSYNC (recommended)
•SFTP
•FTP
Step 6 Enter the server IP address and press the Down arrow.
Step 7 Enter the username for an account on the remote server, press Tab to highlight the OK button, and then press Enter.
Step 8 Type the password for the account on the remote server and press Enter.
The appliance tests the connectivity to the remote server. If you entered the server IP address and credentials correctly, you can proceed to schedule the backup. If not, you will have to start this procedure over from the beginning.
Step 9 Press Enter.
Step 10 Press the Down arrow to highlight Backup once (now), press Space to select that option, and then press Enter.
Step 11 Press Enter to start the backup.
Step 12 Press Enter to return to the appliance Backup/Restore screen.
The appliance Backup/Restore screen appears.
Step 13 Stop. You have completed this procedure.
Note You cannot perform a one-time backup if you already have a recurring backup scheduled. You must clear the recurring backup configuration before you can schedule a one-time backup. See Cancel a Current or Scheduled Backup.
Procedure
Step 1 Plug the USB drive into the appliance USB port.
Step 2 Choose BACKUP_AND_RESTORE and press Enter.
Step 3 Choose BACKUP and press Enter.
Step 4 Choose one of the following options and press Enter:
•CONFIGURATION—Only configuration files are backed up. Media files stored on the server are not backed up.
•CONTENT+CONFIG—Locally-stored media and configuration files are backed up.
Step 5 Choose LOCAL and press Enter.
Step 6 Press Enter to return to the appliance Backup/Restore menu.
Step 7 When the backup is complete, choose EJECT_USB and press Enter.
Step 8 Remove the USB drive.
Step 9 Press Enter.
You are returned to the Main Menu.
Step 10 Stop. You have completed this procedure.
AAI automatically restores the latest backup. To restore an earlier backup, copy the earlier backup file and rename the copy to the same name as the backup file that does not contain the timestamp.
In failover configurations, performing a restore causes the appliance to fail over. This is expected behavior and does not cause any problems with the restored data.
This section contains these topics.
Before You Begin
•Verify you have permissions to read from the rsync, FTP, or SFTP server.
•Verify your appliance can communicate with the rsync, FTP, or SFTP server. See Use ping to Troubleshoot Connectivity.
Procedure
Step 1 Choose BACKUP_AND_RESTORE and press Enter.
Step 2 Choose RESTORE and press Enter.
Step 3 Choose one of the following options and press Enter:
•CONFIGURATION—Restore configuration files only. Media files are not restored.
•CONTENT+CONFIG—Restore media and configuration files.
Step 4 Choose REMOTE and press Enter.
Step 5 Choose one of the following remote server types and press Enter:
•RSYNC (recommended)
•SFTP
•FTP
Step 6 Enter the server IP address and press the Down arrow.
Step 7 Enter the username for an account on the remote server, press Tab to highlight the OK button, and then press Enter.
Step 8 Type the password for the account on the remote server and press Enter.
The restore begins.
Step 9 Press Enter to return to the appliance Backup/Restore screen.
The appliance Backup/Restore screen appears. The BACKUP/RESTORE STATUS shows RUNNING while the restore is in progress.
Step 10 Stop. You have completed this procedure.
Procedure
Step 1 Plug the USB drive into the appliance USB port.
Step 2 Choose BACKUP_AND_RESTORE and press Enter.
Step 3 Choose RESTORE and press Enter.
Step 4 Choose one of the following options and press Enter:
•CONFIGURATION—Restore configuration files only. Media files are not restored.
•CONTENT+CONFIG—Restore media and configuration files.
Step 5 Choose LOCAL and press Enter.
Step 6 Press Enter to return to the appliance Backup/Restore menu.
Step 7 When the restore is complete, choose EJECT_USB and press Enter.
Step 8 Remove the USB drive.
Step 9 Press Enter.
You are returned to the Main Menu.
Step 10 Stop. You have completed this procedure.
Stopping a backup stops the currently running backup and clears the scheduled backup, if any.
Procedure
Step 1 Choose BACKUP_AND_RESTORE and press Enter.
Step 2 Choose STOP_BACKUP and press Enter.
A confirmation screen appears.
Step 3 Press Enter to confirm your choice.
Step 4 Press Enter.
You are returned to the Main Menu.
Step 5 Stop. You have completed this procedure.
Procedure
Step 1 Choose BACKUP_AND_RESTORE and press Enter.
Step 2 Choose SHOW_BACKUP_LOG and press Enter.
Step 3 Press Enter to close the log and return to the appliance Backup/Restore screen.
Step 4 Stop. You have completed this procedure.