Introduction

This document describes the new features, open issues and closed issues for Cisco Infinite Video Platform (IVP) Release 18.4.6.

New and Changed Features

The following new or changed features have been introduced with this release.

Managed Device (ATV) Features

Feature

Description

Display Recommendations at Series level on all Recommendations swimlanes

Display Series level instead of episode level on all Recommendations swimlanes. This can be configurable per swimlane per Service Provider to define if episode level or series level will be displayed.

State Event Report

The device logs the application states for the following events for analytics in the cloud:

  • Power On

  • Standby In

  • Standby Out

  • Application Launched

  • Application Killed (for user app only)

CDN Access Log Unique Device Report

Improved the log analytics system in OMD, which until now, couldn't identify single STB/device activity in the content consumption if the devices were coming from the same IP address. This use case is common for the devices coming from the same network or from the same Internet gateway for the 4G connected phones.

To improve the statistics, the client added a header to the content download request from the CDN Device ID and Package ID (App ID) in the request header when the video is played back on the device.

Catchup Usage Report

The device logs the following Catchup events for analytics in the cloud:

  • Playback Start

  • Playback Pause

  • Playback Resume

  • Playback Seek

  • Playback Stop

  • Playback reaches end of file

  • Audio language changed during playback

  • Subtitle language changed during playback

  • Error during playback

Samsung Tizen Smart TV Features

Feature

Description

Hub screen Home/Hub is now available with Now Playing, Continue Watching, VOD Categories as configured by operator, and Favorite Channels.
Arabic language support Added support for Arabic localizations, including UI language, right-to-left implementations, time/date, durations.

cDVR quota display

A gauge is displayed on the Recordings page that shows how much of the subscriber’s DVR quota is currently in use.

Favorite channels

Channel Details page includes the ability to add (or remove) a channel as a favorite. Favorite channels will show in configured swimlanes, including the Hub.

This functionality is available when the application is configured with the ivp_favorite_channels_enabled meta flag set to 1 or True.

PC and MAC Features

Feature

Description

Content advisory (Linear and VOD)

Content advisories are displayed prior to the playback of content (linear, VOD, cDVR, catchup). To avoid disturbing the viewer, the advisories are displayed as icons, and one or more content advisories can be displayed at the same time. The content advisory icons are displayed in top priority over others on assets in swimlanes and hero banner.

The following content advisories are supported:

  • V – contains violence

  • L – language may offend

  • S – sexual content may offend

  • C – content may offend

Recommendations - Because You Watched Genres

Personalized recommendations are provided that relate to the genre assets that the user has previously watched. For example, if the user has previously watched mainly Drama movies, the recommendations engine will suggest Drama assets.

This feature is available only for subscribers who have opted-in to personalization services.

A Because you like genre swimlane contains the personalized recommendations based on top genre for the household. Selecting any asset from the recommendation swimlane launches the Action menu for the asset.

Guide-Filters-Favorites

A Favorites option has been added to the Guide filter.

Android Device Features

Feature

Description

Display Recommendations at Series level on all Recommendations swimlanes

Display Series level instead of episode level on all Recommendations swimlanes. This can be configurable per swimlane per Service Provider to define if episode level or series level will be displayed.

iOS Device Features

Feature

Description

Display Recommendations at Series level on all Recommendations swimlanes

Display Series level instead of episode level on all Recommendations swimlanes. This can be configurable per swimlane per Service Provider to define if episode level or series level will be displayed.

Cloud Planner Playback Report

The device logs the following cDVR events for analytics in the cloud:

  • Playback Start

  • Playback Pause

  • Playback Resume

  • Playback Seek

  • Playback Stop

  • Playback reaches end of file

  • Audio language changed during playback

  • Subtitle language changed during playback

  • Error during playback

Content advisory (Linear and VOD)

Content advisories are displayed prior to the playback of content (linear, VOD, cDVR, catchup). To avoid disturbing the viewer, the advisories are displayed as icons, and one or more content advisories can be displayed at the same time. The content advisory icons are displayed in top priority over others on assets in swimlanes and hero banner.

The following content advisories are supported:

  • V – contains violence

  • L – language may offend

  • S – sexual content may offend

  • C – content may offend

IVP Operations Hub Features

Feature

Description

Pagination for Category Grid View Added the ability to select the number of assets to view in the category grid and category-asset associations view.
Implementation of connection retry Added support for connection retry to handle intermittent network issues.

Online Video Platform Features

Feature

Description

Radio station flag

Radio channels that are available for iOS and Android apps can be flagged.

Logo tags for TVODs and SVODs

Rent is displayed for the logo tag for TVOD assets that a user has not purchased. If the user has has already rented the asset, Rent is not displayed for the logo tag.

Unsubscribed is displayed for the logo tag for SVOD assets for which the user has no valid subscriptions. If the user has subscribed to the package, Unsubscribed is not displayed for the logo tag.

VOD Ingest Manager - View Ingest Job UI

Operators can navigate to the Ingest Job View screen to view the current status of all ingest jobs and their respective place in the queue. The Job list is paginated with a configurable number set by a drop-down within the UI.

The jobs can be filtered to narrow the display of jobs based on status—Failed, In Progress, or Success.

An advanced search allows filtering by Date Range, Content Title, Package Asset ID, Title Asset ID, Errors, Warnings, or Success, In Progress or Completed, External Transaction ID, and Ingest file.

VOD Ingest Manager - View Asset Jobs Detail UI

Operators can view specific asset job details that provide access to the asset metadata and ingest history, and a detailed view of injest workflow errors.

VOD Ingest Manager - View Ingest Queue UI

Service Providers can enter a series from a specific classification (usually defining a provider) and show only the episodes that are binding to this classification.

Known Issues

This section lists open and resolved issues for Cisco IVP Release 18.4.6 The issues describe unexpected behavior in IVP software releases.

Open Issues

The following open issues have been identified in IVP and have not been resolved.

Managed Device (ATV) Open Issues

Bug ID

Description

None

Samsung Tizen Smart TV Open Issues

Bug ID

Description

HSD2-2746 Unable to play an ongoing recording.
HSD2-2745 Home Page: See All page is transparent from CW and favorites channels.
HSD2-2744 Catch Up displays incorrect channel detail page via category.
HSD2-2743 Incorrect time range is shown on ALL Recordings row for the assets.
HSD2-2742 Home Page: Incorrect content name is displayed when the channel playback is started from Favorites channel row on home.
HSD2-2741 Home Page: App becomes unresponsive when changing channel from mini-epg on Home.
HSD2-2740 Unable to load Catch Up/Home category from top menu bar in release 18.4.6_branch.
HSD2-2739 Home page: User is not allowed to do Channel +/- with remote keys.
HSD2-2738 Home Page: Mini-epg is not accessible after launching app.
HSD2-2735 Unable to open VOD detail pages from category but can be accessed with Search.
HSD2-2734 Thumbnail titles look truncated in See All page.
HSD2-2730 App should play any recording which is in progress.
HSD2-2729 Recordings page doesn't display recordings in progress.
HSD2-2728 Search Results contain live assets from channels which are not there.
HSD2-2727 Catch Up page should display only channels having catch up.
HSD2-2726 No VOD category is shown in Home when show_kv3_hub_vod_category is set.
HSD2-2725 CW and Favorite swimlanes in Home page are not updated dynamically.
HSD2-2723 No progress bar seen for Continue Watching row.
HSD2-2721 Ellipses are displayed towards left as title reading is from left to right.
HSD2-2720 Some distorted noise/audio is heard while streaming catch up assets.
HSD2-2719 VOD FF/RWD issues.
HSD2-2718 No audio of live is heard after backgrounding and foregrounding the app from detail page.
HSD2-2716 The sub menu options dot is not filled as in Tizen TV
HSD2-2714 No audio/video after backgrounding and foregrounding the app from Live Hub.
HSD2-2712 Saw random crash 2X, App exited out of the app by itself suddenly after long usage.
HSD2-2710 Intermittently, a program ends and doesn't move into the catchup on mini epg.
HSD2-2709 Progress bar goes beyond VOD duration end time.
HSD2-2705 Inconsistencies in displaying time ranges for Arabic language.
HSD2-2704 Time range/duration is not translated to Arabic.
HSD2-2703 Error popup when cancelling a recording series is in English when app language is Arabic.
HSD2-2702 Playback stops after streaming for 5 minutes.
HSD2-2701 App always relaunches in English.
HSD2-2700 Taking a long time to load video when tuning to a channel or playing a VOD.
HSD2-2698 If network goes down, error message stays on screen.
HSD2-2697 Error is displayed when forwarding any VOD asset more than 60-70 minutes (Hard coded Streams).
HSD2-2696 Thumbnails in See All page from channels is broken.
HSD2-2670 Progress bar for disk management is displayed from right to left in recordings.
HSD2-2725 CW and Favorite swimlanes in Home page are not updated dynamically.

PC and MAC Open Issues

Bug ID

Description

DE30820 Single tile with No Title Available is displayed in catch-up swimlane if schedule is not available for the day.

Android Device Open Issues

Bug ID

Description

None

iOS Device Open Issues

Bug ID

Description

None

IVP Operations Hub Open Issues

Bug ID

Description

None

Online Video Platform Open Issues

Bug ID

Description

MDO-8944 Adjustment of EPG to +7/-7.
MDO-8865 Multiple channel posters not shown in expected places.
MDO-7758 Sensu alarm checkproximity is functioning is enabled by default and has no documentation.
MDO-8955 MemSQL check_memsql_logs has wrong directories.
MDO-7899 Settings sub-menu is still displayed on screen although the user selected to move to another top level screen.

Closed Issues

The following issues have been resolved in IVP 18.4.6.

Managed Device (ATV) Closed Issues

Bug ID

Description

DE22924 Action Menu > Two options, PLAY and BACK-To-LIVE, are available in the Action menu and they both perform the same action.
DE22927 FSV > Timeline > Locked Program > Multiple UI issues observed for a locked channel in timeline.
DE23185 Guide > Channel Bar > Go To Channel Page, error remains on all screens after minimizing by selecting Home and launching again.
DE23500 FSV > Sometimes player banner cannot be launched after changing the channels by selecting Up/Down.
DE23586 Black screen with audio in the background is observed on a locked program.
DE23590 Timeline > See All Option is displayed instead of NOW Event in timeline after tuning to different channel by selecting Up/Down.
DE23592 Timeline > See All Option is displayed instead of NEXT Event and is scrolled to last option in timeline after tuning to different channel by selecting Up/Down.
DE23594 HUB > Coming Up > The metadata in Coming Up Event Posters are truncated.
DE23597 HUB > On Air > Tuning to HayStack TV and exiting to HUB displays Unsupported UI.
DE25486 User App > Channel 10 is LOCKED even if the Parental Control is set to OFF.
DE25489 None of the Menu items display any data until after reboot.
DE25490 Cannot exit the Parental Pin Error popup until it times out; sometimes it won’t time out then Back key works.

Samsung Tizen Smart TV Closed Issues

Bug ID

Description

HSD2-2737 Hide action buttons from catchup channel Detail page based on metaflag.
HSD2-2727 Catch up page should display only channels having catch up.
HSD2-2724 Default channel is tuned once returning to Home Category.
HSD2-2722 See All page ends up in error message.
HSD2-2598 Partial description is seen in cell on Series detail page.
MDO-7525 Elapsed time on progress bar not managed correctly.
MDO-7830 UI menu button is missing (HOME).
MDO-7833 In Catch up Menu, no posters are displayed
MDO-7834 Catch up events missing in swimlane.
MDO-7840 Catch-up enabled on channels which should not be enabled.
MDO-8672 Content from a different episode of the current event displayed.
MDO-8675 App does not play 4K content.
MDO-8667 Events unexpectedly shown in the banner as recording.
MDO-8683 Player banner allows seek into the future.
MDO-9128 Catchup channel Details page should display only catchup events and not play button.

PC and MAC Closed Issues

Bug ID

Description

DE30084 Filter for radio channels > filter for any other genre > select any now event > Play icon is displayed instead of Watch icon for live events in quick action menu.
DE29854 Selected box in pip popup should be highlighted.
DE30319 KIDS > Happy Birthday Mickey! > Mickey Mouse Shorts > App goes blank. Recovery is only app refresh.
DE30247 Playback VOD asset from Continue watching swimlane does not resume from the last playback duration.
DE30138 Events in swimlane are not clickable.
DE29823 Television swimlane heading in search result page is not translated to other UI language.
DE29853 Sort by text is overlapping on the selected button in Tamil language.
DE29703 When UI language is changed, selected audio and subtitle language text will change to selected UI language.
DE29626 Main content duration is displayed in player metadata instead of trailer event duration.
DE29824 Loading... text is not translated to UI language in Guide.
DE30016 Drop-down for record options is chopped in quick action menu.
DE28262 Channel filter does not have Favorite Channels filter.
DE29812 > arrows should not be displayed after scrolling the guide to the end of the day.
DE29158 Add any series to Watchlist, only last episode is added to the On Demand Watchlist swimlane.

Android Device Closed Issues

Bug ID

Description

DE30379 Series page current event is not highlighted.
DE30757 Remove view is getting created in device details settings screen.
DE30722 Space bw poster and title action menu for phone.
DE30704 Wrong subtitles are setting while playing the video.
DE30694 Posters are displayed in portrait mode in action menu (Boxsets > Popular > select any asset).
DE30661 Error 001 in VOD playback.

iOS Device Closed Issues

Bug ID

Description

DE30780 IVP App icon changes from Cisco to IVP branding.
DE30725 AV player not handling the 403 forbidden action done on the Charles proxy tool by blacklisting the CDN.
DE30762 User default resource type as AKAMI.
DE30902 Custom tag carrier value is reported as Carrier in WiFi network.
DE30903 Custom tag connectionType value reported as 4G even though device is working WiFi network
DE30765 DigiCert CA SSL Certificate added.
DE30767 Port number change to 443 for CSDS and MVS server in Live and Staging HE.
DE30769 /MVS/ configuration parameter has been removed in Live and Staging HE.
DE30764 DigiCert CA SSL Certificate added.
DE30766 Port Number change to 443 for CSDS and MVS server in Live and Staging HE.
DE30768 /MVS/ configuration parameter has been removed in Live and Staging HE.

IVP Operations Hub Closed Issues

Bug ID

Description

None

Online Video Platform Closed Issues

Bug ID

Description

MDO-7591 Arabic UI - some text in English.
MDO-8895 Hide recommendations from settings menu and set it to ON.
MDO-8898 Hide MyAccount from Settings menu.
MDO-7604 Video freezes a little bit when switching bitrate.
MDO-8870 PC/MAC - Production app 18.4.3 - SG error returned after logout in Chrome browser (Mac).
MDO-7815 Need errorCode designation for failure to book due to authorization.
MDO-9043 Add new model ID for Astro new 4k production STB in DRMPPS, and process it through pipeline with highest priority.
MDO-8951 GBII/Mikro: Needs subscription label is displayed for Now/Next events even if the channel is subscribed.
MDO-8623 Unsubscribed banner displayed on almost all season/series groups - QML.
MDO-8635 Future events presents booking option even when the event policy is set to isRecordable == false.
MDO-8812 Content's genre become missing in Search Results page (all devices).
MDO-8836 Undefined text appears in suggestion.
MDO-8134 No logs for FAILED recordings with ERROR: PPS.403.001.004.
MDO-8116 No logs for FAILED recordings with ERROR: PPS.403.008.
MDO-7685 Not possible to configure idp-metadata.xml using SGWSM pillar data.
MDO-8738 Watch trailer - Rent film - Watch trailer - Play film - General Error.
MDO-8817 No subscription logo is not displayed on SVOD assets which have no subscription.
MDO-8688 A Problem with DMP was detected when a box doing a software download is running in an timeout.
MDO-9060 Sensu Check: Incorrect Sensu Check, sensu-businessenablement/device_credentials_check, is generating bogus Sensu alerts.
MDO-8170 VOD - Remove Watchlist should be Remove from watchlist.
MDO-8872 XTIP updates throwing errors.